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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374890 Views

541 replies

34 likes

Account
Free
  • 374890 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
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  • 7 likes

Superuser Contribution Forgot username and email adress

Hello everyone, I have a problem about my spotify account. I bought a premium account with a new email adress two months ago approximately. 3 days ago, I changed my phone that was used with spotify. Now, I cant remember my email address and my userna...

Visitor

Hello everyone,   I have a problem about my spotify account. I bought a premium account with a new email adress two months ago approximately. 3 days ago, I changed my phone that was used with ...

user-removed

Not applicable

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Superuser Contribution Security issue [?]

Something strange just happened, I was listening my music then suddenly Spotify started to reproduce a playlist that I've never seen before (including such a bad music). I changed my password and everything is now ok, but I can't understand what happ...

Newbie

Something strange just happened, I was listening my music then suddenly Spotify started to reproduce a playlist that I've never seen before (including such a bad music). I changed my password and eve...

Melody

Spotify

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Cannot Remove Offline Syncing

Spotify is taking up way too much space on my phone, it was at almost 8 GB before I deleted all data. That took care of the short term problem, the long term problem is that I cannot remove my phone from syncing. I have tried both on my phone and on ...

Casual Listener

Spotify is taking up way too much space on my phone, it was at almost 8 GB before I deleted all data.   That took care of the short term problem, the long term problem is that I cannot remove ...

mpphill2

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

App taking up an enormous amount of space on my internal storage..

Hello Spotify, At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). Using my phone's storage setting, i am able to "clear cache...

Visitor

Hello Spotify,  At this current moment, spotify is taking up 3.5GB of my internal storage with not a single song downloaded for offline (im listening so i do not want to reinstall right now). U...

phan_times

Community Legend

3196 Views

1 replies

0 likes

  • 3196 Views
  • 1 replies
  • 0 likes

Change Name

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

Newbie

Hello, I would like to change the name that appears below my playlist, how should I do? Thank you in advance for your return.

phan_times

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Save the F.U.C.K.ing songs to SD card

Who was the f.u.c.k.i.n.g idiot that removed this option?I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying!Fix it now developers!NOW!

Newbie

Who was the f.u.c.k.i.n.g idiot that removed this option? I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying! Fix it now developers! NOW!

alexmarrufo87

Casual Listener

1926 Views

9 replies

0 likes

  • 1926 Views
  • 9 replies
  • 0 likes

Data communication

Hi, I have problem with data communication. All information in screenshots

Newbie

Hi, I have problem with data communication. All information in screenshots

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Android App only Shows Black empty Start screen

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any ideas?

Casual Listener

After Starting the latest Update of Android App, only the Black Start screen is Shown and the App doesn't work. Even New Installation doesn't work. Any  ideas? 

phan_times

Community Legend

988 Views

1 replies

0 likes

  • 988 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all of my downloaded songs!

Uploaded my Spotify app yesterday and I lost all of the music I had. The app is still using the 4GB of storage so the music's still there. How can I get it back without downloading it again? I don't have a good internet connection right now, please h...

Newbie

Uploaded my Spotify app yesterday and I lost all of the music I had. The app is still using the 4GB of storage so the music's still there. How can I get it back without downloading it again? I don't ...

jellyonaplate

Casual Listener

895 Views

2 replies

3 likes

  • 895 Views
  • 2 replies
  • 3 likes

Solved!! No Bass / Bad equalizer when listening in car

So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hear all of the base and different subtle layers of th...

Casual Listener

So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hea...

tos82

Regular

34870 Views

7 replies

0 likes

bass
Car
Equalizer
quality
  • 34870 Views
  • 7 replies
  • 0 likes

SD Card Issues

This has been going on for a few days now. I got a message saying something about storage being inaccessible and suddenly all my songs were no longer downloaded to my SD card. I checked and saw that my phone had, for whatever reason, revoked SD card ...

Casual Listener

This has been going on for a few days now. I got a message saying something about storage being inaccessible and suddenly all my songs were no longer downloaded to my SD card. I checked and saw that ...

thatonenerd652

Casual Listener

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Why are things not easy to karioki from spotify, its easy enough to subvert with a mic.

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent there Tunewiki. This would result in me being able...

Newbie

Hi I just want to be able to use my Studio Irig Microphone To sing with Spotify and record video and sound on The EZ Voice app and be Live. Is your lyrics setting not good enough or something? Wasent...

699 Views

0 replies

0 likes

  • 699 Views
  • 0 replies
  • 0 likes

How can I check the number of how many songs there are in a playlist.

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

Casual Listener

I remember that there was an indicator on how many songs there were in a playlist. I wanted to keep track of number of songs in my playlist but that somehow magically disappeared. Why?

phan_times

Community Legend

130990 Views

2 replies

5 likes

  • 130990 Views
  • 2 replies
  • 5 likes

Storage

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

Newbie

I looked at my storage on my cellphone and I had 9,0 gb of cache with the Spotify application, but I have 0 downloaded songs, only saved songs. How is it possible ?

phan_times

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Spotify App Size

Hi guys, Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? Thanks,Jonny

Casual Listener

Hi guys,   Just updated the app to version 8.4.38.621 and it's using 2.4 GB of my phone's internal storage/memory, which seems excessive. Can anyone please confirm whether this is normal? &nb...

phan_times

Community Legend

4938 Views

1 replies

0 likes

  • 4938 Views
  • 1 replies
  • 0 likes

reinstating spotify after factory reset on android phone

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset?thanks

Newbie

hi, how do i reinstall spotify (premium) on android phone after doing a factory reset? thanks

phan_times

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Next button not working

Was working fine until the most recent update. Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phone and tried it in two cars and a set of headphones and next ...

Visitor

Was working fine until the most recent update.   Before when I was streaming from my phone on my vehicle I could hit next and it'll go to the next song. Not anymore. I tried restarting my phon...

untouchcd

Newbie

1619 Views

1 replies

0 likes

  • 1619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Avoiding Recommendations

Hi! I read that it won't play any recommendations when you're using a playlist > 12 songs.Is that still a thing? I'm still getting those, though...I don't mind being restricted to shuffle only. Is this some not-premium-issue? Appreciating any help

Newbie

Hi!    I read that it won't play any recommendations when you're using a playlist > 12 songs. Is that still a thing? I'm still getting those, though... I don't mind being restri...

junebug6

Newbie

617 Views

4 replies

0 likes

  • 617 Views
  • 4 replies
  • 0 likes

Falha ao Entrar

Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?

Newbie

Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?

user-removed

Not applicable

43640 Views

4 replies

8 likes

  • 43640 Views
  • 4 replies
  • 8 likes

Solved!! Airplay or DLNA push from android devices?

Hi Spotify and Community! I've been a longtime user of Spotify on the iPhone, but have just bought a Samsung Galaxy S3 with Android 4.0.4. The feature I currently miss the most, is the possibility of playing music on my mobile device and pushing the ...

Casual Listener

Hi Spotify and Community! 🙂   I've been a longtime user of Spotify on the iPhone, but have just bought a Samsung Galaxy S3 with Android 4.0.4. The feature I currently miss the most, is the po...

upside_down

Newbie

108795 Views

14 replies

76 likes

  • 108795 Views
  • 14 replies
  • 76 likes