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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202464 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202464 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547241 Views

78 replies

3 likes

  • 547241 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455146 Views

571 replies

38 likes

Account
Free
  • 455146 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify randomly pauses playback

For a couple of months now, Spotify randomly stops playing a song, sometimes even if the phone is left alone in a room with the display switched off. I have yet to figure out a pattern why and when it happens, sometimes it plays for hours without pau...

Casual Listener

For a couple of months now, Spotify randomly stops playing a song, sometimes even if the phone is left alone in a room with the display switched off. I have yet to figure out a pattern why and when i...

tbsox19

Casual Listener

12493 Views

11 replies

2 likes

  • 12493 Views
  • 11 replies
  • 2 likes

Superuser Contribution Forgot username and email adress

Hello everyone, I have a problem about my spotify account. I bought a premium account with a new email adress two months ago approximately. 3 days ago, I changed my phone that was used with spotify. Now, I cant remember my email address and my userna...

Visitor

Hello everyone,   I have a problem about my spotify account. I bought a premium account with a new email adress two months ago approximately. 3 days ago, I changed my phone that was used with ...

user-removed

Not applicable

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Superuser Contribution Security issue [?]

Something strange just happened, I was listening my music then suddenly Spotify started to reproduce a playlist that I've never seen before (including such a bad music). I changed my password and everything is now ok, but I can't understand what happ...

Newbie

Something strange just happened, I was listening my music then suddenly Spotify started to reproduce a playlist that I've never seen before (including such a bad music). I changed my password and eve...

Melody

Spotify

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Cannot Remove Offline Syncing

Spotify is taking up way too much space on my phone, it was at almost 8 GB before I deleted all data. That took care of the short term problem, the long term problem is that I cannot remove my phone from syncing. I have tried both on my phone and on ...

Casual Listener

Spotify is taking up way too much space on my phone, it was at almost 8 GB before I deleted all data.   That took care of the short term problem, the long term problem is that I cannot remove ...

mpphill2

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

App taking up an enormous amount of space on my internal storage..

Hello Spotify, At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). Using my phone's storage setting, i am able to "clear cache...

Visitor

Hello Spotify,  At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). U...

phan_times

Community Legend

3349 Views

1 replies

0 likes

  • 3349 Views
  • 1 replies
  • 0 likes

Change Name

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

Newbie

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

phan_times

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! Save the F.U.C.K.ing songs to SD card

Who was the f.u.c.k.i.n.g idiot that removed this option?I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying!Fix it now developers!NOW!

Newbie

Who was the f.u.c.k.i.n.g idiot that removed this option? I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying! Fix it now developers! NOW!

alexmarrufo87

Casual Listener

2125 Views

9 replies

0 likes

  • 2125 Views
  • 9 replies
  • 0 likes

Data communication

Hi, I have problem with data communication. All information in screenshots

Newbie

Hi, I have problem with data communication. All information in screenshots

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Android App only Shows Black empty Start screen

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any ideas?

Casual Listener

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any  ideas? 

phan_times

Community Legend

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all of my downloaded songs!

Uploaded my Spotify app yesterday and I lost all of the music I had. The app is still using the 4GB of storage so the music's still there. How can I get it back without downloading it again? I don't have a good internet connection right now, please h...

Newbie

Uploaded my Spotify app yesterday and I lost all of the music I had. The app is still using the 4GB of storage so the music's still there. How can I get it back without downloading it again? I don't ...

jellyonaplate

Casual Listener

1004 Views

2 replies

3 likes

  • 1004 Views
  • 2 replies
  • 3 likes

Solved!! No Bass / Bad equalizer when listening in car

So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hear all of the base and different subtle layers of th...

Casual Listener

So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hea...

tos82

Regular

36782 Views

7 replies

0 likes

bass
Car
Equalizer
quality
  • 36782 Views
  • 7 replies
  • 0 likes

SD Card Issues

This has been going on for a few days now. I got a message saying something about storage being inaccessible and suddenly all my songs were no longer downloaded to my SD card. I checked and saw that my phone had, for whatever reason, revoked SD card ...

Casual Listener

This has been going on for a few days now. I got a message saying something about storage being inaccessible and suddenly all my songs were no longer downloaded to my SD card. I checked and saw that ...

thatonenerd652

Casual Listener

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Why are things not easy to karioki from spotify, its easy enough to subvert with a mic.

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent there Tunewiki. This would result in me being able...

Newbie

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent...

797 Views

0 replies

0 likes

  • 797 Views
  • 0 replies
  • 0 likes

How can I check the number of how many songs there are in a playlist.

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

Casual Listener

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

phan_times

Community Legend

131981 Views

2 replies

5 likes

  • 131981 Views
  • 2 replies
  • 5 likes

Storage

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

Newbie

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

phan_times

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Spotify App Size

Hi guys, Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? Thanks,Jonny

Casual Listener

Hi guys,   Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? &nb...

phan_times

Community Legend

5175 Views

1 replies

0 likes

  • 5175 Views
  • 1 replies
  • 0 likes

reinstating spotify after factory reset on android phone

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset?thanks

Newbie

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset? thanks

phan_times

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Next button not working

Was working fine until the most recent update. Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phone and tried it in two cars and a set of headphones and next ...

Visitor

Was working fine until the most recent update.   Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phon...

untouchcd

Newbie

1743 Views

1 replies

0 likes

  • 1743 Views
  • 1 replies
  • 0 likes

Superuser Contribution Avoiding Recommendations

Hi! I read that it won't play any recommendations when you're using a playlist > 12 songs.Is that still a thing? I'm still getting those, though...I don't mind being restricted to shuffle only. Is this some not-premium-issue? Appreciating any help

Newbie

Hi!    I read that it won't play any recommendations when you're using a playlist > 12 songs. Is that still a thing? I'm still getting those, though... I don't mind being restri...

junebug6

Newbie

836 Views

4 replies

0 likes

  • 836 Views
  • 4 replies
  • 0 likes

Falha ao Entrar

Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?

Newbie

Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?

user-removed

Not applicable

43820 Views

4 replies

8 likes

  • 43820 Views
  • 4 replies
  • 8 likes