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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387675 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Bluetooth

When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stalk in the car. Any help? Thanks

Newbie

When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stal...

343 Views

0 replies

0 likes

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Thinking of cancelling. Bass disappears after a call.

Thinking of cancelling. I bought a Huawei P10 Lite recently and updated the phone and the Spotify app. If I get or make a call, the bass completely disappears. It will only come back if I send a WhatsApp, text or email. It will also come back on if I...

Casual Listener

Thinking of cancelling. I bought a Huawei P10 Lite recently and updated the phone and the Spotify app. If I get or make a call, the bass completely disappears. It will only come back if I send a What...

garethjohnmills

Casual Listener

445 Views

1 replies

0 likes

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Solved!! Lyrics/beat changed in song

I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If you play Spotify's version alongside the Youtube vers...

Casual Listener

I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If yo...

otk3

Newbie

2094 Views

2 replies

0 likes

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  • 2 replies
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Shared songs won't open

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open it through the link.

Newbie

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open...

457 Views

0 replies

0 likes

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Spotify wouldn't play on my car stereo

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not needed and can pair again if I do) and when I conn...

Newbie

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not...

368 Views

0 replies

0 likes

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Very high consumption of cell data since January

Hi! This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I have not changed the way and habits I use Spotify, and I know my ...

Newbie

Hi!   This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I ...

483 Views

0 replies

0 likes

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Can't use spotify without wifi but want to use my own mobile data only... Help

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have my own data and can't figure out how to use it with ...

Casual Listener

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have m...

Mel72

Casual Listener

1284 Views

3 replies

0 likes

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Solved!! Why does Spotify play every search result?

When I search for a specific song, Spotify will play the song, and after, continue to play the rest of the search results, which is either different versions of the same song or songs that have similar names. Why? Why would anyone want that feature a...

Casual Listener

When I search for a specific song, Spotify will play the song, and after, continue to play the rest of the search results, which is either different versions of the same song or songs that have simil...

Googi

Casual Listener

1150 Views

1 replies

0 likes

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  • 1 replies
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Sync with Samsung j7

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro

Newbie

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro  

462 Views

0 replies

0 likes

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Superuser Contribution ¿Cuenta Premium sin modo aleatorio?

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android.He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo AleatorioQué puedo hacer?Gracias!

Newbie

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android. He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo Aleatorio ...

nemodoc

Newbie

10433 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Desacordo no volume do som de uma faixa para outra

Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito baixo que nem fica possivel ouvir, exemplo as faixas...

Newbie

Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito b...

405 Views

0 replies

0 likes

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Cannot sync local files to Samsung phone

Hello!Previously I have been able to sync the local files I have on my desktop to my phone, but a while ago they unsynced and since then I have been unable to resync them. What happens when I make a playlist and download it on my phone is that it wil...

Newbie

Hello! Previously I have been able to sync the local files I have on my desktop to my phone, but a while ago they unsynced and since then I have been unable to resync them. What happens when I ...

Shah94

Newbie

528 Views

1 replies

0 likes

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  • 1 replies
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Spotify Android app only loading the first 100 songs from playlist in queue when connected to CC.

I have a chromecast audio, when connected, I try to play a playlist with over 100 songs but something weird happens. If I start playing song number 101 from the list on the chromecast speakers, it will only load that song in the queue and the app sto...

Newbie

I have a chromecast audio, when connected, I try to play a playlist with over 100 songs but something weird happens. If I start playing song number 101 from the list on the chromecast speakers, ...

rafamota

Newbie

919 Views

1 replies

1 likes

Android
chromecast audio
queue
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Solved!! Álbum dissapeared

Whats The reason about The dissapearing of The castlevania lords of shadow 2 álbum???

Casual Listener

Whats The reason about The dissapearing of The castlevania lords of shadow 2 álbum???

Saidfer

Casual Listener

759 Views

2 replies

0 likes

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  • 2 replies
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Spotify taking up so much space on my phone?

Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need this for other things. Any ideas? Cheers.

Casual Listener

Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need...

csassz88

Regular

23599 Views

5 replies

3 likes

  • 23599 Views
  • 5 replies
  • 3 likes

Don't receive ANY notifications

Hi Community! I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as well as in the phone settings. Has anyone experienced the same...

Casual Listener

Hi Community!   I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as we...

teutoburger

Casual Listener

582 Views

1 replies

0 likes

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Listening History On Mobile Devices

Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I hate. It is heavily influencing recommended songs e...

Visitor

Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I ...

JimNagasawa

Newbie

3395 Views

3 replies

0 likes

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No storage option in Android 7.1.1 with encrypted external microSD

Hello.I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD.I don't have problems with others apps but can't see storage option in Spotify last version (although I allowed all permissions, I think the app would ask fo...

Casual Listener

Hello. I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD. I don't have problems with others apps but can't see storage option in Spotify last version (although ...

TSGblue

Casual Listener

805 Views

1 replies

0 likes

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Missing song from album

There is a missing song from this album https://open.spotify.com/album/0bnqHGVYetX6hFfBDn2wyO?si=QWgs0G4lSr-Y5CcMhPwLdg The song is "heartlight" I am a spotify customer from Chile

Casual Listener

There is a missing song from this album   https://open.spotify.com/album/0bnqHGVYetX6hFfBDn2wyO?si=QWgs0G4lSr-Y5CcMhPwLdg   The song is "heartlight"  I am a spotify customer from ...

Mgamer

Music Fan

1053 Views

3 replies

0 likes

Heartlight
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  • 0 likes