Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't.If I tap the up-arrow to the left of the simle playback controls, I can see a large image of the cover art f...
Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't. If I tap the up-arrow to the left of the simle playback...
Music Fan
1029 Views
2 replies
1 likes
I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another device. I pay for a family premium and I'm pretty annoye...
I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another...
Casual Listener
2624 Views
4 replies
1 likes
Does anyone know how to reduce cellular data that spotify uses?I only have 500mb per month. Any help would be much appreciated Thanks.
Does anyone know how to reduce cellular data that spotify uses? I only have 500mb per month. Any help would be much appreciated Thanks.
355 Views
0 replies
0 likes
I have a new phone and have transferred apps across including Spotify. My account is now saying I have the free Spotify when I pay for premium. And all my playlists have disappeared
I have a new phone and have transferred apps across including Spotify. My account is now saying I have the free Spotify when I pay for premium. And all my playlists have disappeared
Community Legend
348 Views
1 replies
0 likes
Recently I was logged off spotify. When I attempted to log back in via fb is said the username or password incorrect. They were both correct, I'm currently logged into fb. I've tried updated both fb and spotify. It will allow me to log into the spoti...
Recently I was logged off spotify. When I attempted to log back in via fb is said the username or password incorrect. They were both correct, I'm currently logged into fb. I've tried updated both fb ...
Community Legend
2971 Views
1 replies
0 likes
For over a week we have been unable to connect to Sonos though the android app. Many people seem to have this problem. It needs to be fixed ASAP.
For over a week we have been unable to connect to Sonos though the android app. Many people seem to have this problem. It needs to be fixed ASAP.
325 Views
0 replies
1 likes
I made a mistake. Big mistake. I toggled the «Download» tab on my library page back when it only had maybe 20 songs.I have since added more songs, thought I toggled it off, it's not green, hasn't been for months, but somehow my Spotify still wants to...
I made a mistake. Big mistake. I toggled the «Download» tab on my library page back when it only had maybe 20 songs. I have since added more songs, thought I toggled it off, it's not green, hasn't b...
287 Views
0 replies
0 likes
Hey there,Sometimes spotify is "undownloading" songs itself... I don't have:-more than 10'000 songs-downloaded on more than 3 devices-problems with external storage Somehow it "only" delets song from album and never from playlists. And unfortunately ...
Hey there, Sometimes spotify is "undownloading" songs itself... I don't have: -more than 10'000 songs -downloaded on more than 3 devices -problems with external storage Somehow ...
Composer
538 Views
2 replies
0 likes
I had set to offline.Now trying to put online again, but the "Wiedergabe" I gues playx button, first on the list, does not work anymore..
I had set to offline. Now trying to put online again, but the "Wiedergabe" I gues playx button, first on the list, does not work anymore..
261 Views
0 replies
0 likes
Why is spotify taking up so much storage on my Android phone it is taking up 46 gb how do I fix this
Why is spotify taking up so much storage on my Android phone it is taking up 46 gb how do I fix this
467 Views
0 replies
0 likes
Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...
Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...
Community Legend
671 Views
3 replies
0 likes
I been trying to post what I am listening to, to twitter, and I can't figure out how to do it. I don't think twitter is listed as one of my approved apps, I am not sure how to change that. -Gi
I been trying to post what I am listening to, to twitter, and I can't figure out how to do it. I don't think twitter is listed as one of my approved apps, I am not sure how to change that. -Gi
Casual Listener
9364 Views
4 replies
3 likes
I am so upset. Up until two days ago, I was able to download any song, but now Spotify only allows me to download songs that I have created a playlist for. I want to know why a change was made. I've already done some troubleshooting like reinstalling...
I am so upset. Up until two days ago, I was able to download any song, but now Spotify only allows me to download songs that I have created a playlist for. I want to know why a change was made. I've ...
Community Legend
1628 Views
3 replies
0 likes
I've got a Samsung Galaxy Tab 310", 1,6GHz dual core 1Gb ram. My connection is 100/10 Mbps. I can stream Netflix medium quality without problem, play YouTube in 480, high resolution mkv video files, pretty high quality games... but I can't use Spotif...
I've got a Samsung Galaxy Tab 310", 1,6GHz dual core 1Gb ram. My connection is 100/10 Mbps. I can stream Netflix medium quality without problem, play YouTube in 480, high resolution mkv video files, ...
593 Views
0 replies
0 likes
I use LineageOS on my phone. I can't use Spotify For a whie. It crashes when I try to start app. I can't delete it from settings or launcher.Just can delete it on playstore. Otherwise, packet manager is crashing. When I try to look my apps from setti...
I use LineageOS on my phone. I can't use Spotify For a whie. It crashes when I try to start app. I can't delete it from settings or launcher.Just can delete it on playstore. Otherwise, packet manager...
Community Legend
500 Views
1 replies
0 likes
I loaded Spotify premium on to kindle fire and HTC android phone yesterday and could not get my music to stop other than using the pause. The non-existent play queue button seems to be the key. WHERE IS IT!!!
I loaded Spotify premium on to kindle fire and HTC android phone yesterday and could not get my music to stop other than using the pause. The non-existent play queue button seems to be the key. WHERE...
352 Views
0 replies
0 likes
I've seen previous posts about this problem but never any clear answers.Yesterday everything worked fine but today my spotify won't connect to any of my two Yamaha speakers (yas-306 and Wx-010) using Spotify connect.They both show up, but after 10 se...
I've seen previous posts about this problem but never any clear answers. Yesterday everything worked fine but today my spotify won't connect to any of my two Yamaha speakers (yas-306 and Wx-010) usi...
Casual Listener
4003 Views
5 replies
1 likes
I live in France but not interested in suggested french music. How can I change preferences, if there is such an option, to the country of my choice?
I live in France but not interested in suggested french music. How can I change preferences, if there is such an option, to the country of my choice?
850 Views
0 replies
4 likes
Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web player.If you need any more detail I will provide it gla...
Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web playe...
Casual Listener
2984 Views
5 replies
0 likes
Hi everyone, I have "Ghost" from Skip the use as a song in my titles, but I just can't delete it. I tried but no matter wich way, even on my PC when i click on supress it still stays. Any help?
Hi everyone, I have "Ghost" from Skip the use as a song in my titles, but I just can't delete it. I tried but no matter wich way, even on my PC when i click on supress it still stays. ...
266 Views
0 replies
0 likes
