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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201512 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201512 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545735 Views

78 replies

3 likes

  • 545735 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453382 Views

571 replies

38 likes

Account
Free
  • 453382 Views
  • 571 replies
  • 38 likes

Certain ad causing issues

The yahoo live ad keeps coming on, when it does it doesn't play anything. The timer keeps moving saying it's playing and never goes to the next song. It won't let you play another playlist until after it completes, had this happen 4 times just today ...

Newbie

The yahoo live ad keeps coming on, when it does it doesn't play anything. The timer keeps moving saying it's playing and never goes to the next song. It won't let you play another playlist until afte...

Abzanafenza

Newbie

724 Views

1 replies

1 likes

  • 724 Views
  • 1 replies
  • 1 likes

Spotify app doesn't work

Hello. I can't open the Spotify app anymore on my phone. I have a black screen, sometimes it's with the green loading circle. It doesn't respond. I removed it and downloaded again, didn't help.I have a Xiaomi red note 4.

Casual Listener

Hello.  I can't open the Spotify app anymore on my phone. I have a black screen, sometimes it's with the green loading circle. It doesn't respond. I removed it and downloaded again, didn't help...

Jonimalta

Newbie

1392 Views

5 replies

0 likes

  • 1392 Views
  • 5 replies
  • 0 likes

Takes forever to download songs

I was using Spotify today when I realized all the songs I downloaded before, isn't downloaded now. I pressed download all again when I found out it takes 15 minutes just to download 3 songs. I don't know if this is happening because I'm in China, but...

Newbie

I was using Spotify today when I realized all the songs I downloaded before, isn't downloaded now. I pressed download all again when I found out it takes 15 minutes just to download 3 songs. I don't ...

1571 Views

0 replies

0 likes

  • 1571 Views
  • 0 replies
  • 0 likes

Wie kann man in der Android App die Wiedergabe beenden?

Ich wuerde gern die Option Crossfading aendern. Das geht aber nicht da diese Option waehrend einer Wiedergabe ausgegraut ist.Wie kann ich die Weidergabe beenden? Im Player habe ich keine Moeglichkeit gefunden.Ein Neustart pausiert zwar die Weidergabe...

Newbie

Ich wuerde gern die Option Crossfading aendern. Das geht aber nicht da diese Option waehrend einer Wiedergabe ausgegraut ist. Wie kann ich die Weidergabe beenden? Im Player habe ich keine Moeglichke...

3194 Views

0 replies

0 likes

  • 3194 Views
  • 0 replies
  • 0 likes

is there any way to play "your likes" like a playlist, rather than just 10 second previews?

on the latest pc version of Spotify, I can see all of my liked music and play it like one continuous playlist. on the mobile version, however, it will only allow me to play 10-second song previews and there seems to be no way of fixing the issue shor...

Newbie

on the latest pc version of Spotify, I can see all of my liked music and play it like one continuous playlist. on the mobile version, however, it will only allow me to play 10-second song previe...

1526 Views

0 replies

3 likes

  • 1526 Views
  • 0 replies
  • 3 likes

Problem with downloaded music

The problem I have is that when I download music I can no longer delete them, when I press the slide next to download the icon of downloaded is still there an I still can lisent the songs offline.

Newbie

The problem I have is that when I download music I can no longer delete them, when I press the slide next to download the icon of downloaded is still there an I still can lisent the songs offline.&nb...

user-removed

Not applicable

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Android problems

I can't change the song on the locked screen of my S8

Newbie

I can't change the song on the locked screen of my S8

user-removed

Not applicable

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

I have a OnePlus 3T and since last week spotify is not working while the WiFi is connected.

I've tried installing an older version of Spotify as they say in blogs but doesn't work either, I have Spotify Premium and it says that I'm offline while I'm connected to the WiFi, but it works with the 4G. Someone help?

Newbie

I've tried installing an older version of Spotify as they say in blogs but doesn't work either, I have Spotify Premium and it says that I'm offline while I'm connected to the WiFi, but it works with ...

HowardN

Newbie

3162 Views

18 replies

2 likes

  • 3162 Views
  • 18 replies
  • 2 likes

No pictures are showing

So. Today all of a sudden all the pictures on the Spotify app won't show, but last night they were working just fine. It was happening before the latest update. I updated and it still wasn't working. I have tried everything: Clean install, restart de...

Regular

So. Today all of a sudden all the pictures on the Spotify app won't show, but last night they were working just fine. It was happening before the latest update. I updated and it still wasn't working....

WizardHoovy

Regular

1663 Views

2 replies

2 likes

  • 1663 Views
  • 2 replies
  • 2 likes

[SOLUTION] Spotify wont download songs on Android, read "downloading 0 out of 0 (0% complete)

I was having an issue downloading music on Spotify on my Galaxy S7. Most of my music had downloaded to my phone, but I starated downloading some random playlists to check out some new music and it froze in the middle of one of them and in my pull dow...

Newbie

I was having an issue downloading music on Spotify on my Galaxy S7. Most of my music had downloaded to my phone, but I starated downloading some random playlists to check out some new music and it fr...

Dazza4

Newbie

24406 Views

4 replies

12 likes

Android
Galaxy S7 Edge
Songs won't download
won't download
  • 24406 Views
  • 4 replies
  • 12 likes

Neverending song

Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.

Newbie

Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.

SimplyNetwork

Regular

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Unable to use Bluetooth controls

I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.

Newbie

I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.

t3brown

Newbie

681 Views

2 replies

1 likes

  • 681 Views
  • 2 replies
  • 1 likes

Solved!! Ad Glitch

An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or picture. Once it gets to the 'end' of the ad, it just st...

Casual Listener

An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or pictu...

Ash419

Casual Listener

13588 Views

5 replies

0 likes

  • 13588 Views
  • 5 replies
  • 0 likes

Store playlist on my sd card

Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android). I don't want my playlist store on my internal storage, please he...

Regular

Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android).   I do...

Angelous0204

Regular

1602 Views

7 replies

0 likes

  • 1602 Views
  • 7 replies
  • 0 likes

saving music on SD Card

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...

Newbie

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...

480 Views

0 replies

0 likes

sd card
storage
  • 480 Views
  • 0 replies
  • 0 likes

Storage issues

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I can do it? Hope that anybody can help me because I...

Newbie

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Carpeta de Descarga

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se puede elegir donde descargar?

Newbie

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se pued...

user-removed

Not applicable

1535 Views

1 replies

0 likes

  • 1535 Views
  • 1 replies
  • 0 likes

Google Assistant keeps asking me to sign in with the same account, even though I have. What gives?

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I sign into Spotify with my email that I use on Google,...

Newbie

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I si...

1305 Views

0 replies

0 likes

  • 1305 Views
  • 0 replies
  • 0 likes

My premium account doesnt work, but they keep removing the money of my bank monthly.

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

Newbie

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

Joe

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Google Assistant integration with Spotify

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open Spotify but it never plays the song. Hope someone c...

Newbie

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open ...

Joe

Community Legend

666 Views

1 replies

1 likes

  • 666 Views
  • 1 replies
  • 1 likes