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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106778 Views

26 replies

3 likes

  • 106778 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216420 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216420 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570020 Views

78 replies

3 likes

  • 570020 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469996 Views

577 replies

40 likes

Account
Free
  • 469996 Views
  • 577 replies
  • 40 likes

Play for first 10 seconds then stop

hi im using Premium account and i have this problem everytime i stream that aren't saved offline will only play for the first 10 seconds. i have to switch to another song and back to full streamed again. and it happens on next song as well tried to r...

Newbie

hi im using Premium account and i have this problem   everytime i stream that aren't saved offline will only play for the first 10 seconds. i have to switch to another song and back to full st...

sondr

Casual Listener

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes

Android app stops and starts randomly

With the new update for android: 6.9.0.1212 armV7, the app randomly stops and starts in the middle of songs. The frequency of the stopping and starting varies from 3-4 times per song, to every other song. The app stops, pauses for 1/4-3 seconds, and ...

Newbie

With the new update for android: 6.9.0.1212 armV7, the app randomly stops and starts in the middle of songs. The frequency of the stopping and starting varies from 3-4 times per song, to every other ...

Caddie

Newbie

3919 Views

2 replies

0 likes

resume
start
stop
  • 3919 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android app not working well at all

With update 8.4.38 nothing on my s8+ works anymore..I did a soft reset, hard reset, uninstall-reinstall and no fixes. I get random songs and play lists I've never played..it plays at random times..and I lost all my downloaded songs and playlists..ple...

Casual Listener

With update 8.4.38 nothing on my s8+ works anymore..I did a soft reset, hard reset, uninstall-reinstall and no fixes. I get random songs and play lists I've never played..it plays at random times..an...

Leonardo

Roadie

620 Views

1 replies

0 likes

Android update
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline song lagging

The songs i played offline are randomly lagging and buffering.i tried reinstall the app but it doesn't help.(huawei mate 9)

Newbie

The songs i played offline are randomly lagging and buffering. i tried reinstall the app but it doesn't help. (huawei mate 9)

Leonardo

Roadie

1448 Views

1 replies

0 likes

  • 1448 Views
  • 1 replies
  • 0 likes

Superuser Contribution After updating spotify, all offline songs are missing

Hello, every time when i update my spotify app, all my downloaded songs are lost.So i need to download all of them manually. Its very bad, because do not have wlan every time... Thanks a lot,Dennis

Newbie

Hello,   every time when i update my spotify app, all my downloaded songs are lost. So i need to download all of them manually. Its very bad, because do not have wlan every time...   T...

Leonardo

Roadie

1285 Views

1 replies

0 likes

  • 1285 Views
  • 1 replies
  • 0 likes

Superuser Contribution App just closing on Pixel 2 XL

Hi! I have a 128GB Pixel 2 XL, on Android 8.1 Oreo All of a sudden, I can be playing a song and the app will just close.. it's not the app "stopping" where it generates a feedback popup.. the app just quits, and when I reopen it, it rememebrs right w...

Newbie

Hi! I have a 128GB Pixel 2 XL, on Android 8.1 Oreo   All of a sudden, I can be playing a song and the app will just close.. it's not the app "stopping" where it generates a feedback popup.. th...

Leonardo

Roadie

1528 Views

1 replies

0 likes

  • 1528 Views
  • 1 replies
  • 0 likes

Dangerous woman Ariana Grande offline problem

Hi,When i save offline Dangerous Woman Ariana Grande song's I listen another song instead of original song. Can you help me? Thanks

Newbie

Hi,When i save offline Dangerous Woman Ariana Grande song's I listen another song instead of original song. Can you help me? Thanks

jacobarmes

Newbie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution App closes after about 15 minutes being paused

Hello there, My question is, how do I keep Spotify from shutting off after about 15 minutes of being paused? (clearing from the notification bar) I've first noticed this at work.. I keep my phone in my pocket and wear a Bluetooth headset which has th...

Newbie

Hello there,  My question is, how do I keep Spotify from shutting off after about 15 minutes of being paused? (clearing from the notification bar)  I've first noticed this at work.. ...

Leonardo

Roadie

1667 Views

1 replies

0 likes

  • 1667 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happened to the equalizer in the latest Android app?

Just noticed that the equalizer is gone from settings in the latest app. I was already on the latest version, but I uninstalled and reinstalled anyway. No difference. Help on the website still shows equalizer setting as available in Android app. Goog...

Casual Listener

Just noticed that the equalizer is gone from settings in the latest app.  I was already on the latest version, but I uninstalled and reinstalled anyway.  No difference.  Help on the we...

Leonardo

Roadie

15109 Views

2 replies

1 likes

  • 15109 Views
  • 2 replies
  • 1 likes

Superuser Contribution Volume flactuating

Hello everyone, I bought a new phone, a Huawei Y7 to be specific and whenever I play any song, the volume keeps increasing and decreasing, it's very annoying. It only happens on spotify. Any help is appreciated. Thanks~

Casual Listener

Hello everyone,   I bought a new phone, a Huawei Y7 to be specific and whenever I play any song, the volume keeps increasing and decreasing, it's very annoying. It only happens on spotify. Any...

Leonardo

Roadie

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing (even after trying all fixes)

Even after trying all the fixes I could find for the issue, I could not fix this problem. I've tried:Turning off wifiTurning off bluetoothConnecting to a different wifiReinstallingChanging power saving settingsRestartingClearing caches None of this d...

Casual Listener

Even after trying all the fixes I could find for the issue, I could not fix this problem. I've tried: Turning off wifi Turning off bluetooth Connecting to a different wifi Reinstalling Changing ...

Leonardo

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Spotify Connect Shared WiFi Issues

I'm currently using Android 6.0.1 and using the current version of Spotify as of 04/07/2017. My issue is I work in a building that has shared WiFi which I and some other employees use. Whenever I log into my spotify it constantly stops,this is due to...

Newbie

I'm currently using Android 6.0.1 and using the current version of Spotify as of 04/07/2017. My issue is I work in a building that has shared WiFi which I and some other employees use. Whenever I log...

morbandit

Newbie

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Offline mode not working

I have tried everything, but offline modelo is not working anyway. I hace android, please help!

Newbie

I have tried everything, but offline modelo is not working anyway. I hace android, please help!

bruijn284

Casual Listener

1006 Views

3 replies

0 likes

  • 1006 Views
  • 3 replies
  • 0 likes

Media Control Buttons not working

I am having issues contolling music using the music controls on bluetooth and on my wired headphones. This started happening a few weeks back when the app was updated. When I press one of the control buttons, the music does not change or play/pause. ...

Newbie

I am having issues contolling music using the music controls on bluetooth and on my wired headphones.   This started happening a few weeks back when the app was updated.  When I pres...

hjorleifur

Casual Listener

16117 Views

6 replies

6 likes

Android 7.1
Android App
Samsung Galaxy Note 8
Troubleshooting
  • 16117 Views
  • 6 replies
  • 6 likes

Bankrekening wilt niet veranderen

Beste Spotify medewerkers,Vandaag is het de 5e!!!!! Keer dat ik mijn bankrekening probeer te veranderen. Ik ben er al vanaf november mee bezig. Ik betaal elke keer 1 cent via iDEAL om van mijn ABN rekening over te stappen naar mijn ING bank. Helaas l...

Newbie

Beste Spotify medewerkers, Vandaag is het de 5e!!!!! Keer dat ik mijn bankrekening probeer te veranderen. Ik ben er al vanaf november mee bezig. Ik betaal elke keer 1 cent via iDEAL om van mijn ABN ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Bluetooth car controls suddenly not working.

Hi all, I'm encountering this problem for the second time, whereby my in-car controls (on the steering wheel) suddenly, out of the blue , stop working. Volume toggle still works but the button to skip next track/previous track doesn't work. This happ...

Newbie

Hi all,  I'm encountering this problem for the second time, whereby my in-car controls (on the steering wheel) suddenly, out of the blue , stop working. Volume toggle still works but the button...

stu_reyn

Casual Listener

2714 Views

3 replies

1 likes

  • 2714 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs downloading extremely slowly

I'm currently using Spotify 7.5.0.1076 on Android 7.1.1. I have Spotify premium and I've previously been able to download songs very quickly to my phone to play offline. However, for the past few weeks songs have been downloading extremely slowly. Fo...

Newbie

I'm currently using Spotify 7.5.0.1076 on Android 7.1.1. I have Spotify premium and I've previously been able to download songs very quickly to my phone to play offline. However, for the past few wee...

Jbeau72

Newbie

5667 Views

6 replies

3 likes

  • 5667 Views
  • 6 replies
  • 3 likes

cant link my spotify accnt to facebook

im trying to link my spotify to my fb account but im getting an error what to do?

Newbie

im trying to link my spotify to my fb account but im getting an error what to do?

Zorori

Casual Listener

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Nike + running and Spotify on Android

Hello everybody, Has anyone heard about Spotify's partnership with Nike + running app for Android (Nike+ Running Pace Station integration)? At the moment, it is only available for Iphone nike + running app. I was wondering when it will be available f...

Newbie

Hello everybody,    Has anyone heard about Spotify's partnership with Nike + running app for Android (Nike+ Running Pace Station integration)? At the moment, it is only available for...

Kleyton

Newbie

13757 Views

6 replies

14 likes

Music
Other
  • 13757 Views
  • 6 replies
  • 14 likes

Latest Version causes glitching with Android Auto

Contstantly now when I connect to android auto the whole thing hangs up. The only way I can get it working is to force stop the app via phone and then reconnect to android auto.

Newbie

Contstantly now when I connect to android auto the whole thing hangs up. The only way I can get it working is to force stop the app via phone and then reconnect to android auto.

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes