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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375800 Views

541 replies

34 likes

Account
Free
  • 375800 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7541 Views

0 replies

7 likes

  • 7541 Views
  • 0 replies
  • 7 likes

OK Google in ad launches Google Assistant on Android Auto

The other night there was an ad for Google on Spotify and the phrase 'OK Google' was said a couple of times. Both times it launched the Google Assistant on Android Auto. I thought it was both funny and annoying.

Newbie

The other night there was an ad for Google on Spotify and the phrase 'OK Google' was said a couple of times. Both times it launched the Google Assistant on Android Auto.   I thought it was bot...

Joe

Community Legend

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

log in

I put in my email and password and get a message saying that I need to go online to continue, but I am online... and either pressing cancel or connect both lead me back to the login screen.

Casual Listener

I put in my email and password and get a message saying that I need to go online to continue, but I am online... and either pressing cancel or connect both lead me back to the login screen.

Joe

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Suggested music

How to delete the suggested music? 

Newbie

How to delete the suggested music? 

Joe

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Adverts on premium subscription when connecting to chromecast

I have signed up to a Spotify premium subscription today but when attempting to connect to Chromecast Audio the Spotify player gets stuck playing adverts. After playing 2 adverts the music won't play and the premium features no longer show as being a...

Newbie

I have signed up to a Spotify premium subscription today but when attempting to connect to Chromecast Audio the Spotify player gets stuck playing adverts. After playing 2 adverts the music won't play...

neo7

Newbie

1796 Views

2 replies

0 likes

  • 1796 Views
  • 2 replies
  • 0 likes

offline songs

if i had a premium account this month and i downloaded a few songs but next month i'm not premium more so all of my offline songs are lost. but if i get my premium account again do my offline songs get back without downloading?

Casual Listener

if i had a premium account this month and i downloaded a few songs but next month i'm not premium more so all of my offline songs are lost. but if i get my premium account again do my offline songs g...

phan_times

Community Legend

509 Views

3 replies

0 likes

  • 509 Views
  • 3 replies
  • 0 likes

[Android] queue button disappeared after December update

My queue bar, the one where you can remove from queue and change order of queue had disappeared.

Newbie

My queue bar, the one where you can remove from queue and change order of queue had disappeared.

annoyedcust0mer

Newbie

596 Views

1 replies

1 likes

Android
queue
  • 596 Views
  • 1 replies
  • 1 likes

How to autoplay when I connect in car

Spotify used to autoplay when it connected to my car, but it's no longer doing that, I have a pixel 2 and a Subaru Forester 2018. Any ideas?

Newbie

Spotify used to autoplay when it connected to my car, but it's no longer doing that, I have a pixel 2 and a Subaru Forester 2018. Any ideas?

batnastard

Newbie

1447 Views

2 replies

0 likes

  • 1447 Views
  • 2 replies
  • 0 likes

Solved!! No lock screen widget on Samsung galaxy s7

Hello,I've got a Samsung Galaxy S7 edge. When i play music I don't get any widget on my lock screen. All notification settings is on all that I can see. Android version 6.0.1 .What could be the problem?Thanks in advance.

Regular

Hello, I've got a Samsung Galaxy S7 edge. When i play music I don't get any widget on my lock screen. All notification settings is on all that I can see. Android version 6.0.1 . What could be the p...

GReenZ0ne

Newbie

77106 Views

23 replies

0 likes

  • 77106 Views
  • 23 replies
  • 0 likes

listen to spotify without downloading

i have an android with only 16gb of storage. whenever i listen to my spotify playlist, im not downloading the songs but i guess after listening to a song more than once it remembers it. this adds up and takes away my storage fast. i was wondering if ...

Casual Listener

i have an android with only 16gb of storage. whenever i listen to my spotify playlist, im not downloading the songs but i guess after listening to a song more than once it remembers it. this adds up ...

calerock

Casual Listener

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Spotify elimina mi musica descargada

Me gustaria saber cual es la razon por la que Spotify elimina mis canciones descargadas una y otra vez sin motivo aparente. Cada vez que vuelvo a descargarlas al dia siguiente aparecen eliminidas. No he descargado musica en mas de tres dispositivos, ...

Newbie

Me gustaria saber cual es la razon por la que Spotify elimina mis canciones descargadas una y otra vez sin motivo aparente. Cada vez que vuelvo a descargarlas al dia siguiente aparecen eliminidas. No...

nemontana

Newbie

565 Views

1 replies

3 likes

  • 565 Views
  • 1 replies
  • 3 likes

SD card storage option gone

I have an SD card, but when I look through spotify settings, there is no option to choose where songs are stored. So everything goes on to internal where i don't have much space... any one have advice?Thank you kindly.

Casual Listener

I have an SD card, but when I look through spotify settings, there is no option to choose where songs are stored. So everything goes on to internal where i don't have much space... any one have advic...

phan_times

Community Legend

1331 Views

2 replies

0 likes

  • 1331 Views
  • 2 replies
  • 0 likes

Offline songs stopped working

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

phan_times

Community Legend

834 Views

6 replies

0 likes

  • 834 Views
  • 6 replies
  • 0 likes

Can I upload my songs to samsung iconx?

I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?

Newbie

I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?

nenadtulsa

Newbie

2379 Views

2 replies

2 likes

  • 2379 Views
  • 2 replies
  • 2 likes

Android TV sound quality

What bit rate does the android TV app play music at?Thanks.

Newbie

What bit rate does the android TV app play music at? Thanks.

user-removed

Not applicable

1326 Views

1 replies

6 likes

  • 1326 Views
  • 1 replies
  • 6 likes

Solved!! Google Now doesn't play Spotify music

Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks, I am unable to do so.I have Samsung galaxy s7, un...

Casual Listener

Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks...

Eggface5

Newbie

70022 Views

65 replies

22 likes

  • 70022 Views
  • 65 replies
  • 22 likes

Offline songs disappears (without being deleted) after a system update

Hello,After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes on my internal storage.This problem appeared on both N...

Newbie

Hello, After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Car radio malfunction

I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned it off for one minute and I turn it back on the song...

Newbie

I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned i...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Can only view songs in Playlists and Albums.

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...

Casual Listener

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...

phan_times

Community Legend

965 Views

3 replies

0 likes

  • 965 Views
  • 3 replies
  • 0 likes

Downloaded Available Offline songs "undownloaded" and greyed out

I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason. I first make them available offline, wait until t...

Regular

I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason...

mgarey2

Newbie

29301 Views

41 replies

12 likes

  • 29301 Views
  • 41 replies
  • 12 likes

Elephone P8, Android 7.0

Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...

Newbie

Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store:   Elephone P8, Android 7.0   Spotify closes (app closes + background ...

Seifenaut

Casual Listener

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes