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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201639 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201639 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545914 Views

78 replies

3 likes

  • 545914 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453665 Views

571 replies

38 likes

Account
Free
  • 453665 Views
  • 571 replies
  • 38 likes

Doesn't download playlists in Android

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both have enough storage, tried with different playlists...

Regular

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both ...

468 Views

0 replies

0 likes

Android fix it
Download bug
Download Playlists
Downloading playlist
  • 468 Views
  • 0 replies
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Albums or songs don't work

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.Device: Redmi Note 3

Casual Listener

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi No...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Spotify claims I'm offline when on WiFi, works fine on 4G

Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) w...

Newbie

Hi! I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the ...

1012 Views

0 replies

12 likes

  • 1012 Views
  • 0 replies
  • 12 likes

Spotify opens and starts playing after phone call

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background necessarily. It's very disruptive and actually startles...

Newbie

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background nece...

BMM194

Newbie

29380 Views

11 replies

27 likes

  • 29380 Views
  • 11 replies
  • 27 likes

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

Newbie

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection.   Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Ads for new releases covering app

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it or to dismiss it. I'm a premium user since many year...

Regular

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it o...

ancient_void

Newbie

920 Views

3 replies

2 likes

  • 920 Views
  • 3 replies
  • 2 likes

Spotify controls unresponsive on Galaxy S8 lockscreen and smartwatch

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwatch controls will function but only for a few hours...

Newbie

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwa...

naheedsaddique

Music Fan

1602 Views

3 replies

3 likes

  • 1602 Views
  • 3 replies
  • 3 likes

Samsung Gear S3

Doesn't work, won't let me login. Say's an error occured - no more info. Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or skip.

Newbie

Doesn't work, won't let me login. Say's an error occured - no more info.   Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or sk...

naheedsaddique

Music Fan

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't seem to be working right now

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though if you click the play button on the phone, but you...

Regular

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though...

naheedsaddique

Music Fan

102733 Views

51 replies

3 likes

  • 102733 Views
  • 51 replies
  • 3 likes

Downloads musicas e playlists

Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line.Alguem saberia como resolver?P.S.: Meu memory card esta perfeito.

Newbie

Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line. Alguem saberia como resolver? P.S.: Meu ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify Shuffle Issues

Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.

Newbie

Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.

jeffhpc1

Gig Goer

715 Views

2 replies

1 likes

  • 715 Views
  • 2 replies
  • 1 likes

Play queue issues

Is the play queue really working correct on Android and Spotify connect? Removing songs seems to mess upp the order...

Newbie

Is the play queue really working correct on Android and Spotify connect?   Removing songs seems to mess upp the order...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Larger album art on Android/Homescreen

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode) My question is : why is this not possible with all tunes and playlists? It's awesome, please make t...

Regular

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode)   My question is : why is this not possib...

-dotdotdot

Newbie

2887 Views

1 replies

1 likes

  • 2887 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song ends but wont skip to next

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. .

Casual Listener

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. . 

GivetoCaesar

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Offline songs does not work

For the last few weeks I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days...

Regular

For the last few weeks I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Sa...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Song automaticly next but its have not done yet

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

Newbie

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Almacenamiento insuficiente en SD

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

Casual Listener

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

federicorosso

Casual Listener

957 Views

2 replies

0 likes

  • 957 Views
  • 2 replies
  • 0 likes

Again (?) no chromecast device listed on Android app

Two weeks ago, I posted that exact same problem that many users encountered (see below). Then it was solved by Spotify. And today I have the same problem occuring again... Someone else experiencing that ? My Chromecast does not appear in the list of ...

Casual Listener

Two weeks ago, I posted that exact same problem that many users encountered (see below).  Then it was solved by Spotify.  And today I have the same problem occuring again... Someone else ex...

heusw

Casual Listener

4300 Views

21 replies

5 likes

  • 4300 Views
  • 21 replies
  • 5 likes

Spotify doesn't recognize any devices

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread because I'm hoping someone sees it (they may be ign...

Regular

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread ...

BichoDoido

Casual Listener

13615 Views

14 replies

11 likes

  • 13615 Views
  • 14 replies
  • 11 likes