Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201602 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545834 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453559 Views
571 replies
38 likes
There are crackling/popping noices when liscening to music on my mobile Android device via the Spotify app.Anything I could do about it? I have already tried clearind data & cache and reinstalling the app. This problem also occurs when changing headp...
There are crackling/popping noices when liscening to music on my mobile Android device via the Spotify app. Anything I could do about it? I have already tried clearind data & cache and ...
Casual Listener
3575 Views
2 replies
0 likes
My music overlay every single time, when get back to spotify, I already reinstalled, delete cache and is always the same. Android 7.0Samsung Experience 8.1 I have been premium for long time, but the app now is unusable.
My music overlay every single time, when get back to spotify, I already reinstalled, delete cache and is always the same. Android 7.0 Samsung Experience 8.1 I have been premium for lon...
Community Legend
735 Views
2 replies
1 likes
necessito urgente de uma ajudaestou a muito tempo sem acessar o site do spotify e hoje fui acessar para mudar meu e-mail (criei um novo) e so acesso a conta pelo facebook. ao entrar nas configuracoes descobri de alguma forma estava aparecendo um emai...
necessito urgente de uma ajuda estou a muito tempo sem acessar o site do spotify e hoje fui acessar para mudar meu e-mail (criei um novo) e so acesso a conta pelo facebook. ao entrar nas c...
358 Views
0 replies
1 likes
Spotify does not pause playing music when an incomong call comes through on my new Google Pixel 2 XL - I would like to activate this notification? Any ideas please?
Spotify does not pause playing music when an incomong call comes through on my new Google Pixel 2 XL - I would like to activate this notification? Any ideas please?
Community Legend
563 Views
3 replies
0 likes
Cuando descargo Spotify y lo intentó abrir me dice que Spotify se detuvo y no me deja abrir la App ayuda tengo un Samsung galaxy s4 míni
Cuando descargo Spotify y lo intentó abrir me dice que Spotify se detuvo y no me deja abrir la App ayuda tengo un Samsung galaxy s4 míni
Casual Listener
3538 Views
2 replies
0 likes
I have a Samsung Note 4.Ford vehicle that I connect via Bluetooth and Ford Sync. Used to work wonderfully.Two days ago when it connects I get a Spotify/Ford screen that takes over my phone. Can't get beyond this screen to play lists and such. Anyone ...
I have a Samsung Note 4. Ford vehicle that I connect via Bluetooth and Ford Sync. Used to work wonderfully. Two days ago when it connects I get a Spotify/Ford screen that takes over my pho...
Casual Listener
27937 Views
18 replies
6 likes
I can close the application and get rid of it in the recent apps list, but the notification with the player controls still shows up. If I swipe to dismiss it, it will return out of nowhere a few minutes later. I know I could get rid of it by turning ...
I can close the application and get rid of it in the recent apps list, but the notification with the player controls still shows up. If I swipe to dismiss it, it will return out of nowhere ...
550 Views
0 replies
2 likes
Hi everybody, I can't use my sd card to store my data from spotify (synchronized music mainly). I don't see the option on my apps in the parameter menu. My phone is a Huawei P10 Lite, and I have difficulties to set correctly my sd card as the main st...
Hi everybody, I can't use my sd card to store my data from spotify (synchronized music mainly). I don't see the option on my apps in the parameter menu. My phone is a Huawei P10 Lit...
Community Legend
2506 Views
7 replies
0 likes
I am using the spotify app for android and cannt connect with my Rx a830. Everything was fine but today it don't work. What should I do?
I am using the spotify app for android and cannt connect with my Rx a830. Everything was fine but today it don't work. What should I do?
Casual Listener
1030 Views
4 replies
0 likes
My wife and I are both Spotify Premium users. We have been using Spotify successfully for over two years. However, over the last three months we have been experiencing regular crashes when using Spotify. Here is our usage pattern:We both have most of...
My wife and I are both Spotify Premium users. We have been using Spotify successfully for over two years. However, over the last three months we have been experiencing regular crashes whe...
Community Legend
1208 Views
4 replies
0 likes
Hello, When I download a full album on Spotify (to play in offline mode) I just can play this album in alphabetic order Creating a playlist just for the album is thr only solution?Best Regards
Hello, When I download a full album on Spotify (to play in offline mode) I just can play this album in alphabetic order 😕 Creating a playlist just for the album is thr only solution? Be...
Casual Listener
899 Views
4 replies
0 likes
I've seen screenshots and videos of people that when they play (i think in iphone) the new migo's album Culture II or the playlist Rap Caviar it appears a video with the song, but it doesn't appears to me. that's what i mean https://www.instagram.com...
I've seen screenshots and videos of people that when they play (i think in iphone) the new migo's album Culture II or the playlist Rap Caviar it appears a video with the song, but it doesn't appears ...
Community Legend
1699 Views
4 replies
0 likes
What is the tiny bar beneath the cover on the song ?
What is the tiny bar beneath the cover on the song ?
Community Legend
457 Views
1 replies
0 likes
I'm having some major problems using Spotify on my Samsung S8+. The problem is that every now and then Spotify stops playing and will not respond to anything. Sometimes it will play nonstop for 10 minutes and sometimes all day. It doesn't help to for...
I'm having some major problems using Spotify on my Samsung S8+. The problem is that every now and then Spotify stops playing and will not respond to anything. Sometimes it will play nonstop fo...
Community Legend
681 Views
1 replies
0 likes
Help! Lately i've been having this problem on my SAMSUNG GALAXY NOTE 8, does anyone know how to solve this problem?
Help! Lately i've been having this problem on my SAMSUNG GALAXY NOTE 8, does anyone know how to solve this problem?
Community Legend
702 Views
1 replies
0 likes
Over the last few weeks my spotify has developed a seriously annoying issue, it pauses after EVERY single song, doesn't matter if I am on Wi-Fi or using data, whether the playlist is downloaded or not, it's very frustrating, I don' have power save sw...
Over the last few weeks my spotify has developed a seriously annoying issue, it pauses after EVERY single song, doesn't matter if I am on Wi-Fi or using data, whether the playlist is downloaded or no...
Community Legend
979 Views
1 replies
0 likes
Nevermind. Newest update fixed all three of my issues
Nevermind. Newest update fixed all three of my issues
507 Views
0 replies
0 likes
Is there a specific reason why I can call out to my google assistant to play a public playlist but when I ask it to play a personal playlist, it won't call it up? I've even tried creating a shotcut in the google assistant, this was I could type out t...
Is there a specific reason why I can call out to my google assistant to play a public playlist but when I ask it to play a personal playlist, it won't call it up? I've even tried creating a shotcut i...
813 Views
0 replies
0 likes
Hello I use the Spotify app with my Google Pixel 2 phone. Until today, normally I would log into the Spotify app and as an example. start to play an album or playlist, let's say as an example, "The Beatles Greatest Hits" which I downloaded previously...
Hello I use the Spotify app with my Google Pixel 2 phone. Until today, normally I would log into the Spotify app and as an example. start to play an album or playlist, let's say ...
Newbie
2218 Views
1 replies
1 likes
For a couple of months now, Spotify randomly stops playing a song, sometimes even if the phone is left alone in a room with the display switched off. I have yet to figure out a pattern why and when it happens, sometimes it plays for hours without pau...
For a couple of months now, Spotify randomly stops playing a song, sometimes even if the phone is left alone in a room with the display switched off. I have yet to figure out a pattern why and when i...
Casual Listener
12481 Views
11 replies
2 likes
