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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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No volume when I connect spotify to my Rav4

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my 2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking down, etc. but there is no sound. The bluetooth in the v...

Visitor

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my  2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking...

602 Views

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Downloaded songs on sdcard but not playing..

A complete Spotify cluster.....Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb.I clear the cache, no difference.I try offline mode no difference.I check the support p...

Newbie

A complete Spotify cluster..... Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb. I clear the cache, no difference...

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Playing a Daily Mix add all songs behind the queue (and not clearing the queue)

When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but the next song is from my wives classical music (we s...

Casual Listener

When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but t...

Aristos

Casual Listener

503 Views

1 replies

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Solved!! Ability to View All Playlist Followers

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested.I have spotify free on computer and tv. Works fine, no problems.All playlists is on both tv and computer. Then i try on my...

Visitor

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested. I have spotify free on computer and tv. Works fine, no problems. A...

user-removed

Not applicable

457 Views

1 replies

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Looping sound when leaving Spotify

Hey all. I just updated my onplus 3 for the newest android version 8.0.0 Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second or two after, go back to default. This also happens if Spotify is the runni...

Newbie

Hey all.   I just updated my onplus 3 for the newest android version 8.0.0    Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second ...

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Ad is stuck

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behind the ad ie between home, library etc but cant acc...

Newbie

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behi...

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Disable auto download of updated music playlists

Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...

Newbie

Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/l...

Adeywilliams

Newbie

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2 replies

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Problemas con la reproduccion de spotify

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema. resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar mi plan de datos, resulta y pasa que cada vez que salgo conec...

Newbie

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema.   resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar m...

446 Views

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Allow user to select default sound device.

I m portuguese. Eu uso o Spotify no Android ( xiaomi mi 6). Tenho Spotify Premium, tenho playlists e musica offline. Quando estou a ouvir musica e vou mudando de musicas constantemente, chega a um ponto em que posso alterar a musica, mas nao tenho so...

Newbie

I m portuguese.  Eu uso o Spotify no Android ( xiaomi mi 6).  Tenho Spotify Premium, tenho playlists e musica offline.  Quando estou a ouvir musica e vou mudando de musicas constant...

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Local files disappearing

I've had spotify premium for more than a year because i want to store offline files for car trips. I will download albums locally and all will be great - for about 2 weeks, then every single thing i've downloaded is gone. So, i must be using more dev...

Casual Listener

I've had spotify premium for more than a year because i want to store offline files for car trips.  I will download albums locally and all will be great - for about 2 weeks, then every sing...

ilmater989

Casual Listener

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Terrible new interface version 8.4.28.875 armv7 spotify

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you didnt opt in to. **bleep**. I cant browse through any...

Newbie

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you di...

661 Views

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Newbie

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Bluetooth controls not working after troubleshooting

I have a Samsung Galaxy S7 edge and after the most recent Spotify update, my bluetooth controls (play/pause, skip, previous song) have stopped working effectively. Right now, I have to start playing a song, close the app, reopen it, and then the cont...

Newbie

I have a Samsung Galaxy S7 edge and after the most recent Spotify update, my bluetooth controls (play/pause, skip, previous song) have stopped working effectively. Right now, I have to start playing ...

Joseph456

Casual Listener

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For Spotify my tablet is a smartphone

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen)For Spotify it is not a tablet but it is a smartphone.I can no longer listen to music in free mode.How do I make Spotify understand that my is a tablet and not a smartphone?Note: In the settings...

Newbie

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen) For Spotify it is not a tablet but it is a smartphone. I can no longer listen to music in free mode. How do I make Spotify understand that ...

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[Android] Support for Max/Ultra power saving

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

Newbie

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

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Solved!! Authentification session not kept after migration on sdcard

Hi all, I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by application anymore. Every time I launch Spotify, it's asking for my logi...

Casual Listener

Hi all,    I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by applica...

Gilphe

Casual Listener

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2 replies

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Bug in spotify, unable to dismiss advertisement.

I would like to report a bug in the android version of the spotify app. I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was unable to search for a different artist whilst listening. When ...

Newbie

I would like to report a bug in the android version of the spotify app.   I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was una...

726 Views

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Playlist Settings Don't Sync

When I make a playlist private on my phone, it stays public on my laptop and vice versa. However it doesn't show up in my "public playlists". I just want to know if people can see what playlist I'm listening to and if they can access it even though i...

Regular

 When I make a playlist private on my phone, it stays public on my laptop and vice versa. However it doesn't show up in my "public playlists". I just want to know if people can see what playlist...

jsannn

Community Legend

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Spotify plays on its own

I was laying down ready to sleep when my Spotify starts playing music on it's own. It played the last song my brother played earlier. We have a shared account, however he was not playing the song nor was the app opened on my phone. Can anyone explain...

Newbie

I was laying down ready to sleep when my Spotify starts playing music on it's own.  It played the last song my brother played earlier.  We have a shared account, however he was not playing ...

377 Views

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Battery usage on Experia

Hello, i have been using spotify on my phone for a while now, but a few weeks ago the phone suddenly started dying in the middle of the day. After some testing i have pinned it down to spotify using a lot of battery (while not showing this in battery...

Newbie

Hello, i have been using spotify on my phone for a while now, but a few weeks ago the phone suddenly started dying in the middle of the day. After some testing i have pinned it down to spotify using ...

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