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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396721 Views

547 replies

35 likes

Account
Free
  • 396721 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

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  • 7 likes

Can I upload my songs to samsung iconx?

I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?

Newbie

I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?

nenadtulsa

Newbie

2409 Views

2 replies

2 likes

  • 2409 Views
  • 2 replies
  • 2 likes

Android TV sound quality

What bit rate does the android TV app play music at?Thanks.

Newbie

What bit rate does the android TV app play music at? Thanks.

user-removed

Not applicable

1358 Views

1 replies

6 likes

  • 1358 Views
  • 1 replies
  • 6 likes

Solved!! Google Now doesn't play Spotify music

Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks, I am unable to do so.I have Samsung galaxy s7, un...

Casual Listener

Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks...

Eggface5

Newbie

70567 Views

65 replies

22 likes

  • 70567 Views
  • 65 replies
  • 22 likes

Offline songs disappears (without being deleted) after a system update

Hello,After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes on my internal storage.This problem appeared on both N...

Newbie

Hello, After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes...

334 Views

0 replies

0 likes

  • 334 Views
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Car radio malfunction

I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned it off for one minute and I turn it back on the song...

Newbie

I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned i...

370 Views

0 replies

0 likes

  • 370 Views
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Can only view songs in Playlists and Albums.

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...

Casual Listener

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...

phan_times

Community Legend

1000 Views

3 replies

0 likes

  • 1000 Views
  • 3 replies
  • 0 likes

Downloaded Available Offline songs "undownloaded" and greyed out

I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason. I first make them available offline, wait until t...

Regular

I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason...

mgarey2

Newbie

29858 Views

41 replies

12 likes

  • 29858 Views
  • 41 replies
  • 12 likes

Elephone P8, Android 7.0

Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...

Newbie

Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store:   Elephone P8, Android 7.0   Spotify closes (app closes + background ...

Seifenaut

Casual Listener

677 Views

1 replies

0 likes

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  • 1 replies
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Fix slow app in case of many libraries and/or offline songs

I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads where it was suggested to: "Remove as much things ...

Newbie

I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads...

589 Views

0 replies

3 likes

  • 589 Views
  • 0 replies
  • 3 likes

Lock screen issue, can't skip songs from lock screen.

So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip songs. Please fix spotify, started happening after mo...

Regular

So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip so...

empereurrom7

Newbie

37318 Views

6 replies

12 likes

  • 37318 Views
  • 6 replies
  • 12 likes

Solved!! Anyone voice controlling spotify via Android with success?

Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phone to "search spotify and play a specific tune" with...

Regular

Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phon...

Thoky

Newbie

73587 Views

16 replies

1 likes

  • 73587 Views
  • 16 replies
  • 1 likes

Google Pixel - Album art has stopped to load

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...

Casual Listener

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...

mansingh95

Casual Listener

855 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Unable to sync local files

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...

Casual Listener

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...

phan_times

Community Legend

1992 Views

3 replies

0 likes

  • 1992 Views
  • 3 replies
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Unable to log in

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...

Newbie

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app.  Each time I log i...

phan_times

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

What is the difference between my library and playlist?

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?

Visitor

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...

phan_times

Community Legend

8329 Views

3 replies

0 likes

  • 8329 Views
  • 3 replies
  • 0 likes

Using a lot of storage

Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)?I know I can delete it, but don't feel like loggin in again etc. I just want the app to be light

Regular

Hi    Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)? I know I can delete it, but don't feel like loggi...

Noah

Spotify Star

72808 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Spotify notifcation player opens on Android when phone is plugged into Computer

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...

Newbie

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...

448 Views

0 replies

0 likes

  • 448 Views
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Solved!! Cant save my music to SD card

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage

Casual Listener

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage 

phan_times

Community Legend

878 Views

3 replies

0 likes

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  • 3 replies
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Music automatically pauses with email notification

I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone. I have tried uninstall/reinstall, but that did not fix the ...

Newbie

I have an issue with the most recent version of Spotify on my Note 8.  When playing through my BT device, the music automatically pauses when any email notification comes through on my phone.&nb...

howardnorberg

Casual Listener

5755 Views

1 replies

0 likes

  • 5755 Views
  • 1 replies
  • 0 likes

Chromecast Audio problem.

When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing play again makes it skip to next song again and agai...

Visitor

When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing p...

Sidedog

Casual Listener

14099 Views

89 replies

0 likes

  • 14099 Views
  • 89 replies
  • 0 likes