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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439018 Views

565 replies

37 likes

Account
Free
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  • 37 likes

Albums or songs don't work

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.Device: Redmi Note 3

Casual Listener

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi No...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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Spotify claims I'm offline when on WiFi, works fine on 4G

Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the community forums. Since a couple of days (at least) w...

Newbie

Hi! I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the most "common" problem that I've read in the ...

994 Views

0 replies

12 likes

  • 994 Views
  • 0 replies
  • 12 likes

Spotify opens and starts playing after phone call

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background necessarily. It's very disruptive and actually startles...

Newbie

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background nece...

BMM194

Newbie

29299 Views

11 replies

27 likes

  • 29299 Views
  • 11 replies
  • 27 likes

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection. Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

Newbie

Spotify app on my Samsung A3 says I'm always offline when I have full internet connection.   Very costly and aggravating. Almost as aggravating as Spotfy not having a call center!!

445 Views

0 replies

0 likes

  • 445 Views
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Ads for new releases covering app

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it or to dismiss it. I'm a premium user since many year...

Regular

So I just noticed some new "feature" where Spotify android app presents a full screen Ad for some random album from the New Releases section. This covers the app and you have the option to click it o...

ancient_void

Newbie

893 Views

3 replies

2 likes

  • 893 Views
  • 3 replies
  • 2 likes

Spotify controls unresponsive on Galaxy S8 lockscreen and smartwatch

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwatch controls will function but only for a few hours...

Newbie

Suddenly over the past week I've started having issues with the Spotify menue on my lock screen and my smartwatch. If I unlock the phone it works and if I restart my phone the lock screen and smartwa...

naheedsaddique

Music Fan

1571 Views

3 replies

3 likes

  • 1571 Views
  • 3 replies
  • 3 likes

Samsung Gear S3

Doesn't work, won't let me login. Say's an error occured - no more info. Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or skip.

Newbie

Doesn't work, won't let me login. Say's an error occured - no more info.   Widget and app never syncs with what's playing on other clients (pc, echo, yamaha receiver), so can never pause or sk...

naheedsaddique

Music Fan

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't seem to be working right now

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though if you click the play button on the phone, but you...

Regular

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though...

naheedsaddique

Music Fan

102345 Views

51 replies

3 likes

  • 102345 Views
  • 51 replies
  • 3 likes

Downloads musicas e playlists

Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line.Alguem saberia como resolver?P.S.: Meu memory card esta perfeito.

Newbie

Os meus downloads, que sao armazenados no memory card do celular, somem apos atualizacoes do aplicativo, e portanto so consigo acessar quando estou on-line. Alguem saberia como resolver? P.S.: Meu ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Spotify Shuffle Issues

Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.

Newbie

Ever since the new update, Spotify only shuffles between like the first 20 songs of my 500+ song playlist. Not sure who else if having the issue.

jeffhpc1

Gig Goer

684 Views

2 replies

1 likes

  • 684 Views
  • 2 replies
  • 1 likes

Play queue issues

Is the play queue really working correct on Android and Spotify connect? Removing songs seems to mess upp the order...

Newbie

Is the play queue really working correct on Android and Spotify connect?   Removing songs seems to mess upp the order...

417 Views

0 replies

0 likes

  • 417 Views
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Larger album art on Android/Homescreen

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode) My question is : why is this not possible with all tunes and playlists? It's awesome, please make t...

Regular

Hi! I just tried the timecapsule playlist on Spotify on my phone and loved how the album art took over the whole screen! (like in the lockscreen mode)   My question is : why is this not possib...

-dotdotdot

Newbie

2829 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Song ends but wont skip to next

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. .

Casual Listener

I have spotify playing while my phone is on lock screen, but when the song ends it would not skip to the next song unless i open the app. . 

GivetoCaesar

Casual Listener

605 Views

2 replies

0 likes

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  • 2 replies
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Offline songs does not work

For the last few weeks I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days...

Regular

For the last few weeks I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Sa...

437 Views

0 replies

0 likes

  • 437 Views
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Song automaticly next but its have not done yet

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

Newbie

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

332 Views

0 replies

0 likes

  • 332 Views
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Solved!!Superuser Contribution Almacenamiento insuficiente en SD

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

Casual Listener

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

federicorosso

Casual Listener

933 Views

2 replies

0 likes

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  • 2 replies
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Again (?) no chromecast device listed on Android app

Two weeks ago, I posted that exact same problem that many users encountered (see below). Then it was solved by Spotify. And today I have the same problem occuring again... Someone else experiencing that ? My Chromecast does not appear in the list of ...

Casual Listener

Two weeks ago, I posted that exact same problem that many users encountered (see below).  Then it was solved by Spotify.  And today I have the same problem occuring again... Someone else ex...

heusw

Casual Listener

4084 Views

21 replies

5 likes

  • 4084 Views
  • 21 replies
  • 5 likes

Spotify doesn't recognize any devices

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread because I'm hoping someone sees it (they may be ign...

Regular

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread ...

BichoDoido

Casual Listener

13456 Views

14 replies

11 likes

  • 13456 Views
  • 14 replies
  • 11 likes

Spotify Won't Play My Songs No Matter What I Do

I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song and redownload it and the problem is solved -for a ...

Newbie

I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song ...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes