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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

194153 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194153 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

535361 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438676 Views

565 replies

37 likes

Account
Free
  • 438676 Views
  • 565 replies
  • 37 likes

Won't skip tracks on Android Auto

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

Newbie

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

1028 Views

0 replies

0 likes

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BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being sto...

Visitor

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space   Android UI still reporting that internal memory space being taken up ...

1662 Views

0 replies

3 likes

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  • 3 likes

Spotify app looses the ability to connect to internet

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the internet runs on my phone with no problem at all. I can ...

Newbie

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the inter...

NgWengHim99

Newbie

894 Views

1 replies

1 likes

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  • 1 replies
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Play on demand

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still gets ads and uses my data.will i be charge for usin...

Visitor

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still ...

957 Views

0 replies

0 likes

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Spotify Update: Offline Playlists gone

Samsung S7 + Android 7.0:Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's files on the sd card. And I have to download every playli...

Newbie

Samsung S7 + Android 7.0: Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's file...

elfranchu

Casual Listener

930 Views

2 replies

0 likes

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Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why? Also, how do I separate interaction between...

Casual Listener

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone kn...

elfranchu

Casual Listener

1114 Views

2 replies

0 likes

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Downloaded songs have been deleted continually by spotify

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time, I'm downloading them in my sd card, in past the pr...

Casual Listener

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time,...

muratunver99

Casual Listener

818 Views

2 replies

2 likes

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Spotify on Android Auto hangs on listing albums

Hallo,since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed up. Album list in the normal Spotify app works as usu...

Casual Listener

Hallo, since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed ...

Frank79

Casual Listener

2102 Views

7 replies

11 likes

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Downloading isn't working

For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know how I can check this. I've tried deleting songs and still ...

Casual Listener

For  some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know h...

TheBrickSlayer

Roadie

937 Views

1 replies

1 likes

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UNable to choose specific songs

Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2 Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of songs in mute mode. It will only allow me to play songs on SH...

Casual Listener

Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2   Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of...

yaboirowan

Newbie

26815 Views

12 replies

0 likes

Android
asia
asus
asus zenfone
choosing songs
zenfone 5
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I can't sort by artist in my library

Hi, I just started using Spotify so I might just be doing something wrong but when I use Spotify on my laptop (Macbook Air), I can go to my library and sort it all by artist, which is the way I prefer, it's what I'm used to. But when I use Spotify on...

Newbie

Hi,   I just started using Spotify so I might just be doing something wrong but when I use Spotify on my laptop (Macbook Air), I can go to my library and sort it all by artist, which is the wa...

530 Views

0 replies

0 likes

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Massive data usage on Android

Hi all. I found this topic under the iPhone category but the solution was to reinstall.Not only did I do that several times but I also happened to get a new phone. I have filed a case with spotify,, but no answers. Besides, users can be the most help...

Casual Listener

Hi all. I found this topic under the iPhone category but the solution was to reinstall. Not only did I do that several times but I also happened to get a new phone.   I have filed a case with...

Troydmb17

Casual Listener

1468 Views

4 replies

0 likes

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problema al descargar musica a la sd

tengo un problema a la hora de descargar musica de spotify en la sd. Cuando estoy descargando las canciones me sale un aviso que ya no tengo espacio en el alamacenamiento pero me queda un monton de espacio disponible.

Newbie

tengo un problema a la hora de descargar musica de spotify en la sd. Cuando estoy descargando las canciones me sale un aviso que ya no tengo espacio en el alamacenamiento pero me queda un monton de e...

347 Views

0 replies

0 likes

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Google Assistant no longer able to control Spotify - 8.4.37.587

8.4.37.587 Issue: Google Assistant will open Spotify but will not control Spotify in any way. It will work correctly if you FORCE close Spotify in App Settings but will revert to not working correctly as soon as you close the Spotify App. I had a 2 h...

Casual Listener

8.4.37.587   Issue: Google Assistant will open Spotify but will not control Spotify in any way.  It will work correctly if you FORCE close Spotify in App Settings but will revert to not w...

729 Views

0 replies

4 likes

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Offline songs does not work anymore

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

Mattone99

Regular

658 Views

2 replies

0 likes

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Prompted to "add payment method"

The spotify app on my Samsung Galaxy S5 is prompting me to add a payment method to my account. The words on screen read: "You've downloaded 24 albums and playlists, Did you know thats a premium feature? Update your payment method asap to keep your mu...

Casual Listener

The spotify app on my Samsung Galaxy S5 is prompting me to add a payment method to my account. The words on screen read: "You've downloaded 24 albums and playlists, Did you know thats a premium featu...

edotpan

Casual Listener

2325 Views

6 replies

0 likes

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Solved!! continuous music to sleep to

Hi I am new to spotify and want to use to play continuous music/sounds to use with headphones to sleep to. I need something that does not have sudden changes breaks etc so it does not wake me.Any help much apprieciated. Gill Wps I have signed up to p...

Casual Listener

Hi   I am new to spotify and want to use to play continuous music/sounds to use with headphones to sleep to.  I need something that does not have sudden changes breaks etc so it does not ...

GillyW

Casual Listener

1350 Views

4 replies

0 likes

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  • 4 replies
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Solved!! spotify or android? Unable to move the spotify app to the SD card.

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with spotify. Now I am reconsidering my spotify premium...

Casual Listener

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with...

saratellier

Newbie

20550 Views

29 replies

2 likes

  • 20550 Views
  • 29 replies
  • 2 likes

App não aparece na tela de bloqueio

Não consigo mais passar músicas e outras funções com a tela bloqueada, não aparece nem o ícone no canto esquerdo superior enquanto o Spotify está aberto com a tela desbloqueada também... Gostaria das funções de volta.

Newbie

Não consigo mais passar músicas e outras funções com a tela bloqueada, não aparece nem o ícone no canto esquerdo superior enquanto o Spotify está aberto com a tela desbloqueada também... Gostaria das...

LucasMedeiros

Newbie

6411 Views

2 replies

6 likes

  • 6411 Views
  • 2 replies
  • 6 likes

Solved!! Remove multiple songs

So I currently have a playlist with like 900 songs and I really want to delete like 400-500 of them because I simply don't listen to them anymore. Is there an easy way to remove the songs? Or something like a haven't listened to this song for X amoun...

Newbie

So I currently have a playlist with like 900 songs and I really want to delete like 400-500 of them because I simply don't listen to them anymore.   Is there an easy way to remove the songs?&n...

Joe

Community Legend

12188 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes