Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374809 Views

541 replies

34 likes

Account
Free
  • 374809 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7489 Views

0 replies

7 likes

  • 7489 Views
  • 0 replies
  • 7 likes

Premium: How do I stop shuffle being default

Premium user: I don't want to listen to albums on shuffle. I often forget to unclick shuffle. How do I change the default setting to NOT shuffle my music every time I open soptify on my phone/computer. It's driving me mad, where can I change this?

Newbie

Premium user: I don't want to listen to albums on shuffle. I often forget to unclick shuffle. How do I change the default setting to NOT shuffle my music every time I open soptify on my phone/compute...

Bmcnelis

Casual Listener

10903 Views

3 replies

25 likes

Premium
shuffle
  • 10903 Views
  • 3 replies
  • 25 likes

Huawei mediapad t3 7-inch

I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you

Newbie

I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you

909 Views

0 replies

1 likes

  • 909 Views
  • 0 replies
  • 1 likes

Off line Playlists gone after phone turnoff

Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing up, but if i do i have to download offline playlists again every time after switching it off, very annoying.should i have to do this ?

Casual Listener

Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing  up, but if i do i have to download offline playlists again every time after switching it off, very annoying. ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Solved!! Repeat one disables itself

Hi, Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to song X, song X keeps repeating, which is fine. But then, if I ...

Casual Listener

Hi,   Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to so...

midsummerish

Newbie

16777 Views

14 replies

6 likes

Repeat one
  • 16777 Views
  • 14 replies
  • 6 likes

How to listen to the original albums?

Remixes and the 'reimagined' albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ?

Regular

Remixes and the 'reimagined'  albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ? 

659 Views

0 replies

1 likes

  • 659 Views
  • 0 replies
  • 1 likes

Devices not visible from Android

The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client and control it from the phone. But I can't initiate play...

Roadie

The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client ...

572 Views

0 replies

0 likes

devices missing
  • 572 Views
  • 0 replies
  • 0 likes

Opção de armazenamento no SD Card sumiu

Boa noite pessoal.Tenho spotify premium family, e percebi que o app não está mais armazenando no cartão SD como antes da atualização.Fui até Biblioteca>Configurar e lá não aparece NENHUMA opção para trocar o local do Armazenamento de playlists.Alguma...

Newbie

Boa noite pessoal. Tenho spotify premium family, e percebi que o app não está mais armazenando no cartão SD como antes da atualização. Fui até Biblioteca>Configurar e lá não aparece NENHUMA ...

Jhfdc_08

Newbie

22912 Views

16 replies

15 likes

  • 22912 Views
  • 16 replies
  • 15 likes

Spotify premium always showing offline even with WiFi connection

I recently upgraded my phone to a Samsung galaxy s8+ and ever since I installed Spotify it shows as offline even when I have a WiFi connection. I tried restarting my phone, deleting and reinstalling the Spotify app and neither have worked. I also con...

Newbie

I recently upgraded my phone to a Samsung galaxy s8+ and ever since I installed Spotify it shows as offline even when I have a WiFi connection. I tried restarting my phone, deleting and reinstalling ...

diegomatallanae

Casual Listener

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Volume reduces after a second of playback

When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happen when playback occurs through my device speakers, ...

Casual Listener

When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happe...

diegomatallanae

Casual Listener

3478 Views

3 replies

4 likes

  • 3478 Views
  • 3 replies
  • 4 likes

Songs repeat every time I shuffle

I recently moved from premium to free. I loved the shuffle on premium...but since I moved to free I've heard the same half a dozen songs at least every time I shuffle in my main playlist. It's not repeating everything, but I can guarantee that Peter ...

Casual Listener

I recently moved from premium to free. I loved the shuffle on premium...but since I moved to free I've heard the same half a dozen songs at least every time I shuffle in my main playlist. It's not re...

Kjkuhle-us

Casual Listener

2250 Views

5 replies

5 likes

  • 2250 Views
  • 5 replies
  • 5 likes

Mercedes C-Class (W205) - Track Info does not sync with phone (Redmi Note 4)

I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone every time. I couldn't figure what caused the problem...

Newbie

I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone ev...

1576 Views

0 replies

1 likes

display
Mercedes
  • 1576 Views
  • 0 replies
  • 1 likes

Play Queue has Disappeared

The icon for the play queue has disappeared from Spotify on my Motorola Moto G4 Plus. I have uninstalled and reinstalled the app, to no avail. Can anyone suggest how I can restore the play queue icon?

Casual Listener

The icon for the play queue has disappeared from Spotify on my Motorola Moto G4 Plus. I have uninstalled and reinstalled the app, to no avail. Can anyone suggest how I can restore the play queue icon?

588 Views

0 replies

0 likes

Play queue
  • 588 Views
  • 0 replies
  • 0 likes

Spotify on Android closes after a second on Xperia XZ1

I´m using the Android app of Spotify on my new phone Xperia XZ1.Since the latest upgrade the app open and in one second it closesSpotify is still running if I view all running apps. I have tried:- Delete data- Clear cache - Uninstall app - Spotify is...

Visitor

I´m using the Android app of Spotify on my new phone Xperia XZ1. Since the latest upgrade the app open and in one second it closes Spotify is still running if I view all running apps.   ...

PeterSweden

Newbie

2895 Views

9 replies

2 likes

  • 2895 Views
  • 9 replies
  • 2 likes

Cannot LOG OUT of Last FM. Wrong username or password error

Months ago I stupidly enabled 'Scrobble to Last.FM'. I entered my username and password for Last FM very carefully. It was accepted. two days later I decided NOT to scrobble. I went to the Spotify page on my phone (Android) and toggled OFF scrobbling...

Regular

Months ago I stupidly enabled 'Scrobble to Last.FM'. I entered my username and password for Last FM very carefully. It was accepted. two days later I decided NOT to scrobble. I went to the Spotify pa...

Menti

Newbie

2939 Views

6 replies

1 likes

last.fm
Switch
  • 2939 Views
  • 6 replies
  • 1 likes

'Click' ads on Spotify free

Perhaps this has been posted somewhere, but I keep running into click ads on the Free Android app. Super annoying because music stops and forces me to click to a website. I'm fine with the radio ads, that don't force stoppage. I've tried full reinsta...

Newbie

Perhaps this has been posted somewhere, but I keep running into click ads on the Free Android app. Super annoying because music stops and forces me to click to a website. I'm fine with the radio ads,...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution App not working correctly on Samsung Galaxy S8

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different Android phone showed me what the Spotify app looked ...

Visitor

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different A...

user-removed

Not applicable

4256 Views

11 replies

0 likes

  • 4256 Views
  • 11 replies
  • 0 likes

Downloaded songs not showing.

I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads. Today when I went into the downloaded playlist, the songs were in the playlist however instead of havin...

Newbie

I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads.   Today when I went into the downloaded playl...

TheMonarch86

Casual Listener

15184 Views

10 replies

9 likes

  • 15184 Views
  • 10 replies
  • 9 likes

Se cierra

Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaandolo y volviéndolo a instalar...reiniciando el celul...

Newbie

Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaand...

Davisil04

Newbie

6820 Views

10 replies

18 likes

  • 6820 Views
  • 10 replies
  • 18 likes

Deleting music

How do I delete all me music at once I want to start fresh 

Newbie

How do I delete all me music at once I want to start fresh  

user-removed

Not applicable

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cracking noise on all music. Galaxy S5

Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5.Please help.

Casual Listener

Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5. Please help.

Catoo

Newbie

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes