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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Offline download for samsung galaxy j3

I have never had problems having my offline downloads going to my SD card, but after some kind of update, they keep going to my phone's internal storage. I have given Spotify permission to access storage, and the in app settings are to go to the SD c...

Newbie

I have never had problems having my offline downloads going to my SD card, but after some kind of update, they keep going to my phone's internal storage. I have given Spotify permission to access sto...

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Cannot add to Playlists (Android Oreo)

Device: Pixel 2XL OS: Android 8.0 and 8.1Issue: Cannot add new tracks to playlistMore detail: When I try to add a new track to any playlist, nothing happens. After frequently tapping on adding to various playlists, it finally shows "Track is already ...

Casual Listener

Device: Pixel 2XL  OS: Android 8.0 and 8.1 Issue: Cannot add new tracks to playlist More detail: When I try to add a new track to any playlist, nothing happens. After frequently tapping on ad...

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Stranger Things mode not working for Stranger Things 2 Soundtrack

Assuming this is a bug, or an oversight, but the cool Stranger Things Mode on my Android App (v 8.4.31.723 armV7), does not seem to work with the Stranger Things 2 (Soundtrack from the Netflix Original Series). I've tried searching for a particular s...

Newbie

Assuming this is a bug, or an oversight, but the cool Stranger Things Mode on my Android App (v 8.4.31.723 armV7),  does not seem to work with the Stranger Things 2 (Soundtra...

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bug
bug android
stranger things
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Issue with spotify current playing song and Android ONE?

Hi Guys, i just received my Xiaomi Mi A1 Android One phone a week ago and i noticed that when i stream music to my car radio (bluetooth, Skoda Columbus 2017 model) the currently playing song gets updated a few times but then it stops. I can still ski...

Music Fan

Hi Guys,   i just received my Xiaomi Mi A1 Android One phone a week ago and i noticed that when i stream music to my car radio (bluetooth, Skoda Columbus 2017 model) the currently playing song...

Krupupakku

Regular

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[Android Auto] Critical bug - seeking track kills all audio. Must reinsert USB

Phone:Google Pixel 2OS: Android Oreo 8.0 (November update) Setup:2017 Audi A4USB C cables: standard Google one, Anker USB-C cable off Amazon Symptom:- Skipping track or changing station kills audio output. Attempting to pause, change tracks, change t...

Newbie

Phone: Google Pixel 2 OS: Android Oreo 8.0 (November update)   Setup: 2017 Audi A4 USB C cables: standard Google one, Anker USB-C cable off Amazon   Symptom: - Skipping track or ch...

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Spotify Logged Itself Out

My spotify account logged itself out and when I log back in it says I need to upgrade to premium. My playlists are gone and I have to listen to ads and can only use the shuffle feature. My bank account was charged for this months spotify. Any ideas? ...

Newbie

My spotify account logged itself out and when I log back in it says I need to upgrade to premium. My playlists are gone and I have to listen to ads and can only use the shuffle feature. My bank accou...

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How can I find the offline music files?

Hi, I used download feature to keep the offline files into my device but I'd like to know where are they? Also on desktop (PC) I can't find it. I've been changed the lovatio from Device to SD card then Spotify moving all files to SD but my device's s...

Newbie

Hi,     I used download feature to keep the offline files into my device but I'd like to know where are they?   Also on desktop (PC) I can't find it.   I've been changed the ...

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Suddenly all music gone and new ones appeared

Suddenly all my saved music was gone and strange new songs were downloaded. How the **bleep** is that even possible??

Newbie

Suddenly all my saved music was gone and strange new songs were downloaded. How the **bleep** is that even possible?? 

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Chromecast connection breaks when start playing android

Casting form Android device is not possible anymore. App is connecting tot chromecast 2.Pushing play breaks the connection and starts locale playing.Done reinstall and phone reboot. App version 8.4.30.688

Casual Listener

Casting form Android device is not possible anymore.  App is connecting tot chromecast 2. Pushing play breaks the connection and starts locale playing. Done reinstall and phone reboot. &nbsp...

yqb_rocknroller

Casual Listener

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I want to automatically download saved albums

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used to, but I just got a new phone and maybe the updated...

Regular

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used t...

Joe

Community Legend

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1 replies

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I changed my password but my friends are still using my Spotify account on their androids

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!!Thank you so much

Newbie

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!! Thank you so much   

Joe

Community Legend

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1 replies

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Musicas baixadas canceladase constante deslogamento da conta.

Venho tendo problemas ha um tempo, em que sempre que ponho as musicas pra baixar via wifi, eles baixam normalmente, porem, basta eu sair de casa para ouvir as musicas no carro, que as musicas que eu baixei para ouvir, nao estao mais baixadas, e acabo...

Newbie

Venho tendo problemas ha um tempo, em que sempre que ponho as musicas pra baixar via wifi, eles baixam normalmente, porem, basta eu sair de casa para ouvir as musicas no carro, que as musicas que eu ...

237 Views

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Spotify won't connect on internet browser

So when I'm doing things that require me to sign in to my Spotify account in Chrome, it won't work. The screen just goes blank. How can I fix this?

Casual Listener

So when I'm doing things that require me to sign in to my Spotify account in Chrome, it won't work. The screen just goes blank. How can I fix this?

255 Views

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Honor 9 music playback is lagging

Hello, i have an android Honor 9 as my daily driver. I often use it for spotify, but the music playback is lagging. It doesnt lagg the whole time just sometimes but its really annoying. I have the music downloaded so that cant be the reason. Furtherm...

Newbie

Hello,   i have an android Honor 9 as my daily driver. I often use it for spotify, but the music playback is lagging. It doesnt lagg the whole time just sometimes but its really annoying. I ha...

293 Views

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Account

Hi all, I need some help here, previously i created a account with my FB, can i know how do delete that account??

Newbie

Hi all,    I need some help here, previously i created a account with my FB, can i know how do delete that account??

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Solved!! Spotify Offline while on 4G network

Good day, I used to have premium via my phone provider KPN. I´ve cancelled that contract and now have premium directly via Spotify. Account works fine, however it does not seem to be working whilst using 4G (or any other mobile network). Once I signi...

Casual Listener

Good day,   I used to have premium via my phone provider KPN. I´ve cancelled that contract and now have premium directly via Spotify. Account works fine, however it does not seem to be working...

Nico

Community Legend

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Gear sport login

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

Newbie

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

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Major battery drain on Android 8.1

Hi, Noticed a considerable battery drain on my android 8.1. (Nexus 6p). It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away from the end of my trial and don't want to pay for something that I can...

Newbie

Hi,   Noticed a considerable battery drain on my android 8.1. (Nexus 6p).   It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away...

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Can't log in to Spotify

About a week ago, many of my songs were grayed out. 3 days ago, Spotify logged out on it's own and I haven't been able to log back in. I can log in from chrome on my Galaxy S8, but cannot from the app. I've updated the app, uninstalled it, reinstalle...

Newbie

About a week ago, many of my songs were grayed out. 3 days ago, Spotify logged out on it's own and I haven't been able to log back in. I can log in from chrome on my Galaxy S8, but cannot from the ap...

359 Views

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View queue on Artist Radio

Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't.If I tap the up-arrow to the left of the simle playback controls, I can see a large image of the cover art f...

Music Fan

Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't. If I tap the up-arrow to the left of the simle playback...

Andy_P

Music Fan

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