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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110584 Views

26 replies

3 likes

  • 110584 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222630 Views

141 replies

11 likes

Android
autoplay
bluetooth
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  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579438 Views

79 replies

3 likes

  • 579438 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477250 Views

577 replies

40 likes

Account
Free
  • 477250 Views
  • 577 replies
  • 40 likes

Radio is missing from Android app

Hello all, Can anyone help me find the radio stations section in the Android app? It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio tab at the bottom, next to playlists, search, home etc.. but there is n...

Casual Listener

Hello all,    Can anyone help me find the radio stations section in the Android app?  It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio...

Cutiebiz

Newbie

5023 Views

3 replies

1 likes

  • 5023 Views
  • 3 replies
  • 1 likes

Music Videos on android

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to some songs but when i open the same play list and s...

Casual Listener

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to ...

819 Views

0 replies

0 likes

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  • 0 replies
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It doesent plays songs

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?.Ingen skillnad i installningarna heller.

Casual Listener

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?. Ingen skillnad i installningarna heller.

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
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How do I remove downloaded music?

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximum number of downloads, and I need to remove some to...

Newbie

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximu...

latrelljennings

Regular

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
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Doesn't download playlists in Android

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both have enough storage, tried with different playlists...

Regular

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both ...

488 Views

0 replies

0 likes

Android fix it
Download bug
Download Playlists
Downloading playlist
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Albums or songs don't work

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.Device: Redmi Note 3

Casual Listener

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi No...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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Spotify claims I'm offline when on WiFi, works fine on 4G

Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) w...

Newbie

Hi! I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the ...

1043 Views

0 replies

12 likes

  • 1043 Views
  • 0 replies
  • 12 likes

Spotify opens and starts playing after phone call

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background necessarily. It's very disruptive and actually startles...

Newbie

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background nece...

BMM194

Newbie

29537 Views

11 replies

27 likes

  • 29537 Views
  • 11 replies
  • 27 likes

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

Newbie

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection.   Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
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Ads for new releases covering app

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it or to dismiss it. I'm a premium user since many year...

Regular

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it o...

ancient_void

Newbie

955 Views

3 replies

2 likes

  • 955 Views
  • 3 replies
  • 2 likes

Spotify controls unresponsive on Galaxy S8 lockscreen and smartwatch

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwatch controls will function but only for a few hours...

Newbie

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwa...

naheedsaddique

Music Fan

1644 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Samsung Gear S3

Doesn't work, won't let me login. Say's an error occured - no more info. Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or skip.

Newbie

Doesn't work, won't let me login. Say's an error occured - no more info.   Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or sk...

naheedsaddique

Music Fan

538 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify doesn't seem to be working right now

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though if you click the play button on the phone, but you...

Regular

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though...

naheedsaddique

Music Fan

103528 Views

51 replies

3 likes

  • 103528 Views
  • 51 replies
  • 3 likes

Downloads musicas e playlists

Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line.Alguem saberia como resolver?P.S.: Meu memory card esta perfeito.

Newbie

Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line. Alguem saberia como resolver? P.S.: Meu ...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Spotify Shuffle Issues

Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.

Newbie

Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.

jeffhpc1

Gig Goer

767 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Play queue issues

Is the play queue really working correct on Android and Spotify connect? Removing songs seems to mess upp the order...

Newbie

Is the play queue really working correct on Android and Spotify connect?   Removing songs seems to mess upp the order...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
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Larger album art on Android/Homescreen

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode) My question is : why is this not possible with all tunes and playlists? It's awesome, please make t...

Regular

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode)   My question is : why is this not possib...

-dotdotdot

Newbie

2983 Views

1 replies

1 likes

  • 2983 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song ends but wont skip to next

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. .

Casual Listener

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. . 

GivetoCaesar

Casual Listener

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
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Offline songs does not work

For the last few weeks I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days...

Regular

For the last few weeks I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Sa...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
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Song automaticly next but its have not done yet

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

Newbie

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes