Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
209779 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559451 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462183 Views
575 replies
39 likes
Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) w...
Hi! I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the ...
1032 Views
0 replies
12 likes
I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background necessarily. It's very disruptive and actually startles...
I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background nece...
Newbie
29469 Views
11 replies
27 likes
Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!
Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!
466 Views
0 replies
0 likes
So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it or to dismiss it. I'm a premium user since many year...
So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it o...
Newbie
944 Views
3 replies
2 likes
Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwatch controls will function but only for a few hours...
Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwa...
Music Fan
1629 Views
3 replies
3 likes
Doesn't work, won't let me login. Say's an error occured - no more info. Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or skip.
Doesn't work, won't let me login. Say's an error occured - no more info. Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or sk...
Music Fan
530 Views
1 replies
0 likes
Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though if you click the play button on the phone, but you...
Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though...
Music Fan
103253 Views
51 replies
3 likes
Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line.Alguem saberia como resolver?P.S.: Meu memory card esta perfeito.
Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line. Alguem saberia como resolver? P.S.: Meu ...
464 Views
0 replies
0 likes
Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.
Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.
Gig Goer
754 Views
2 replies
1 likes
Is the play queue really working correct on Android and Spotify connect? Removing songs seems to mess upp the order...
Is the play queue really working correct on Android and Spotify connect? Removing songs seems to mess upp the order...
445 Views
0 replies
0 likes
Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode) My question is : why is this not possible with all tunes and playlists? It's awesome, please make t...
Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode) My question is : why is this not possib...
Newbie
2935 Views
1 replies
1 likes
I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. .
I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. .
Casual Listener
649 Views
2 replies
0 likes
For the last few weeks I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days...
For the last few weeks I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Sa...
463 Views
0 replies
0 likes
why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song
why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song
351 Views
0 replies
0 likes
¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?
¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?
Casual Listener
972 Views
2 replies
0 likes
It gets to automatic/normalafter updates and was set for extreme in both stream/download instances.
It gets to automatic/normalafter updates and was set for extreme in both stream/download instances.
506 Views
0 replies
0 likes
Two weeks ago, I posted that exact same problem that many users encountered (see below). Then it was solved by Spotify. And today I have the same problem occuring again... Someone else experiencing that ? My Chromecast does not appear in the list of ...
Two weeks ago, I posted that exact same problem that many users encountered (see below). Then it was solved by Spotify. And today I have the same problem occuring again... Someone else ex...
Casual Listener
4437 Views
21 replies
5 likes
This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread because I'm hoping someone sees it (they may be ign...
This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread ...
Casual Listener
13761 Views
14 replies
11 likes
I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song and redownload it and the problem is solved -for a ...
I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song ...
573 Views
0 replies
0 likes
My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7). Other devices are listed (such as my PC). I can cast from all other apps (such as Netflix) from that same phone. I restarted everything...
My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7). Other devices are listed (such as my PC). I can cast from all other apps...
Casual Listener
40282 Views
168 replies
30 likes
