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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386975 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8033 Views

0 replies

7 likes

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Offline songs does not work anymore

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

Mattone99

Regular

595 Views

2 replies

0 likes

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Prompted to "add payment method"

The spotify app on my Samsung Galaxy S5 is prompting me to add a payment method to my account. The words on screen read: "You've downloaded 24 albums and playlists, Did you know thats a premium feature? Update your payment method asap to keep your mu...

Casual Listener

The spotify app on my Samsung Galaxy S5 is prompting me to add a payment method to my account. The words on screen read: "You've downloaded 24 albums and playlists, Did you know thats a premium featu...

edotpan

Casual Listener

2206 Views

6 replies

0 likes

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  • 6 replies
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Solved!! continuous music to sleep to

Hi I am new to spotify and want to use to play continuous music/sounds to use with headphones to sleep to. I need something that does not have sudden changes breaks etc so it does not wake me.Any help much apprieciated. Gill Wps I have signed up to p...

Casual Listener

Hi   I am new to spotify and want to use to play continuous music/sounds to use with headphones to sleep to.  I need something that does not have sudden changes breaks etc so it does not ...

GillyW

Casual Listener

1229 Views

4 replies

0 likes

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Solved!! spotify or android? Unable to move the spotify app to the SD card.

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with spotify. Now I am reconsidering my spotify premium...

Casual Listener

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with...

saratellier

Newbie

20107 Views

29 replies

2 likes

  • 20107 Views
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  • 2 likes

App não aparece na tela de bloqueio

Não consigo mais passar músicas e outras funções com a tela bloqueada, não aparece nem o ícone no canto esquerdo superior enquanto o Spotify está aberto com a tela desbloqueada também... Gostaria das funções de volta.

Newbie

Não consigo mais passar músicas e outras funções com a tela bloqueada, não aparece nem o ícone no canto esquerdo superior enquanto o Spotify está aberto com a tela desbloqueada também... Gostaria das...

LucasMedeiros

Newbie

6292 Views

2 replies

6 likes

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Solved!! Remove multiple songs

So I currently have a playlist with like 900 songs and I really want to delete like 400-500 of them because I simply don't listen to them anymore. Is there an easy way to remove the songs? Or something like a haven't listened to this song for X amoun...

Newbie

So I currently have a playlist with like 900 songs and I really want to delete like 400-500 of them because I simply don't listen to them anymore.   Is there an easy way to remove the songs?&n...

Joe

Community Legend

12095 Views

1 replies

0 likes

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  • 1 replies
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Problema con reproduccion

Bueno lo que me pasa es que cuando pongo una cancion se escucha unos segundos y se cambia a otra y pasa lo mismo con la siguiente cancion con spotifi cerrado

Newbie

Bueno lo que me pasa es que cuando pongo una cancion se escucha unos segundos y se cambia a otra y pasa lo mismo con la siguiente cancion con spotifi cerrado

361 Views

0 replies

0 likes

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Android Auto no Album Art

Hi, since a few weeks I have the problem, that Spotify doesn't show the Album art anymore in Android Auto. Going to another tab in Android Auto and back to spotify fixes it. Could you please fix this Problem?

Regular

Hi,   since a few weeks I have the problem, that Spotify doesn't show the Album art anymore in Android Auto. Going to another tab in Android Auto and back to spotify fixes it.   Could y...

1390 Views

0 replies

0 likes

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Spotify not opening on wileyfox swift

Hey guys, I have a wileyfox swift (the original one), and all of a sudden spotify won't open. It used to be absolutely fine, but now as soon as I click it it quits itself, as it would do if it were being updated. Wileyfox runs a custom version of and...

Newbie

Hey guys, I have a wileyfox swift (the original one), and all of a sudden spotify won't open. It used to be absolutely fine, but now as soon as I click it it quits itself, as it would do if it were b...

ReGr

Casual Listener

1089 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify Crash Cyanogen OS 13.1.5 (Android 6.0.1)

Everytime I am using the Spotify App, I don´t know why it crashs and stop to play music. But this isn´t the worst. I have to remove the battery because I cant restart or turn off the phone normally. Even Google Play Music get frozen when it happens. ...

Casual Listener

Everytime I am using the Spotify App, I don´t know why it crashs and stop to play music. But this isn´t the worst. I have to remove the battery because I cant restart or turn off the phone normally. ...

ReGr

Casual Listener

3918 Views

5 replies

0 likes

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  • 5 replies
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Samsung Gear Fit 2 Pro Premium Features for Android

Hello, when are the premium features available for Android Smartphones for the spotify App on Samsung Gear Fit 2 Pro?I really want to use spotify offline on this smart watch as a standalone device together with my bluetooth ear plugs, for sports.If t...

Casual Listener

Hello,   when are the premium features available for Android Smartphones for the spotify App on Samsung Gear Fit 2 Pro? I really want to use spotify offline on this smart watch as a standalon...

Mäh85

Casual Listener

913 Views

2 replies

1 likes

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  • 2 replies
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No puedo descargar musica

Tengo el problema de que cuando intento descargar mi musica para escucharla en modo offline la descarga inicia pero solo descarga entre 7 y 13 canciones, despues aparce el mensaje de que mi memoria esta llena, pero he verificado y las dos (memoria in...

Casual Listener

Tengo el problema de que cuando intento descargar mi musica para escucharla en modo offline la descarga inicia pero solo descarga entre 7 y 13 canciones, despues aparce el mensaje de que mi memoria e...

esteban987

Newbie

18408 Views

6 replies

4 likes

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  • 6 replies
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Playlists freeze in Spotify app but not in Google Home app

Hi, I've noticed recently that if I listen to Spotify off my Samsung S7 and stream to my CCA, if I add a song to a playlist the app crashes or the google home app seems to over power the Spoitfy app. Example is listening to a playlist, add a new song...

Casual Listener

Hi, I've noticed recently that if I listen to Spotify off my Samsung S7 and stream to my CCA, if I add a song to a playlist the app crashes or the google home app seems to over power the Spoitfy app....

451 Views

0 replies

0 likes

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Solved!! Incorrect playlist

I want to get Jeanie Bryson - Some Cats Know album in my Premium Andriod phone.If I open Chrome browser in my Android TABLET, no Spotify app on that device, I find a page showing 14 songs by Jeanie Bryson on her "Songs of Peggy Lee" album with "Play ...

Regular

I want to get Jeanie Bryson - Some Cats Know album in my Premium Andriod phone. If I open Chrome browser in my Android TABLET, no Spotify app on that device, I find a page showing 14 songs by Jean...

Joe

Community Legend

745 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify not downloading

Solved! See solution below: Today, for no apparent reason Spotify decided to stop downloading songs. It says it is downloading but stays at 0% completed. I've cleared the cache, reinstalled the app and I have 18GB of room so I can't see why it's not ...

Casual Listener

Solved! See solution below:   Today, for no apparent reason Spotify decided to stop downloading songs. It says it is downloading but stays at 0% completed. I've cleared the cache, reinstalled ...

Robertjltaylor

Casual Listener

20877 Views

1 replies

0 likes

downloading
Google Pixel
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Sudden spike of Data usage in one day (~6Gb)

Hi community, I've been activiely using spotify almost every day, with extreme stream quality set. i rarely download albums and i always make sure it never downloads on mobile data. Each month i use around 5-6gbs of data from streaming. yesterday spo...

Newbie

Hi community,   I've been activiely using spotify almost every day, with extreme stream quality set. i rarely download albums and i always make sure it never downloads on mobile data. Each mon...

886 Views

0 replies

2 likes

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Superuser Contribution Problems in the audio with any song. Crunching and distortion at any volume level

Hi guys. I have problems with the audio of the songs I listen to. Since the last update 8.4.18.743 armV7, every time I play a song after a few seconds at any sound level, there will be noises such as crunches and distortion in the audio. My headphone...

Casual Listener

Hi guys. I have problems with the audio of the songs I listen to. Since the last update 8.4.18.743 armV7, every time I play a song after a few seconds at any sound level, there will be noises such as...

Mirc

Casual Listener

5852 Views

8 replies

3 likes

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Spotify is completely killing my battery

I've been a Spotify subscriber for a few weeks and got the app for my phone. Ever since, my battery performance is horrible and I can no longer make it through the day without charging. When I look at the stats, Spotify is consuming far more battery ...

Newbie

I've been a Spotify subscriber for a few weeks and got the app for my phone. Ever since, my battery performance is horrible and I can no longer make it through the day without charging. When I look a...

8Soks

Newbie

964 Views

1 replies

0 likes

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  • 1 replies
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Music starts, briefly stops, then plays again

At the start of every song when I skip track, the song will play for half a second, stop for a second then continue playing as normal, I can deal with this but it is extremely irritating.

Newbie

At the start of every song when I skip track, the song will play for half a second, stop for a second then continue playing as normal, I can deal with this but it is extremely irritating.

madatyou

Casual Listener

1034 Views

3 replies

0 likes

  • 1034 Views
  • 3 replies
  • 0 likes