Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209710 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209710 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559217 Views

78 replies

3 likes

  • 559217 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462094 Views

575 replies

39 likes

Account
Free
  • 462094 Views
  • 575 replies
  • 39 likes

App taking up an enormous amount of space on my internal storage..

Hello Spotify, At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). Using my phone's storage setting, i am able to "clear cache...

Visitor

Hello Spotify,  At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). U...

phan_times

Community Legend

3376 Views

1 replies

0 likes

  • 3376 Views
  • 1 replies
  • 0 likes

Change Name

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

Newbie

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

phan_times

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Solved!! Save the F.U.C.K.ing songs to SD card

Who was the f.u.c.k.i.n.g idiot that removed this option?I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying!Fix it now developers!NOW!

Newbie

Who was the f.u.c.k.i.n.g idiot that removed this option? I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying! Fix it now developers! NOW!

alexmarrufo87

Casual Listener

2165 Views

9 replies

0 likes

  • 2165 Views
  • 9 replies
  • 0 likes

Data communication

Hi, I have problem with data communication. All information in screenshots

Newbie

Hi, I have problem with data communication. All information in screenshots

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Android App only Shows Black empty Start screen

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any ideas?

Casual Listener

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any  ideas? 

phan_times

Community Legend

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all of my downloaded songs!

Uploaded my Spotify app yesterday and I lost all of the music I had. The app is still using the 4GB of storage so the music's still there. How can I get it back without downloading it again? I don't have a good internet connection right now, please h...

Newbie

Uploaded my Spotify app yesterday and I lost all of the music I had. The app is still using the 4GB of storage so the music's still there. How can I get it back without downloading it again? I don't ...

jellyonaplate

Casual Listener

1023 Views

2 replies

3 likes

  • 1023 Views
  • 2 replies
  • 3 likes

Solved!! No Bass / Bad equalizer when listening in car

So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hear all of the base and different subtle layers of th...

Casual Listener

So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hea...

tos82

Regular

37062 Views

7 replies

0 likes

bass
Car
Equalizer
quality
  • 37062 Views
  • 7 replies
  • 0 likes

SD Card Issues

This has been going on for a few days now. I got a message saying something about storage being inaccessible and suddenly all my songs were no longer downloaded to my SD card. I checked and saw that my phone had, for whatever reason, revoked SD card ...

Casual Listener

This has been going on for a few days now. I got a message saying something about storage being inaccessible and suddenly all my songs were no longer downloaded to my SD card. I checked and saw that ...

thatonenerd652

Casual Listener

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Why are things not easy to karioki from spotify, its easy enough to subvert with a mic.

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent there Tunewiki. This would result in me being able...

Newbie

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent...

807 Views

0 replies

0 likes

  • 807 Views
  • 0 replies
  • 0 likes

How can I check the number of how many songs there are in a playlist.

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

Casual Listener

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

phan_times

Community Legend

132066 Views

2 replies

5 likes

  • 132066 Views
  • 2 replies
  • 5 likes

Storage

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

Newbie

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

phan_times

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Spotify App Size

Hi guys, Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? Thanks,Jonny

Casual Listener

Hi guys,   Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? &nb...

phan_times

Community Legend

5193 Views

1 replies

0 likes

  • 5193 Views
  • 1 replies
  • 0 likes

reinstating spotify after factory reset on android phone

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset?thanks

Newbie

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset? thanks

phan_times

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Next button not working

Was working fine until the most recent update. Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phone and tried it in two cars and a set of headphones and next ...

Visitor

Was working fine until the most recent update.   Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phon...

untouchcd

Newbie

1755 Views

1 replies

0 likes

  • 1755 Views
  • 1 replies
  • 0 likes

Superuser Contribution Avoiding Recommendations

Hi! I read that it won't play any recommendations when you're using a playlist > 12 songs.Is that still a thing? I'm still getting those, though...I don't mind being restricted to shuffle only. Is this some not-premium-issue? Appreciating any help

Newbie

Hi!    I read that it won't play any recommendations when you're using a playlist > 12 songs. Is that still a thing? I'm still getting those, though... I don't mind being restri...

junebug6

Newbie

877 Views

4 replies

0 likes

  • 877 Views
  • 4 replies
  • 0 likes

Falha ao Entrar

Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?

Newbie

Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?

user-removed

Not applicable

43881 Views

4 replies

8 likes

  • 43881 Views
  • 4 replies
  • 8 likes

Solved!! Airplay or DLNA push from android devices?

Hi Spotify and Community! I've been a longtime user of Spotify on the iPhone, but have just bought a Samsung Galaxy S3 with Android 4.0.4. The feature I currently miss the most, is the possibility of playing music on my mobile device and pushing the ...

Casual Listener

Hi Spotify and Community! 🙂   I've been a longtime user of Spotify on the iPhone, but have just bought a Samsung Galaxy S3 with Android 4.0.4. The feature I currently miss the most, is the po...

upside_down

Newbie

110655 Views

14 replies

76 likes

  • 110655 Views
  • 14 replies
  • 76 likes

Different songs in PC and android

Hi everyone,I have a student premium account. I can't understand why some songs are not available in the android app, but they are available in the PC app. Here's an example. Can anyone explain me? Thanks everyone!

Newbie

Hi everyone, I have a student premium account. I can't understand why some songs are not available in the android app, but they are available in the PC app. Here's an example. Can anyone explain me?...

CryticalAce

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Certain ad causing issues

The yahoo live ad keeps coming on, when it does it doesn't play anything. The timer keeps moving saying it's playing and never goes to the next song. It won't let you play another playlist until after it completes, had this happen 4 times just today ...

Newbie

The yahoo live ad keeps coming on, when it does it doesn't play anything. The timer keeps moving saying it's playing and never goes to the next song. It won't let you play another playlist until afte...

Abzanafenza

Newbie

777 Views

1 replies

1 likes

  • 777 Views
  • 1 replies
  • 1 likes

Spotify app doesn't work

Hello. I can't open the Spotify app anymore on my phone. I have a black screen, sometimes it's with the green loading circle. It doesn't respond. I removed it and downloaded again, didn't help.I have a Xiaomi red note 4.

Casual Listener

Hello.  I can't open the Spotify app anymore on my phone. I have a black screen, sometimes it's with the green loading circle. It doesn't respond. I removed it and downloaded again, didn't help...

Jonimalta

Newbie

1421 Views

5 replies

0 likes

  • 1421 Views
  • 5 replies
  • 0 likes