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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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[Android] Cannot Delete Greyed Out Songs

I have some songs on my playlist that are greyed out/unplayable that I cannot delete.When I go to the desktop app the songs are not in that playlist. How the "eff" do I get rid of them?#frustratedwithspotify

Regular

I have some songs on my playlist that are greyed out/unplayable that I cannot delete. When I go to the desktop app the songs are not in that playlist.  How the "eff" do I get rid of them? #fru...

TAЯAS

Casual Listener

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Why is this happening?

This has been happening for a while with the absent pictures but I just now realized I should ask for some advice.

Newbie

This has been happening for a while with the absent pictures but I just now realized I should ask for some advice. 

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[Android] GUI-Bug when adding a podcast to mixtape playlist

When you add a podcast to the planlose while a mixtape radio is playing, it is possible to push the button to show the next oncoming songs. However the tracks/podcasts are not displayed. Instead, the list is faded in and faded out instantaneously. Af...

Newbie

When you add a podcast to the planlose while a mixtape radio is playing, it is possible to push the button to show the next oncoming songs. However the tracks/podcasts are not displayed. Instead, the...

316 Views

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no radio option on android mobile

a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this or how to fix?? Others have reported still having a...

Casual Listener

a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this ...

marcdiesel982

Casual Listener

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Local Files Playlist saying downloaded but nothing is

Hi all. I have a few playlists with all of my Peter Gabriel music on it, and I want to download them onto my phone. When I try to, though, the download bar thing happens for a brief second and then just says downloaded, with nothing actually having b...

Newbie

Hi all.  I have a few playlists with all of my Peter Gabriel music on it, and I want to download them onto my phone.  When I try to, though, the download bar thing happens for a brief secon...

197 Views

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Solved!! available devices i can connect to.

im subscribed to premium and previously i was able to connect to my av reciever i had been listening to music (on my andriod) then i logged in my other phone (andriod too) and connected with that one now i cant see it on my main phone at all anymore....

Casual Listener

im subscribed to premium and previously i was able to connect to my av reciever i had been listening to music (on my andriod) then i logged in my other phone (andriod too) and connected with that one...

Joe

Community Legend

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Sound Crackling/ Popping/ Stuttering. Galaxy Note 5.

Hello. I've been a Spotify Premium user for years. Recently I've had and issue that seems to have happened to many. Only on Spotify, the sound crackles, pops, and stutters. YouTube, Facebook Audio, and everything else is fine. I've read many of the f...

Newbie

Hello. I've been a Spotify Premium user for years. Recently I've had and issue that seems to have happened to many. Only on Spotify, the sound crackles, pops, and stutters. YouTube, Facebook Audio, a...

320 Views

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my spotify premium won't work

is there any filipino spotify users here. hindi po kasi gumagana yung spotify premium ko nilipat ko lang sa new phone ko yung sim ko then dinownload ko yung spotify sa new phone pag bukas ko ng account ko hindi na nka premium. pls help po kung pano b...

Newbie

is there any filipino spotify users here. hindi po kasi gumagana yung spotify premium ko nilipat ko lang sa new phone ko yung sim ko then dinownload ko yung spotify sa new phone pag bukas ko ng accou...

260 Views

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Cancelling playlist Downloads

So one night I decided to download all my playlists but without realising, some have thousands of songs. Next minute I've gone through 7GB so far and there is still roughly 2500 songs left to download. Clearly I've made a mistake and now it seems the...

Newbie

So one night I decided to download all my playlists but without realising, some have thousands of songs. Next minute I've gone through 7GB so far and there is still roughly 2500 songs left to downloa...

user-removed

Not applicable

398 Views

1 replies

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Songs playing is lagging with locked screen and wi fi

Hey guys, I have a problem with playing songs with locked screen and wi fi on.Songs after few seconds starts interrupting every 3-4 seconds but only if the screen is locked (With 3-4g playing is ok) . If I use the phone while I'm listening Spotify th...

Newbie

Hey guys,  I have a problem with playing songs with locked screen and wi fi on. Songs after few seconds starts interrupting every 3-4 seconds but only if the screen is locked (With 3-4g playin...

305 Views

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Extreme data usage

My Spotify app used about 15 gb of data yesterday (all I had I left this month). I did not stream music nor had I the download om mobile network option turned on. I admit I have not read all the terms of agreement, but is this something Spotify are a...

Newbie

My Spotify app used about 15 gb of data yesterday (all I had I left this month). I did not stream music nor had I the download om mobile network option turned on. I admit I have not read all the term...

TAЯAS

Casual Listener

554 Views

1 replies

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Screen gets weird

This keeps happening to me and i always have to restart the app. It's annoying if im driving.

Newbie

This keeps happening to me and i always have to restart the app. It's annoying if im driving. 

249 Views

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Choppy song quality

Hey guys, Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full internet connection. The device I am using is new. Also casting t...

Newbie

Hey guys,   Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full inter...

831 Views

0 replies

1 likes

faulty
Glitch
poor quality
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Can we listen to our local stocked music on Spotify ?

I would like to listen to my Spotify and my local music ( musics unvaible in Spotify ) in the same playlist.I know it's possible on PC, Spotify can access to our local music but it's seems harder one smartphones. Thanks for your help, and I hope I wr...

Newbie

I would like to listen to my Spotify and my local music ( musics unvaible in Spotify ) in the same playlist. I know it's possible on PC, Spotify can access to our local music but it's seems harder o...

Joe

Community Legend

411 Views

1 replies

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Where do downloaded playlist files go

Hi,Apologies if this is a bit dim. New to Spotify and have downloaded a playlist in order to listen to it without Internet connection. It's just over 100 songs and was expecting it to take a little while and quite a bit of memory. However it download...

Casual Listener

Hi, Apologies if this is a bit dim. New to Spotify and have downloaded a playlist in order to listen to it without Internet connection. It's just over 100 songs and was expecting it to take a little...

434 Views

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One Plus 3 volume control

Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?

Newbie

Hi!   It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that? 

Wesleyspotify

Newbie

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1 replies

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Solved!! First start menu

Today when I signed up and start androidApp first time. The App suggest me "What music are you into. Select as many as you like". And I selected about 50-100 my favorites at the time on one screen, and at the time app reccomended me another artists. ...

Casual Listener

  Today when I signed up and start androidApp first time. The App suggest me "What music are you into. Select as many as you like". And I selected about 50-100 my favorites at the tim...

FamousNATE187

Gig Goer

898 Views

4 replies

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No volume when I connect spotify to my Rav4

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my 2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking down, etc. but there is no sound. The bluetooth in the v...

Visitor

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my  2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking...

597 Views

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