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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110629 Views

26 replies

3 likes

  • 110629 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222726 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222726 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579529 Views

79 replies

3 likes

  • 579529 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477336 Views

577 replies

40 likes

Account
Free
  • 477336 Views
  • 577 replies
  • 40 likes

Superuser Contribution Facebook can't reach spotify app

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

Newbie

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

Aimee_T

Roadie

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Album title not showing when creating playlist

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this worked perfectly. In the new version this is no lo...

Newbie

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this...

playlizts

Regular

820 Views

1 replies

2 likes

  • 820 Views
  • 1 replies
  • 2 likes

problem to my unlimited account

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulimited account?

Newbie

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulim...

songassistant

Composer

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

cant play spotify music with google assistant

i cant select spotify as my default music previder on google assistant settings on android phone:galaxy j7 2016android :7.1.0 so i cant ask google assistant to play music on spotify

Newbie

i cant select spotify as my default music previder on google assistant settings on android   phone:galaxy j7 2016 android :7.1.0   so i cant ask google assistant to play music on spoti...

songassistant

Composer

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Downloaded music don't play

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the spotify website says, but anything have worked.Could any...

Newbie

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the ...

songassistant

Composer

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Spotify UI Change Issues

After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of each individual playlist. (Really, Spotify?)2. No access to a...

Casual Listener

After the new UI Change, has anyone had the same problems? I am currently using the Android app.   1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of e...

songassistant

Composer

2302 Views

4 replies

1 likes

  • 2302 Views
  • 4 replies
  • 1 likes

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?

Newbie

Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?

songassistant

Composer

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Battery killer

Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour and a half of playing time using offline mode exclusively befo...

Regular

Hello,   I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour an...

HelpingHand123

Newbie

1213 Views

1 replies

1 likes

  • 1213 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problema com armazenamento no cartão SD

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparacem do cartão SD e eu preciso baixar tudo de novo, e...

Regular

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparac...

Lazaro_Pires

Newbie

14036 Views

13 replies

13 likes

  • 14036 Views
  • 13 replies
  • 13 likes

Problem with USB DAC

Recently acquired a Topping NX2s. When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s.The frequency of the popping increases when the screen is turned off, so I'm suspecting its some...

Newbie

Recently acquired a Topping NX2s.   When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s. The frequency of the popping ...

1112 Views

0 replies

1 likes

  • 1112 Views
  • 0 replies
  • 1 likes

No Cover art on left side ?

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot button to see the album cover? Its **bleep** that i c...

Casual Listener

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot bu...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Solved!! Volume

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a second of playing. I have tried reinstalling the Spo...

Casual Listener

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a s...

Ppppppp

Newbie

5314 Views

4 replies

0 likes

  • 5314 Views
  • 4 replies
  • 0 likes

Can play only "Discover Weekly" playlist when in landscape mode

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable to play any of my other playlists, except the first one. The issu...

Casual Listener

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Sound cuts out briefly at beginning of songs.

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared...

Newbie

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium a...

Craigar1

Newbie

1984 Views

4 replies

7 likes

  • 1984 Views
  • 4 replies
  • 7 likes

Spotify switches off automatically very often. I have a Samsung S8....l

Spotify switches off automatically very often. I have a Samsung S8....Do nno know why. The phone is new. The problem appeared two weeks ago.

Newbie

Spotify switches off automatically very often. I have a Samsung S8.... Do nno know why. The phone is new. The problem appeared two weeks ago. 

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes

Android Spotify doesn't open accessfully

When I start opening the spotify app, there is just a black Display with the unavailable buttons "start, browse, search.." but it won't start and doesn't react. I deinstalled the app many times but that doesn't help anything. Please help me.

Newbie

When I start opening the spotify app, there is just a black Display with the unavailable buttons "start, browse, search.." but it won't start and doesn't react. I deinstalled the app many times ...

695 Views

0 replies

2 likes

  • 695 Views
  • 0 replies
  • 2 likes

Playlist sorting options

Is there a setting that causes your playlist to automatically start from the beginning after the next song that I don't know about? I have one playlist that does this, if it's in shuffle mode or just standard mode the next song is always the first so...

Newbie

Is there a setting that causes your playlist to automatically start from the beginning after the next song that I don't know about? I have one playlist that does this, if it's in shuffle mode or just...

salvatorecuero

Newbie

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Cannot listen to local files on my smartphone(samsung galaxy s3 mini)

Hey there Spotify-Community! I actually need some help and I will appreciate if somebody responds to my question. (Sorry for bad english by the way - I am german :/) My Issue: I have like 50 local files (songs obviously) on my computer and would like...

Newbie

Hey there Spotify-Community!   I actually need some help and I will appreciate if somebody responds to my question. 😉 (Sorry for bad english by the way - I am german :/)   My Issue: I...

Connorj2008

Newbie

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
  • 0 likes

Shuffle

Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done!

Newbie

Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done! 

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes