Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7105 Views

0 replies

7 likes

  • 7105 Views
  • 0 replies
  • 7 likes

Play all songs by an artist

Hi, I am a premium userI would like to play all songs by an artist but I cant find any buttons of view all song on Android platform. May I know any possible way to do it as it is very painful to enter into each album and add each singles one by one i...

Newbie

Hi, I am a premium user I would like to play all songs by an artist but I cant find any buttons of view all song on Android platform. May I know any possible way to do it as it is very painful to en...

Joe

Community Legend

12979 Views

1 replies

12 likes

  • 12979 Views
  • 1 replies
  • 12 likes

Multiple Users on Single Device

I have a family plan which includes my wife, myself and my 2 young kids. How can I set up Spotify my phone so that I can play music from any of these accounts? Sharing playlists isn't a satisfactory solution because I don't want recommendations based...

Casual Listener

I have a family plan which includes my wife, myself and my 2 young kids. How can I set up Spotify my phone so that I can play music from any of these accounts? Sharing playlists isn't a satisfac...

madamiub

Casual Listener

16596 Views

2 replies

31 likes

  • 16596 Views
  • 2 replies
  • 31 likes

Storage

I've been a Premium user for several years but a bit amateur when it comes to tech issues. I have a Samsung Galaxy S6 and am running out of storage. Is there a cloud or app where my music can be stored to free up memory?

Newbie

I've been a Premium user for several years but a bit amateur when it comes to tech issues. I have a Samsung Galaxy S6 and am running out of storage. Is there a cloud or app where my music can be stor...

Joe

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

The music stops.

Recently I have had an issue with my music stopping for no reason. I will start playing a song and after a couple of minutes it will stop. The app doesn't close, the music just stops so I have to press play again. This happens every few minutes.

Regular

Recently I have had an issue with my music stopping for no reason.  I will start playing a song and after a couple of minutes it will stop.  The app doesn't close, the music just stops so I...

Joe

Community Legend

827 Views

10 replies

0 likes

  • 827 Views
  • 10 replies
  • 0 likes

Solved!! Limited Download

How is that possible that i pay every mounth but are limited for my songs download ?

Newbie

How is that possible that i pay every mounth but are limited for my songs download ? 

user-removed

Not applicable

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

[Eng/PL] issue with downloading songs on prepaid card / problem ze sciaganiem piosenek prepaid

Hi All,I have a strange issue. When I'm trying to download a song via mobile internet. When I'm using my standard card ( standards monthly subscription with T-Mobile) I am able to download songs on Spotify by using mobile internet. However when I swi...

Casual Listener

Hi All, I have a strange issue. When I'm trying to download a song via mobile internet. When I'm using my standard card ( standards monthly subscription with T-Mobile) I am able to download songs on...

lucas_sko

Casual Listener

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

App crashing since last update

Hey guys, ever since the latest update, Spotify randomly stops playing music. The app shows the song continuing playing, yet no sound is there to hear. When I then close the app using the "Latest apps" function, it only shows a black screen after reo...

Regular

Hey guys,   ever since the latest update, Spotify randomly stops playing music. The app shows the song continuing playing, yet no sound is there to hear. When I then close the app using the "L...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Behind the lyrics not working Android

Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics in the app options of my Asus zenfone 2 and I'm using latest app version but I can't s...

Newbie

Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics  in the app options of my Asus...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Solved!! Downloading playlists on card for car.

So i just bought a new screen that supports android, but i never have wifi in the car and would like to download them on my carstereo. Is there a way i can perhaps insert the card in my pc, download the tracks to the card, and thus have the offline p...

Casual Listener

So i just bought a new screen that supports android, but i never have wifi in the car and would like to download them on my carstereo. Is there a way i can perhaps insert the card in my pc, download ...

Joe

Community Legend

1411 Views

3 replies

0 likes

  • 1411 Views
  • 3 replies
  • 0 likes

Shuffle play...doesn't

I have Spotify free on Android. This problem started about 2 weeks ago. On one of my playlists, shuffle play (the only playback option in the free version) keeps starting with the first song I added to the list and goes basically in the order of the ...

Visitor

I have Spotify free on Android. This problem started about 2 weeks ago. On one of my playlists, shuffle play (the only playback option in the free version) keeps starting with the first song I added ...

user-removed

Not applicable

849 Views

3 replies

2 likes

  • 849 Views
  • 3 replies
  • 2 likes

Daily Mix not updating on Android

Hello, I'm having a problem with the Daily Mix on my Spotify app on Android. I was previously using the Spotify web player on my laptop and everything was working perfectly. I bought premium and started listening on my phone, but I noticed that the D...

Newbie

Hello, I'm having a problem with the Daily Mix on my Spotify app on Android. I was previously using the Spotify web player on my laptop and everything was working perfectly. I bought premium and star...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

I'm cancelling my Spotify Premium this month

I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the past. From their recent replies to suggestions in this...

Roadie

I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the pas...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Samsung Gear Support

I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, reinstalled on watch didnt work .. I have an IPhone 6...

Newbie

I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, re...

222 Views

0 replies

0 likes

  • 222 Views
  • 0 replies
  • 0 likes

Local file downloads to mobile no cover art

I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone to the same network and downloaded them.My problem ...

Casual Listener

I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone ...

Joe

Community Legend

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

No puedo descargar musica

Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de eso no la descarga, y no la puedo escuchar en modo...

Newbie

Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de...

695 Views

0 replies

4 likes

  • 695 Views
  • 0 replies
  • 4 likes

Android TV show "Something went wrong"

I tried reinstall,clean cache,login in/out,again and again.It still show me the error message "Something went wrong".My friends open Spotify on PS4,show the error same as mine.Is there an error on your server now?

Newbie

I tried reinstall,clean cache,login in/out,again and again. It still show me the error message "Something went wrong". My friends open Spotify on PS4,show the error same as mine. Is there an error...

1032 Views

0 replies

0 likes

  • 1032 Views
  • 0 replies
  • 0 likes

Copyright

This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.

Newbie

This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

I can't get back to online mode

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only one with this issue, any help?

Newbie

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only o...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Missing Podcast Episodes

I was in the middle of a podcast episode, then I decided I wanted to listen to a song, but when I went back to the podcast a ton of episodes are now missing. I was listening to the "And that's why we drink" podcast and now more than half of the episo...

Newbie

I was in the middle of a podcast episode, then I decided I wanted to listen to a song, but when I went back to the podcast a ton of episodes are now missing.   I was listening to the "And that...

xamurai

Casual Listener

12457 Views

3 replies

0 likes

  • 12457 Views
  • 3 replies
  • 0 likes

Android Volume / Equalizer Issues

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equalizer that was in iOS is different and uses the sto...

Newbie

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equa...

394 Views

0 replies

1 likes

  • 394 Views
  • 0 replies
  • 1 likes