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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114593 Views

26 replies

4 likes

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  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230315 Views

148 replies

11 likes

Android
autoplay
bluetooth
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  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589443 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484450 Views

580 replies

42 likes

Account
Free
  • 484450 Views
  • 580 replies
  • 42 likes

Spotify

Why is "Mundo" by IV OF SPADES not available on my spotify?

Newbie

Why is "Mundo" by IV OF SPADES not available on my spotify?

490 Views

0 replies

0 likes

  • 490 Views
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[Spotify or Android ?] Duplicate Offline storage - Internal & SD Card

Dear community ! I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal". I've selected the option inside the Spotify app to store offline playlist and data into the SD card, what ...

Music Fan

Dear community !   I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal".   I've selected the option inside the S...

Gabriel1612

Newbie

5575 Views

16 replies

0 likes

internal storage
SD-card
storage
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  • 16 replies
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Can't play downloaded songs.

I am a premium user, the songs are on my phone memory instead of SD card and I can't play the songs I downloaded recently. The songs seem to be played but stay at 0:00 as in the picture.

Newbie

I am a premium user, the songs are on my phone memory instead of SD card and I can't play the songs I downloaded recently. The songs seem to be played but stay at 0:00 as in the picture. 

Nico

Community Legend

722 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify pauses the song when I play videos on Chrome

I have just noticed that I cannot play a video on Chrome and listen to music on the Spotify app for Android at the same time. Everytime I click play in one of them the other one pauses. So, for example, if I wanted to watch a video without sound on C...

Casual Listener

I have just noticed that I cannot play a video on Chrome and listen to music on the Spotify app for Android at the same time. Everytime I click play in one of them the other one pauses. So, for examp...

Nico

Community Legend

57756 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! I cannot login via Facebook [Android]

I cannot login my Spotify account via Facebook on my new phone I bought yesterday [Samsung Galaxy S8]. There is no problem to login via FB on desktop, webplayer or my old phone (also Android). Does anyone know any possible reason? How may I solve thi...

Casual Listener

I cannot login my Spotify account via Facebook on my new phone I bought yesterday [Samsung Galaxy S8]. There is no problem to login via FB on desktop, webplayer or my old phone (also Android). Does a...

klaudiamw

Casual Listener

33187 Views

6 replies

0 likes

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Google Assistant cannot shuffle my Spotify playlist

Hi, I have been attempting to use Google Assistant to shuffle my Spotify playlist for a while now. I know that Google understands my command because when I say "Ok Google, shuffle [name of playlist]", Google Assistant responds "Ok, I'll shuffle your ...

Casual Listener

Hi,   I have been attempting to use Google Assistant to shuffle my Spotify playlist for a while now. I know that Google understands my command because when I say "Ok Google, shuffle [name of p...

mcolosi29

Newbie

20846 Views

18 replies

17 likes

  • 20846 Views
  • 18 replies
  • 17 likes

Music continues to play when phone calls made

My phone continues to play music when a phone call come in or is made over Bluetooth in my carVery irritating.

Casual Listener

My phone continues to play music when a phone call come in or is made over Bluetooth in my car Very irritating.

hb94

Casual Listener

769 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont play more than one song on wifi

This has been an issue since a recent update I beleive, don't really know what to add to be honest... It just cuts soon after the first song is finished, last time it was 7 seconds in.

Casual Listener

This has been an issue since a recent update I beleive, don't really know what to add to be honest... It just cuts soon after the first song is finished, last time it was 7 seconds in.

Leonardo

Roadie

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Playlist on new phone

I've been using Spotify premium for offline listening for a couple years. I drive for work and I don't have unlimited data, so offline listening is a no brainer. This weekend I'll be upgrading my phone from a Note 4 to a Note 8. If I sign into my acc...

Newbie

I've been using Spotify premium for offline listening for a couple years. I drive  for work and I don't have unlimited data, so offline listening is a no brainer. This weekend I'll be upgrading ...

Leonardo

Roadie

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Cant sign is cuz on offline mode

Im in offline mode bought new phone now i cant get on my spotify it asks me to go online mode ?!

Newbie

Im in offline mode bought new phone now i cant get on my spotify it asks me to go online mode ?!

VishalOd

Regular

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Playlist not playing properly

On my phone when i press shuffle to play through my playlist it is only playing 3 different artists. I have tried uninstalling and reinstalling but that hasnt worked. Has anyone got any suggestions?

Newbie

On my phone when i press shuffle to play through my playlist it is only playing 3 different artists. I have tried uninstalling and reinstalling but that hasnt worked. Has anyone got any suggestions? ...

AR44

Casual Listener

733 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify continues to play after removing earphones from phone - LG G4

Hi everyone, Don't know if others are having this issue. I got a new Android phone, LG G4, and for some reason whenever I'm playing Spotify either in the background or in the app, it continues to play after I remove the earphones from my phone. Never...

Music Fan

Hi everyone, Don't know if others are having this issue.    I got a new Android phone, LG G4, and for some reason whenever I'm playing Spotify either in the background or in the app, it c...

EarlPurple

Roadie

56656 Views

188 replies

26 likes

  • 56656 Views
  • 188 replies
  • 26 likes

Hidden or non-indexed tracks or albums

Hi, I've just come across something odd that I haven't seen before. I read an article about a band called The Scene Is Now, and in particular an album of theirs called 'Tonight We Ride'. At the end of the piece there was an embed of the album from Sp...

Visitor

Hi, I've just come across something odd that I haven't seen before. I read an article about a band called The Scene Is Now, and in particular an album of theirs called 'Tonight We Ride'. At the end o...

589 Views

0 replies

0 likes

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  • 0 likes

Solved!! Spotify on Android Auto does not work anymore

I have been using Spotify with Android Auto in my 2017 Audi A4 for some time now and despite some minor hickups it was working fine. But for some time now (perhaps the last update from 01/24/2018) Spotify does not work on Android Auto. Any input does...

Casual Listener

I have been using Spotify with Android Auto in my 2017 Audi A4 for some time now and despite some minor hickups it was working fine.    But for some time now (perhaps the last update from...

Joepawlicki

Casual Listener

4021 Views

3 replies

1 likes

android auto
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  • 1 likes

Solved!! No me sale opcion de agregar canciones

Hola a todos, solo tengo una duda, es que no me sale la opcion o boton de agregar canciones en mis playlist, les dejo una imagen donde si sale esta opcion, esta entre aleatorio y descargar.

Newbie

Hola a todos, solo tengo una duda, es que no me sale la opcion o boton de agregar canciones en mis playlist, les dejo una imagen donde si sale esta opcion, esta entre aleatorio y descargar.

TheBrickSlayer

Roadie

3437 Views

1 replies

0 likes

  • 3437 Views
  • 1 replies
  • 0 likes

Solved!! Public and collaborative playlist problem

I've created a playlist that i want a bunch of friends to be able to see and add to. I made it public and collaborative but no one can see it. They can see certain playlists that i have but not this one. When I go back into settings for the playlist ...

Casual Listener

I've created a playlist that i want a bunch of friends to be able to see and add to. I made it public and collaborative but no one can see it. They can see certain playlists that i have but not this ...

rocketman357

Casual Listener

2077 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution No me deja reproducir musica descargada

Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el dispositivo, elimine el cache de la app, reinicie la...

Casual Listener

Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el d...

Pauleeto

Casual Listener

67041 Views

2 replies

9 likes

  • 67041 Views
  • 2 replies
  • 9 likes

Remove podcasts from main home screen

I want this gone. I opened it today and it just gets in the way of where my usual daily mixes are.I never listen to podcasts, and don't intend on starting now. No interest. To make things worse, one that showed up is called "guys we f*cked". I don't ...

Casual Listener

I want this gone. I opened it today and it just gets in the way of where my usual daily mixes are. I never listen to podcasts, and don't intend on starting now. No interest.   To make things ...

user-removed

Not applicable

4043 Views

2 replies

15 likes

  • 4043 Views
  • 2 replies
  • 15 likes

Comment supprimer un appareil ?

Bonjour,J'aimerais supprimer un appareil. J'aimerais seulement pouvoir écouter sur mon téléphone et non pas sur d'autres haut-parleur. Comment est-ce que je fais ?

Newbie

Bonjour, J'aimerais supprimer un appareil. J'aimerais seulement pouvoir écouter sur mon téléphone et non pas sur d'autres haut-parleur. Comment est-ce que je fais ?  

osornios

Spotify Star

111167 Views

8 replies

0 likes

  • 111167 Views
  • 8 replies
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Superuser Contribution Music is taking up to much space on my andriod HELP

I want to speak to someone. My music is using too much storage space on my android. I want all my music but need to know how to not have it taking up so much space. I'd need be how to undownload for offline but not delete the playlist/songs. I've bee...

Visitor

I want to speak to someone. My music is using too much storage space on my android. I want all my music but need to know how to not have it taking up so much space. I'd need be how to undownload for ...

Bowwow

Newbie

2478 Views

3 replies

0 likes

  • 2478 Views
  • 3 replies
  • 0 likes