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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202262 Views

135 replies

10 likes

Android
autoplay
bluetooth
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  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547003 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454824 Views

571 replies

38 likes

Account
Free
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  • 571 replies
  • 38 likes

Sara

Hola!! Tengo una cuenta premium de la que suelo entrar desde cualquier dispositivo que llevo conmigo en el momento. Utilizo algunos dispositivos de Apple, como MacBook Pro o Ipad, y tambien lo utilizaba desde mi antigo Iphone. Pero acabo de cambiar d...

Visitor

Hola!!   Tengo una cuenta premium de la que suelo entrar desde cualquier dispositivo que llevo conmigo en el momento. Utilizo algunos dispositivos de Apple, como MacBook Pro o Ipad, y tambien ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Offline mode stops working after 2 hours

After I connect to Spotify online and go into offline mode it tells me i have 29 days before I need to reconnect to verify that I'm still a premium user. However, after 2 hours or less of using offline mode, the music stops and says i must connect to...

Newbie

After I connect to Spotify online and go into offline mode it tells me i have 29 days before I need to reconnect to verify that I'm still a premium user. However, after 2 hours or less...

477 Views

0 replies

0 likes

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Localized contents making Spotify premium unusable

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region because I'm using a Hong Kong credit card. The user ...

Casual Listener

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region b...

hola_soy_ernie

Newbie

1758 Views

4 replies

15 likes

  • 1758 Views
  • 4 replies
  • 15 likes

Solved!! Volume goes up and down

Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was before. I noticed this happening for the past coup...

Casual Listener

Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was...

Bobcat2

Newbie

164281 Views

18 replies

1 likes

volume
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  • 18 replies
  • 1 likes

Limpieza de las canciones descargadas anteriormente

Hola.Soy nuevo en el mundo de Spotify y tengo una duda acerca de su funcionamineto que no he encontrado respuesta.Se puede descargar una playlist para escucharla sin conexion, pero existen escenarios donde la musica descargada queda obsoleta, por eje...

Newbie

Hola. Soy nuevo en el mundo de Spotify y tengo una duda acerca de su funcionamineto que no he encontrado respuesta. Se puede descargar una playlist para escucharla sin conexion, pero existen escena...

557 Views

0 replies

0 likes

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  • 0 likes

Android Spotify not responding

This problem happened both on my LG Leon and on my currently Samsung J5. If I use Spotify for a while without turning off the phone, it will stop working. Music won't play, songs won't change and Spotify will not respond. I've tried clearing the data...

Newbie

This problem happened both on my LG Leon and on my currently Samsung J5.   If I use Spotify for a while without turning off the phone, it will stop working. Music won't play, songs won't chang...

906 Views

0 replies

0 likes

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Art work

I have s7 Edge and every time I play a song it doesn't appear on the lock screen how can I fix that on my other phones that used to work Eu tenho s7 Edge e toda vez que bota uma musica nao aparece na tela de bloqueio nos outros celulares que eu tive ...

Casual Listener

I have s7 Edge and every time I play a song it doesn't appear on the lock screen how can I fix that on my other phones that used to work    Eu tenho s7 Edge e toda vez que bota uma musica...

jsannn

Community Legend

485 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stops downloading after some songs

My spotify automatically starts downloading new songs to my offline playlist when i launch the app but stops downloading after some songs, looks like proceeding but it's actually like e.g. 12 out of 19 (%57) and doesn't go on to %58 or %100.

Regular

My spotify automatically starts downloading new songs to my offline playlist when i launch the app but stops downloading after some songs, looks like proceeding but it's actually like e.g. 12 out of ...

1014 Views

0 replies

0 likes

Download bug
downloading
Downloading playlist
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Solved!! Music missing from saved songs

Opened the app up today on my phone and went to my saved song section and I'm missing a ton of songs for some reason. Went to see if those songs where removed from Spotify and they weren't. Is there anyway to revert this and have the missing songs re...

Casual Listener

Opened the app up today on my phone and went to my saved song section and I'm missing a ton of songs for some reason. Went to see if those songs where removed from Spotify and they weren't. Is there ...

MattSuda

Spotify Star

4561 Views

3 replies

0 likes

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  • 3 replies
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No artwork

Hi everyone! I am a premium user and currently working abroad with a new phone (galaxy s8). I tried installing and re_installing the app through various apk links, but the artwork just won't show. Music streaming is working great fine but I can't get...

Casual Listener

Hi everyone!   I am a premium user and  currently working abroad with a new phone (galaxy s8). I tried installing and re_installing the app through various apk links, but the artwork...

Danielt1000

Casual Listener

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Albums - view track numbers

Hi, is there any possibility to view the track numbers next to each song in albums or playlists, like on the screenshot attached? I found this on a music magazine's site but can't find how to adjust the view in the spotify android app itself.

Newbie

Hi, is there any possibility to view the track numbers next to each song in albums or playlists, like on the screenshot attached? I found this on a music magazine's site but can't find how to adjust ...

598 Views

0 replies

1 likes

  • 598 Views
  • 0 replies
  • 1 likes

Can't disable random reading on Samsung galaxy A5 2015 (premium)

Hello, on Samsung Galaxy A5 2017, I am a premium member but the button "random reading" does not appear at the bottom of the screen and I can not disable random reading, thank you

Newbie

Hello, on Samsung Galaxy A5 2017, I am a premium member but the button "random reading" does not appear at the bottom of the screen and I can not disable random reading, thank you    

344 Views

0 replies

0 likes

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Superuser Contribution Behind the lyrics doesn't work

Behind the lyrics doesn't work in my android tablet Samsung Galaxy Tab A. I don't know why.... Please some help. Thanks!

Casual Listener

Behind the lyrics doesn't work in my android tablet Samsung  Galaxy Tab A. I don't know why.... Please some help. Thanks!

danielkoron

Casual Listener

1166 Views

2 replies

0 likes

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  • 2 replies
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Streaming music despite having it downloaded offline

I have a phone plan that has a deal with spotify so none of my data used on spotify counts towards my phone bill. Therefore, I use extreme quality as it does not cost me anything. At the same time I like having my music downloaded for offline, purely...

Casual Listener

I have a phone plan that has a deal with spotify so none of my data used on spotify counts towards my phone bill. Therefore, I use extreme quality as it does not cost me anything. At the same time I ...

385 Views

0 replies

0 likes

  • 385 Views
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Superuser Contribution Descargas

Hola , tengo cuenta premium y varios dispositivos, y he descargado listas que desaparecen. Me puede decir porque? No es normal porque pago una cantidad para disfrutar sin internet. Espero respuesta. Gracias

Newbie

Hola , tengo cuenta premium y varios dispositivos, y he descargado listas que desaparecen. Me puede decir porque? No es normal porque pago una cantidad para disfrutar sin internet. Espero respuesta.&...

Leonardo

Roadie

1379 Views

1 replies

0 likes

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Superuser Contribution Problemas de almacenamiento

Hola, hace algunos dias compre una tarjeta SD de San Disk y decidi mover mi musica descargada a tal memoria, pero cuando lo hago, veo que ocupa el espacio descargado en mi memoria interna como la externa, ¿me podrian decir si es normal o algo esta ma...

Newbie

Hola, hace algunos dias compre una tarjeta SD de San Disk y decidi mover mi musica descargada a tal memoria, pero cuando lo hago, veo que ocupa el espacio descargado en mi memoria interna como la ext...

Leonardo

Roadie

8952 Views

1 replies

0 likes

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Superuser Contribution Sound cutting off after 1 second on phone

I'm running Spotify on my Samsung Galaxy Prime and sometimes when a new song begins it will play for 1 second and then the sound will disappear. It continues if I skip to different songs and only seems to stop if I reset the app, although it isn't gu...

Newbie

I'm running Spotify on my Samsung Galaxy Prime and sometimes when a new song begins it will play for 1 second and then the sound will disappear. It continues if I skip to different songs and only see...

Leonardo

Roadie

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
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Superuser Contribution App crash using search function

At first it crashed when entering "j" in the search area (I was actually looking for Japanese music). Managed to fix this (partially) after clearing all data. Then it crashed when searching for "japan" and tapping any playlist.Next I tried searching ...

Newbie

At first it crashed when entering "j" in the search area (I was actually looking for Japanese music). Managed to fix this (partially) after clearing all data. Then it crashed when searching...

Leonardo

Roadie

1178 Views

1 replies

0 likes

  • 1178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is shuffled

I have spotify premium so I am able to pick and choose whatever song I want. When I usually press the song that i have most recently added at the top it usually goes down the line but now it is stuck on shuffle so I constantly have to exit the song a...

Newbie

I have spotify premium so I am able to pick and choose whatever song I want. When I usually press the song that i have most recently added at the top it usually goes down the line but now it is stuck...

Leonardo

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes