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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397967 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8538 Views

0 replies

7 likes

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Offline songs does not work

For the last few weeks I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days...

Regular

For the last few weeks I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Sa...

411 Views

0 replies

0 likes

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Song automaticly next but its have not done yet

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

Newbie

why my song just till 10 sec and it automaticly next? Is that song broken? My internet is no problem but i can't listen my fav song

322 Views

0 replies

0 likes

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Solved!!Superuser Contribution Almacenamiento insuficiente en SD

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

Casual Listener

¿Si la SD en la que almaceno datos resultsa insuficiente, comienza a bajar datos a la memoria del movil o deja de bajar datos?

federicorosso

Casual Listener

892 Views

2 replies

0 likes

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Again (?) no chromecast device listed on Android app

Two weeks ago, I posted that exact same problem that many users encountered (see below). Then it was solved by Spotify. And today I have the same problem occuring again... Someone else experiencing that ? My Chromecast does not appear in the list of ...

Casual Listener

Two weeks ago, I posted that exact same problem that many users encountered (see below).  Then it was solved by Spotify.  And today I have the same problem occuring again... Someone else ex...

heusw

Casual Listener

3754 Views

21 replies

5 likes

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  • 21 replies
  • 5 likes

Spotify doesn't recognize any devices

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread because I'm hoping someone sees it (they may be ign...

Regular

This issue was marked solved on another thread with 149 comments and counting. Seems like the bug was fixed a couple weeks ago but it resurfaced in the past couple of days. I'm starting a new thread ...

BichoDoido

Casual Listener

13051 Views

14 replies

11 likes

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  • 14 replies
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Spotify Won't Play My Songs No Matter What I Do

I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song and redownload it and the problem is solved -for a ...

Newbie

I have this problem for months. When online, most of my songs (about %90) stop playing after 6-7 seconds. When i change the song and then go back, this time it doesnt start at all. I delete the song ...

538 Views

0 replies

0 likes

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Solved!!Superuser Contribution Chromecast not available in "connect devices" on Android

My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7). Other devices are listed (such as my PC). I can cast from all other apps (such as Netflix) from that same phone. I restarted everything...

Casual Listener

My Chromecast does not appear in the list of devices to connect to on the Spotify Android app (Galaxy Samsung S7).  Other devices are listed (such as my PC).  I can cast from all other apps...

Maarten_verhart

Casual Listener

35638 Views

168 replies

30 likes

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  • 30 likes

Spotify freezing

Once or more a day (I have premium and all my songs are downloaded to my device) (fully updated Samsung Galaxy s8+) either at the beginning or anywhere during a don't Spotify freezes and just sits there. I can't skip the song or do anything I have to...

Casual Listener

Once or more a day (I have premium and all my songs are downloaded to my device) (fully updated Samsung Galaxy s8+) either at the beginning or anywhere during a don't Spotify freezes and just sits th...

TheBrickSlayer

Roadie

1674 Views

3 replies

0 likes

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My songs in "songs" bank went missing

I did not change any set up. But then, suddenly the songs that I put into the "songs" bank went missing... restarting didn't fix the problem. Can someone please restore back my music...

Casual Listener

I did not change any set up. But then, suddenly the songs that I put into the "songs" bank went missing... restarting didn't fix the problem. Can someone please restore back my music... 

384 Views

0 replies

0 likes

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Alexa Echo not listed in connected devices

Hi there, i searched for this but didnt find anything. i updated my spotify app in december 17, and since then my alexa doesnt appear in connected devices. i resetted my alexy, uninstalled spotify app. nothing worked.Anyone with same problems and got...

Newbie

Hi there,   i searched for this but didnt find anything. i updated my spotify app in december 17, and since then my alexa doesnt appear in connected devices. i resetted my alexy, uninstalled s...

450 Views

0 replies

0 likes

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Spotify Connect no longer reliably finding devices

I am running Spotify on a Galaxy S6. The app is version 8.4.3.479 armv7. I'm paying for Spotify Premium. At home I gave two Google Home devices and one Googlecast Audio. Until about two months ago Spotify (on the S6) was fairly reliable in always sho...

Casual Listener

I am running Spotify on a Galaxy S6. The app is version 8.4.3.479 armv7. I'm paying for Spotify Premium.    At home I gave two Google Home devices and one Googlecast Audio. Until about tw...

Danno81

Regular

1709 Views

4 replies

3 likes

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Solved!! Cannot connect to (speaker) device

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'need Premium' on the screen. I have checked status of...

Casual Listener

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'ne...

seebee

Casual Listener

1406 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Download Error reached maximum number of downloads

I have just received this message - Download Error You've reached the maximum number of downloads. Then goes on to download more please remove some existing downloads. I've done that but still get the error message? Tried restarting phone but that di...

Newbie

I have just received this message - Download Error You've reached the maximum number of downloads. Then goes on to download more please remove some existing downloads.   I've done that but sti...

Killerques

Visitor

1125 Views

2 replies

0 likes

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Album Art wont show at all when i play songs

album art appears on browse and search but once i play them, the photos seem to disappear and it's very annoying. Already reinstalled, reboot, cleared cache, and everything. Once they become part of "recently played", album art disappears and doesnt ...

Casual Listener

album art appears on browse and search but once i play them, the photos seem to disappear and it's very annoying. Already reinstalled, reboot, cleared cache, and everything.   Once they become...

OTofficial

Casual Listener

711 Views

5 replies

0 likes

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Skipping songs/not playing?

On both my PC (Windows 10 with everything up-to-date) and on my android phone I've been having a LOT of issues. With my phone, songs will skip, pause or switch to weird songs that aren't even on my playlists (weird instrumentals by Zae Day?). On my P...

Casual Listener

On both my PC (Windows 10 with everything up-to-date) and on my android phone I've been having a LOT of issues.   With my phone, songs will skip, pause or switch to weird songs that aren't eve...

Sennahoj

Newbie

972 Views

1 replies

0 likes

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No me aparece ninguna opción de Ecualizador

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la busque por otros lados pero no sale y me hace falt...

Newbie

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la...

Oso5

Newbie

75602 Views

6 replies

10 likes

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can't get spotify to go online

galaxy s7. Just installed spotify. When I try to search for a song, it says that I am offline and need to go online before I can search. How to I get spotify to go online?

Casual Listener

galaxy s7.  Just installed spotify.  When I try to search for a song, it says that I am offline and need to go online before I can search.  How to I get spotify to go online?

asinarrgh

Casual Listener

636 Views

2 replies

0 likes

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Superuser Contribution mess of screens

every time I switch from one screen to another the Spotify bug.reopen the application resolves.My phone is Moto G5s Plus.I removed the Android navigation bar.Plix fix the bug.

Newbie

every time I switch from one screen to another the Spotify bug. reopen the application resolves. My phone is Moto G5s Plus. I removed the Android navigation bar. Plix fix the bug.

Melody

Spotify

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes