Cannot LOG OUT of Last FM. Wrong username or password error

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Cannot LOG OUT of Last FM. Wrong username or password error

Tiblic
Regular

Months ago I stupidly enabled 'Scrobble to Last.FM'. I entered my username and password for Last FM very carefully. It was accepted. two days later I decided NOT to scrobble. I went to the Spotify page on my phone (Android) and toggled OFF scrobbling.

 

15 mins later I had an error ' Last.FM Error- Wrong username or password'. Uh? I looked at phone. 'Scrobble to Last FM' is now switched on again. So I switched it off.

 

15 mins later ....I had an error 'Last.FM Error- Wrong username or password'. Uh? I looked at phone. 'Scrobble to Last FM' is now switched on again. So I switched it off.

 

A couple of hours go by.  I had an error 'Last.FM Error- Wrong username or password'. Uh? I looked at phone. 'Scrobble to Last FM' is now switched on again. So I switched it off.

 

This has repeated for MONTHS.

 

I listen on a PC (windows), Sonos, and an Android phone. I have done the following things (these are the main ones)

 

Cancelled my LAST.FM account

Uninstalled and re-installed every Spotify client

Deleted ALL caches for ALL apps and Programs (even those that have similar spellings to last.fm or spotify)

Reinstalled my phone by doing a factory reset.

Re-installed Sonos

 

I am now at the point where I get an 'Error cannot scrobble to Last.fm Wrong user name or password' EVERY time I open on my phone. Each time the 'scrobble switch is on and the (now defunct) username is filled in and the password is blank. God alone knows where it gets that from!!

 

In my innocence I would have thought that SWITCHING OFF something would actually SWITCH IT OFF. This is obviously not the case.

 

Does anyone have any suggestions as to what to try next?

 

6 Replies

Re: Cannot LOG OUT of Last FM. Wrong username or password error

Joe
Community Legend

Do you have the last fm app installed on your android?

Re: Cannot LOG OUT of Last FM. Wrong username or password error

Tiblic
Regular

No Last.fm on phone, or anywhere else for that matter :(

 

Re: Cannot LOG OUT of Last FM. Wrong username or password error

Tiblic
Regular

Since I no longer have a Last.fm account I suspect the problem is with Spotify. but I've no proof of that.

Re: Cannot LOG OUT of Last FM. Wrong username or password error

Daniel
Community Legend

It could be 'stuck' against your profile in the spotify server. I recommend you contact Spotify Support using the form here or on Twitter using the handle @SpotifyCares.

Note: When emailing you will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


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Re: Cannot LOG OUT of Last FM. Wrong username or password error

cmaluend
Music Fan

After a year from the original post, I have the same problem!

 

Re: Cannot LOG OUT of Last FM. Wrong username or password error

Menti
Newbie

Happy New Year Spotify scrobble bug!

I have the same problem since I used Last.fm scrobbling and deactivated. 

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