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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118197 Views

27 replies

4 likes

  • 118197 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237990 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237990 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598894 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491402 Views

581 replies

42 likes

Account
Free
  • 491402 Views
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  • 42 likes

Larger album art on Android/Homescreen

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode) My question is : why is this not possible with all tunes and playlists? It's awesome, please make t...

Regular

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode)   My question is : why is this not possib...

-dotdotdot

Newbie

3132 Views

1 replies

1 likes

  • 3132 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song ends but wont skip to next

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. .

Casual Listener

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. . 

GivetoCaesar

Casual Listener

685 Views

2 replies

0 likes

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  • 2 replies
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Offline songs does not work

For the last few weeks I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days...

Regular

For the last few weeks I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Sa...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
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Song automaticly next but its have not done yet

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

Newbie

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

361 Views

0 replies

0 likes

  • 361 Views
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Solved!!Superuser Contribution Almacenamiento insuficiente en SD

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

Casual Listener

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

federicorosso

Casual Listener

999 Views

2 replies

0 likes

  • 999 Views
  • 2 replies
  • 0 likes

Again (?) no chromecast device listed on Android app

Two weeks ago, I posted that exact same problem that many users encountered (see below). Then it was solved by Spotify. And today I have the same problem occuring again... Someone else experiencing that ? My Chromecast does not appear in the list of ...

Casual Listener

Two weeks ago, I posted that exact same problem that many users encountered (see below).  Then it was solved by Spotify.  And today I have the same problem occuring again... Someone else ex...

heusw

Casual Listener

4672 Views

21 replies

5 likes

  • 4672 Views
  • 21 replies
  • 5 likes

Spotify doesn't recognize any devices

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread because I'm hoping someone sees it (they may be ign...

Regular

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread ...

BichoDoido

Casual Listener

14022 Views

14 replies

11 likes

  • 14022 Views
  • 14 replies
  • 11 likes

Spotify Won't Play My Songs No Matter What I Do

I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song and redownload it and the problem is solved -for a ...

Newbie

I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song ...

589 Views

0 replies

0 likes

  • 589 Views
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Solved!!Superuser Contribution Chromecast not available in "connect devices" on Android

My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7). Other devices are listed (such as my PC). I can cast from all other apps (such as Netflix) from that same phone. I restarted everything...

Casual Listener

My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7).  Other devices are listed (such as my PC).  I can cast from all other apps...

Maarten_verhart

Casual Listener

41485 Views

168 replies

30 likes

  • 41485 Views
  • 168 replies
  • 30 likes

Spotify freezing

Once or more a day (I have premium and all my songs are downloaded to my device) (fully updated Samsung Galaxy s8+) either at the beginning or anywhere during a don't Spotify freezes and just sits there. I can't skip the song or do anything I have to...

Casual Listener

Once or more a day (I have premium and all my songs are downloaded to my device) (fully updated Samsung Galaxy s8+) either at the beginning or anywhere during a don't Spotify freezes and just sits th...

TheBrickSlayer

Roadie

1804 Views

3 replies

0 likes

  • 1804 Views
  • 3 replies
  • 0 likes

My songs in "songs" bank went missing

I did not change any set up. But then, suddenly the songs that I put into the "songs" bank went missing... restarting didn't fix the problem. Can someone please restore back my music...

Casual Listener

I did not change any set up. But then, suddenly the songs that I put into the "songs" bank went missing... restarting didn't fix the problem. Can someone please restore back my music... 

415 Views

0 replies

0 likes

  • 415 Views
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Alexa Echo not listed in connected devices

Hi there, i searched for this but didnt find anything. i updated my spotify app in december 17, and since then my alexa doesnt appear in connected devices. i resetted my alexy, uninstalled spotify app. nothing worked.Anyone with same problems and got...

Newbie

Hi there,   i searched for this but didnt find anything. i updated my spotify app in december 17, and since then my alexa doesnt appear in connected devices. i resetted my alexy, uninstalled s...

487 Views

0 replies

0 likes

  • 487 Views
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Spotify Connect no longer reliably finding devices

I am running Spotify on a Galaxy S6. The app is version 8.4.3.479 armv7. I'm paying for Spotify Premium. At home I gave two Google Home devices and one Googlecast Audio. Until about two months ago Spotify (on the S6) was fairly reliable in always sho...

Casual Listener

I am running Spotify on a Galaxy S6. The app is version 8.4.3.479 armv7. I'm paying for Spotify Premium.    At home I gave two Google Home devices and one Googlecast Audio. Until about tw...

Danno81

Regular

1901 Views

4 replies

3 likes

  • 1901 Views
  • 4 replies
  • 3 likes

Solved!! Cannot connect to (speaker) device

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'need Premium' on the screen. I have checked status of...

Casual Listener

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'ne...

seebee

Casual Listener

1628 Views

2 replies

1 likes

  • 1628 Views
  • 2 replies
  • 1 likes

Superuser Contribution Download Error reached maximum number of downloads

I have just received this message - Download Error You've reached the maximum number of downloads. Then goes on to download more please remove some existing downloads. I've done that but still get the error message? Tried restarting phone but that di...

Newbie

I have just received this message - Download Error You've reached the maximum number of downloads. Then goes on to download more please remove some existing downloads.   I've done that but sti...

Killerques

Visitor

1244 Views

2 replies

0 likes

  • 1244 Views
  • 2 replies
  • 0 likes

Album Art wont show at all when i play songs

album art appears on browse and search but once i play them, the photos seem to disappear and it's very annoying. Already reinstalled, reboot, cleared cache, and everything. Once they become part of "recently played", album art disappears and doesnt ...

Casual Listener

album art appears on browse and search but once i play them, the photos seem to disappear and it's very annoying. Already reinstalled, reboot, cleared cache, and everything.   Once they become...

OTofficial

Casual Listener

834 Views

5 replies

0 likes

  • 834 Views
  • 5 replies
  • 0 likes

Skipping songs/not playing?

On both my PC (Windows 10 with everything up-to-date) and on my android phone I've been having a LOT of issues. With my phone, songs will skip, pause or switch to weird songs that aren't even on my playlists (weird instrumentals by Zae Day?). On my P...

Casual Listener

On both my PC (Windows 10 with everything up-to-date) and on my android phone I've been having a LOT of issues.   With my phone, songs will skip, pause or switch to weird songs that aren't eve...

Sennahoj

Newbie

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

No me aparece ninguna opción de Ecualizador

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la busque por otros lados pero no sale y me hace falt...

Newbie

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la...

Oso5

Newbie

76379 Views

6 replies

10 likes

  • 76379 Views
  • 6 replies
  • 10 likes

can't get spotify to go online

galaxy s7. Just installed spotify. When I try to search for a song, it says that I am offline and need to go online before I can search. How to I get spotify to go online?

Casual Listener

galaxy s7.  Just installed spotify.  When I try to search for a song, it says that I am offline and need to go online before I can search.  How to I get spotify to go online?

asinarrgh

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes