Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114654 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230422 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589607 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484532 Views
580 replies
42 likes
Hello,After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes on my internal storage.This problem appeared on both N...
Hello, After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes...
387 Views
0 replies
0 likes
I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned it off for one minute and I turn it back on the song...
I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned i...
426 Views
0 replies
0 likes
I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...
I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...
Community Legend
1097 Views
3 replies
0 likes
I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason. I first make them available offline, wait until t...
I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason...
Newbie
32660 Views
41 replies
12 likes
Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...
Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background ...
Casual Listener
763 Views
1 replies
0 likes
I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads where it was suggested to: "Remove as much things ...
I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads...
674 Views
0 replies
3 likes
So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip songs. Please fix spotify, started happening after mo...
So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip so...
Newbie
37579 Views
6 replies
12 likes
Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phone to "search spotify and play a specific tune" with...
Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phon...
Newbie
75359 Views
16 replies
1 likes
I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...
I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...
Casual Listener
1004 Views
3 replies
0 likes
i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...
i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...
Community Legend
2138 Views
3 replies
0 likes
Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...
Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log i...
Community Legend
505 Views
1 replies
0 likes
When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?
When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...
Community Legend
8615 Views
3 replies
0 likes
Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)?I know I can delete it, but don't feel like loggin in again etc. I just want the app to be light
Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)? I know I can delete it, but don't feel like loggi...
Community Legend
74562 Views
9 replies
2 likes
The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...
The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...
513 Views
0 replies
0 likes
I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage
I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage
Community Legend
1009 Views
3 replies
0 likes
I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone. I have tried uninstall/reinstall, but that did not fix the ...
I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone.&nb...
Casual Listener
5974 Views
1 replies
0 likes
When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing play again makes it skip to next song again and agai...
When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing p...
Casual Listener
17106 Views
89 replies
0 likes
Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works.However, I have to do this EVERY TIME I connect in my car - which is...
Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works. However, I have...
1017 Views
0 replies
0 likes
In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?". This happens on both of my tablets. Spotify works fine when accessed through the app on my iPhone so I know it's not the network. ...
In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?". This happens on both of my tablets. Spotify works fine when accesse...
Community Legend
3950 Views
1 replies
0 likes
Spoiler (Highlight to read)The album art on Spotify is not showing up on my phone. I have cleared cache and reinstalled the app countless times and nothing seems to work! Please help me fix this problem.The album art on Spotify is not showing up on m...
The album art on Spotify is not showing up on my phone. I have cleared cache and reinstalled the app countless times and nothing seems to work! Please help me fix this problem.
Newbie
1119 Views
1 replies
0 likes
