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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387640 Views

545 replies

34 likes

Account
Free
  • 387640 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Superuser Contribution Offline -

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do I login if it keeps telling me I'm offline

Newbie

Hi - my message is " you are currently set to offline - go online to connect to spotify" but I can't login to do that . when I hit "connect' just comes up w same message.. how do  I login if it ...

Melody

Spotify

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck

Plies help me, because my music always stuck.

Newbie

Plies help me, because my music always stuck.

Melody

Spotify

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeping pausing

Can any one help me please? I listen to Spotify on my Sony experia xz an don't recently it has started to passing when I'm on my own it's so annoying I get right into a song then I lose it. I have looked in my settings and can find anything to help s...

Visitor

Can any one help me please? I listen to Spotify on my Sony experia xz an don't recently it has started to passing when I'm on my own it's so annoying I get right into a song then I lose it. I have lo...

Melody

Spotify

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music randomly stops playing

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstalled and reinstalled the app and it continues. On Cox...

Casual Listener

I pay for Premium Family and for the past few months while playing music (both streaming and downloaded) songs will randomly stop playing. I've cleared the app cache and data several times. Uninstall...

Melody

Spotify

818 Views

1 replies

1 likes

  • 818 Views
  • 1 replies
  • 1 likes

spotify explicits

I would like to listen to songs that have explicits but are radio edited so that they are not explicits and have the swears taken out so that i can listen to them

Newbie

I would like to listen to songs that have explicits but are radio edited so that they are not explicits and have the swears taken out so that i can listen to them

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Solved!! Full screen album artwork playback.

Last week after updating I was able to play tracks displaying just the album art. One tap gave me minimal controls.It was the perfect interface.It's now gone.Why?

Newbie

Last week after updating I was able to play tracks displaying just the album art. One tap gave me minimal controls. It was the perfect interface. It's now gone. Why?

Questicus

Newbie

130395 Views

4 replies

16 likes

  • 130395 Views
  • 4 replies
  • 16 likes

Solved!! I can't watch music videos

I just see the image of the video and share but i can't see. When i press to see doest do anything.

Regular

I just see the image of the video and share but i can't see. When i press to see doest do anything. 

Nico

Community Legend

43799 Views

10 replies

0 likes

  • 43799 Views
  • 10 replies
  • 0 likes

OK Google in ad launches Google Assistant on Android Auto

The other night there was an ad for Google on Spotify and the phrase 'OK Google' was said a couple of times. Both times it launched the Google Assistant on Android Auto. I thought it was both funny and annoying.

Newbie

The other night there was an ad for Google on Spotify and the phrase 'OK Google' was said a couple of times. Both times it launched the Google Assistant on Android Auto.   I thought it was bot...

Joe

Community Legend

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

log in

I put in my email and password and get a message saying that I need to go online to continue, but I am online... and either pressing cancel or connect both lead me back to the login screen.

Casual Listener

I put in my email and password and get a message saying that I need to go online to continue, but I am online... and either pressing cancel or connect both lead me back to the login screen.

Joe

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Suggested music

How to delete the suggested music? 

Newbie

How to delete the suggested music? 

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Adverts on premium subscription when connecting to chromecast

I have signed up to a Spotify premium subscription today but when attempting to connect to Chromecast Audio the Spotify player gets stuck playing adverts. After playing 2 adverts the music won't play and the premium features no longer show as being a...

Newbie

I have signed up to a Spotify premium subscription today but when attempting to connect to Chromecast Audio the Spotify player gets stuck playing adverts. After playing 2 adverts the music won't play...

neo7

Newbie

1813 Views

2 replies

0 likes

  • 1813 Views
  • 2 replies
  • 0 likes

offline songs

if i had a premium account this month and i downloaded a few songs but next month i'm not premium more so all of my offline songs are lost. but if i get my premium account again do my offline songs get back without downloading?

Casual Listener

if i had a premium account this month and i downloaded a few songs but next month i'm not premium more so all of my offline songs are lost. but if i get my premium account again do my offline songs g...

phan_times

Community Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

[Android] queue button disappeared after December update

My queue bar, the one where you can remove from queue and change order of queue had disappeared.

Newbie

My queue bar, the one where you can remove from queue and change order of queue had disappeared.

annoyedcust0mer

Newbie

614 Views

1 replies

1 likes

Android
queue
  • 614 Views
  • 1 replies
  • 1 likes

How to autoplay when I connect in car

Spotify used to autoplay when it connected to my car, but it's no longer doing that, I have a pixel 2 and a Subaru Forester 2018. Any ideas?

Newbie

Spotify used to autoplay when it connected to my car, but it's no longer doing that, I have a pixel 2 and a Subaru Forester 2018. Any ideas?

batnastard

Newbie

1467 Views

2 replies

0 likes

  • 1467 Views
  • 2 replies
  • 0 likes

Solved!! No lock screen widget on Samsung galaxy s7

Hello,I've got a Samsung Galaxy S7 edge. When i play music I don't get any widget on my lock screen. All notification settings is on all that I can see. Android version 6.0.1 .What could be the problem?Thanks in advance.

Regular

Hello, I've got a Samsung Galaxy S7 edge. When i play music I don't get any widget on my lock screen. All notification settings is on all that I can see. Android version 6.0.1 . What could be the p...

GReenZ0ne

Newbie

77255 Views

23 replies

0 likes

  • 77255 Views
  • 23 replies
  • 0 likes

listen to spotify without downloading

i have an android with only 16gb of storage. whenever i listen to my spotify playlist, im not downloading the songs but i guess after listening to a song more than once it remembers it. this adds up and takes away my storage fast. i was wondering if ...

Casual Listener

i have an android with only 16gb of storage. whenever i listen to my spotify playlist, im not downloading the songs but i guess after listening to a song more than once it remembers it. this adds up ...

calerock

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Spotify elimina mi musica descargada

Me gustaria saber cual es la razon por la que Spotify elimina mis canciones descargadas una y otra vez sin motivo aparente. Cada vez que vuelvo a descargarlas al dia siguiente aparecen eliminidas. No he descargado musica en mas de tres dispositivos, ...

Newbie

Me gustaria saber cual es la razon por la que Spotify elimina mis canciones descargadas una y otra vez sin motivo aparente. Cada vez que vuelvo a descargarlas al dia siguiente aparecen eliminidas. No...

nemontana

Newbie

582 Views

1 replies

3 likes

  • 582 Views
  • 1 replies
  • 3 likes

SD card storage option gone

I have an SD card, but when I look through spotify settings, there is no option to choose where songs are stored. So everything goes on to internal where i don't have much space... any one have advice?Thank you kindly.

Casual Listener

I have an SD card, but when I look through spotify settings, there is no option to choose where songs are stored. So everything goes on to internal where i don't have much space... any one have advic...

phan_times

Community Legend

1344 Views

2 replies

0 likes

  • 1344 Views
  • 2 replies
  • 0 likes

Offline songs stopped working

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

phan_times

Community Legend

861 Views

6 replies

0 likes

  • 861 Views
  • 6 replies
  • 0 likes