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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209761 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209761 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559395 Views

78 replies

3 likes

  • 559395 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462164 Views

575 replies

39 likes

Account
Free
  • 462164 Views
  • 575 replies
  • 39 likes

My songs in "songs" bank went missing

I did not change any set up. But then, suddenly the songs that I put into the "songs" bank went missing... restarting didn't fix the problem. Can someone please restore back my music...

Casual Listener

I did not change any set up. But then, suddenly the songs that I put into the "songs" bank went missing... restarting didn't fix the problem. Can someone please restore back my music... 

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Alexa Echo not listed in connected devices

Hi there, i searched for this but didnt find anything. i updated my spotify app in december 17, and since then my alexa doesnt appear in connected devices. i resetted my alexy, uninstalled spotify app. nothing worked.Anyone with same problems and got...

Newbie

Hi there,   i searched for this but didnt find anything. i updated my spotify app in december 17, and since then my alexa doesnt appear in connected devices. i resetted my alexy, uninstalled s...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Spotify Connect no longer reliably finding devices

I am running Spotify on a Galaxy S6. The app is version 8.4.3.479 armv7. I'm paying for Spotify Premium. At home I gave two Google Home devices and one Googlecast Audio. Until about two months ago Spotify (on the S6) was fairly reliable in always sho...

Casual Listener

I am running Spotify on a Galaxy S6. The app is version 8.4.3.479 armv7. I'm paying for Spotify Premium.    At home I gave two Google Home devices and one Googlecast Audio. Until about tw...

Danno81

Regular

1832 Views

4 replies

3 likes

  • 1832 Views
  • 4 replies
  • 3 likes

Solved!! Cannot connect to (speaker) device

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'need Premium' on the screen. I have checked status of...

Casual Listener

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'ne...

seebee

Casual Listener

1559 Views

2 replies

1 likes

  • 1559 Views
  • 2 replies
  • 1 likes

Superuser Contribution Download Error reached maximum number of downloads

I have just received this message - Download Error You've reached the maximum number of downloads. Then goes on to download more please remove some existing downloads. I've done that but still get the error message? Tried restarting phone but that di...

Newbie

I have just received this message - Download Error You've reached the maximum number of downloads. Then goes on to download more please remove some existing downloads.   I've done that but sti...

Killerques

Visitor

1204 Views

2 replies

0 likes

  • 1204 Views
  • 2 replies
  • 0 likes

Album Art wont show at all when i play songs

album art appears on browse and search but once i play them, the photos seem to disappear and it's very annoying. Already reinstalled, reboot, cleared cache, and everything. Once they become part of "recently played", album art disappears and doesnt ...

Casual Listener

album art appears on browse and search but once i play them, the photos seem to disappear and it's very annoying. Already reinstalled, reboot, cleared cache, and everything.   Once they become...

OTofficial

Casual Listener

798 Views

5 replies

0 likes

  • 798 Views
  • 5 replies
  • 0 likes

Skipping songs/not playing?

On both my PC (Windows 10 with everything up-to-date) and on my android phone I've been having a LOT of issues. With my phone, songs will skip, pause or switch to weird songs that aren't even on my playlists (weird instrumentals by Zae Day?). On my P...

Casual Listener

On both my PC (Windows 10 with everything up-to-date) and on my android phone I've been having a LOT of issues.   With my phone, songs will skip, pause or switch to weird songs that aren't eve...

Sennahoj

Newbie

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

No me aparece ninguna opción de Ecualizador

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la busque por otros lados pero no sale y me hace falt...

Newbie

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la...

Oso5

Newbie

76175 Views

6 replies

10 likes

  • 76175 Views
  • 6 replies
  • 10 likes

can't get spotify to go online

galaxy s7. Just installed spotify. When I try to search for a song, it says that I am offline and need to go online before I can search. How to I get spotify to go online?

Casual Listener

galaxy s7.  Just installed spotify.  When I try to search for a song, it says that I am offline and need to go online before I can search.  How to I get spotify to go online?

asinarrgh

Casual Listener

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
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Superuser Contribution mess of screens

every time I switch from one screen to another the Spotify bug.reopen the application resolves.My phone is Moto G5s Plus.I removed the Android navigation bar.Plix fix the bug.

Newbie

every time I switch from one screen to another the Spotify bug. reopen the application resolves. My phone is Moto G5s Plus. I removed the Android navigation bar. Plix fix the bug.

Melody

Spotify

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline -

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do I login if it keeps telling me I'm offline

Newbie

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do  I login if it ...

Melody

Spotify

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck

Plies help me, because my music always stuck.

Newbie

Plies help me, because my music always stuck.

Melody

Spotify

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeping pausing

Can any one help me please? I listen to Spotify on my Sony experia xz an don't recently it has started to passing when I'm on my own it's so annoying I get right into a song then I lose it. I have looked in my settings and can find anything to help s...

Visitor

Can any one help me please? I listen to Spotify on my Sony experia xz an don't recently it has started to passing when I'm on my own it's so annoying I get right into a song then I lose it. I have lo...

Melody

Spotify

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music randomly stops playing

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstalled and reinstalled the app and it continues. On Cox...

Casual Listener

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstall...

Melody

Spotify

894 Views

1 replies

1 likes

  • 894 Views
  • 1 replies
  • 1 likes

spotify explicits

I would like to listen to songs that have explicits but are radio edited so that they are not explicits and have the swears taken out so that i can listen to them

Newbie

I would like to listen to songs that have explicits but are radio edited so that they are not explicits and have the swears taken out so that i can listen to them

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Solved!! Full screen album artwork playback.

Last week after updating I was able to play tracks displaying just the album art. One tap gave me minimal controls.It was the perfect interface.It's now gone.Why?

Newbie

Last week after updating I was able to play tracks displaying just the album art. One tap gave me minimal controls. It was the perfect interface. It's now gone. Why?

Questicus

Newbie

130888 Views

4 replies

16 likes

  • 130888 Views
  • 4 replies
  • 16 likes

Solved!! I can't watch music videos

I just see the image of the video and share but i can't see. When i press to see doest do anything.

Regular

I just see the image of the video and share but i can't see. When i press to see doest do anything. 

Nico

Community Legend

44102 Views

10 replies

0 likes

  • 44102 Views
  • 10 replies
  • 0 likes

OK Google in ad launches Google Assistant on Android Auto

The other night there was an ad for Google on Spotify and the phrase 'OK Google' was said a couple of times. Both times it launched the Google Assistant on Android Auto. I thought it was both funny and annoying.

Newbie

The other night there was an ad for Google on Spotify and the phrase 'OK Google' was said a couple of times. Both times it launched the Google Assistant on Android Auto.   I thought it was bot...

Joe

Community Legend

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes