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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40339 Views
  • 65 replies
  • 25 likes
  • 40339 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876752 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876752 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26134 Views
  • 4 replies
  • 0 likes
  • 26134 Views
  • 4 replies
  • 0 likes

Lost my playlist

Hello, I recently updated my payment online and my app on my anroid device would not let me do anything besides update payment which I already did. I uninstalled the application and re-downloaded it and logged back in and all of my music was gone. I ...

  • Newbie
  • Hello, I recently updated my payment online and my app on my anroid device would not let me do anything besides update payment which I already did. I uninstalled the application and re-downloaded it ...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

offline listening

Does the app use mobile data if i am listen to music in my libary if i still have my data on my phone on or does it automactially just use what is downloaded? Do i need to turn off my phone data.

  • Newbie
  • Does the app use mobile data if i am listen to music in my libary if i still have my data on my phone on or does it automactially just use what is downloaded?   Do i need to turn off my phone ...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Song stops playing after 25 seconds

I only have a problem with one song, all the other songs are the full length song. When I play the song on the desktop, it's the whole song, but when I play it on my phone, it shows 4:08 seconds and then glitches to 25 seconds and stops after 25. If ...

  • Newbie
  • I only have a problem with one song, all the other songs are the full length song. When I play the song on the desktop, it's the whole song, but when I play it on my phone, it shows 4:08 seconds and ...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

h

ihu

  • Regular
  • ihu
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Not compatible with my Wileyfox device?

Hi all,For some reason Google Play has always listed Spotify as being incompatible with my mobile device and though I use it regularly on my desktop computer, I have never been able to download it from Google Play.The additional info on Play's "This ...

  • Newbie
  • Hi all, For some reason Google Play has always listed Spotify as being incompatible with my mobile device and though I use it regularly on my desktop computer, I have never been able to download i...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Family and Connect cant find devices

Hi, We have three Android phones. All are in a family account. Only i can control all connect devices in my network. I have a Sonos Play 3 that all phones can select. However, there are problems with my receiver, Yamaha RX-A 1030. Only i can use Spot...

  • Casual Listener
  • Hi,   We have three Android phones. All are in a family account. Only i can control all connect devices in my network. I have a Sonos Play 3 that all phones can select. However, there are prob...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Can't play the music downloaded onto my mobile through Spotify.

I go to local files on spotify on my desktop and it shows everything in "My music" folder. I hook up my mobile to my computer, copy and paste all the music files into my SD card.I open up the spotify app on my mobileI can not play my music the same w...

  • Newbie
  • I go to local files on spotify on my desktop and it shows everything in "My music" folder.  I hook up my mobile to my computer, copy and paste all the music files into my SD card. I open u...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lock screen on Google Pixel

On my Google Pixel, I'd like to have to controls shown on the lock screen, but not the wallpaper. Is it possible to do that? If on Settings -> Notifications I disable the notifications for Spotify I can't see either of them, and if I enable it I see ...

  • Newbie
  • On my Google Pixel, I'd like to have to controls shown on the lock screen, but not the wallpaper. Is it possible to do that?    If on Settings -> Notifications I disable the notificati...
  • morganjames
  • Newbie
  • 1800 Views
  • 2 replies
  • 1 likes
  • 1800 Views
  • 2 replies
  • 1 likes

Stop Spotify from using ANY data

How do I do this on my Android phone? The things I've done:Data Saver is onI've restricted background usage for SpotifyI've turned off downloading over cellular on Spotify And yet, Spotify still uses data whenever I have the app open. If I am not con...

  • Casual Listener
  • How do I do this on my Android phone?   The things I've done: Data Saver is on I've restricted background usage for Spotify I've turned off downloading over cellular on Spotify   A...
  • Noah
  • Spotify Star
  • 11618 Views
  • 3 replies
  • 1 likes
  • 11618 Views
  • 3 replies
  • 1 likes

Adding 1/8 car audio input jack as a 'device' for Spotify App

I want to add a 1/8 inch auxiliary jack in my car, designed for audio input, as a 'device' on the Spotify App on my phone to play music on the car speakers. I have what I believe is the proper cable; each end has a 1/8 inch male connector.

  • Regular
  • I want to add a 1/8 inch auxiliary jack in my car, designed for audio input, as a 'device' on the Spotify App on my phone to play music on the car speakers. I have what I believe is the proper cable;...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

visual bug after recieved call

Visual bug after recieving call on android note 8

  • Newbie
  • Visual bug after recieving call on android note 8
  • Noah
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

"You can download to a maximum of three devices"

I use Spotify premium for over a year now, and today I got the worst surprise ever out of the blue on my phone: I was unaware of this limit, but anyway I don't use more than three devices. I checked my account and here's the proof I am NOT using more...

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  • Regular
  • I use Spotify premium for over a year now, and today I got the worst surprise ever out of the blue on my phone:       I was unaware of this limit, but anyway I don't use more t...
  • mgomar_790
  • Newbie
  • 738 Views
  • 2 replies
  • 0 likes
  • 738 Views
  • 2 replies
  • 0 likes

Unable to connect to internet

Hi, I am a spotify premium user. I am currently running spotify on my google pixel (android 8.1). It seems that for some reason, i cannot connect to the internet no matter what types of internet i am using (wifi, data, etc). Is there anything I can d...

  • Casual Listener
  • Hi, I am a spotify premium user. I am currently running spotify on my google pixel (android 8.1). It seems that for some reason, i cannot connect to the internet no matter what types of internet i am...
  • Ansontyl96
  • Casual Listener
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

ANDROID & BMW APP HELP!!!!

Can someone please help me understand why my brand new bmw and recently updated spotify, hate one another? More often than not, spotify doesn't even show up on my media list, even if I plug the phone in. On the slight chance that it does appear, I ge...

  • Newbie
  • Can someone please help me understand why my brand new bmw and recently updated spotify, hate one another? More often than not, spotify doesn't even show up on my media list, even if I plug the phone...
  • BMWOslo
  • Newbie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Recently played playlist does not appear...

Suddenly, after starting a playlist already saved, my list of recently played items did not update. What can I do? No items I'm playing appear in the list

  • Music Fan
  • Suddenly, after starting a playlist already saved, my list of recently played items did not update. What can I do? No items I'm playing appear in the list
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Solved!! Songs not playing offline when downloaded

Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. when I was at work I was listening to my music an it...

  • Casual Listener
  • Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. ...
  • sallyhone
  • Casual Listener
  • 66874 Views
  • 9 replies
  • 0 likes
  • 66874 Views
  • 9 replies
  • 0 likes

Spotify premium: se cerco musica online mi dice "nessun risultato trovato"

Sulla mia auto utilizzo sistema Parrot con Android e fino a 15 giorni fa andava tutto bene. Ora invece non funziona piu la ricerca dei brani, mi dice sempre che non trova nessun risultato eppure Internet funziona perfettamente. Posso sapere perche? O...

  • Newbie
  •   Sulla mia auto utilizzo sistema Parrot con Android e fino a 15 giorni fa andava tutto bene. Ora invece non funziona piu la ricerca dei brani, mi dice sempre che non trova nessun risultato epp...
  • 1185 Views
  • 0 replies
  • 2 likes
  • 1185 Views
  • 0 replies
  • 2 likes

Bmw and android metadata

Hello guys,I have read various discussions about the metadata problem between android and bmw but I have not found a solution, can someone help me?I have a 2012 f30 with a professional navigator and an s8 but I do not see information about the songs....

  • Newbie
  • Hello guys, I have read various discussions about the metadata problem between android and bmw but I have not found a solution, can someone help me? I have a 2012 f30 with a professional navigator ...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Issues with connect and google cast and Doze

When you connect to any casting device (google home, mini, etc) and you set the phone down for a couple of minutes, the casting connection breaks causing the cast device to disappear from the connect list and lose control of playback from the phone. ...

  • Casual Listener
  • When you connect to any casting device (google home, mini, etc) and you set the phone down for a couple of minutes, the casting connection breaks causing the cast device to disappear from the connect...
  • 269 Views
  • 0 replies
  • 1 likes
  • 269 Views
  • 0 replies
  • 1 likes

Solved!! Spotify premium very slow and even offline music skips

Hi, I've been a spotify premium user for several years. I reguarly listen to music on my android phone (currently a samsung A3), both streaming and playing downloaded tracks offline. I've never had many problems for for the past couple of weeks its b...

  • Casual Listener
  • Hi,   I've been a spotify premium user for several years. I reguarly listen to music on my android phone (currently a samsung A3), both streaming and playing downloaded tracks offline.  ...
  • jameslikesmusic
  • Casual Listener
  • 5856 Views
  • 2 replies
  • 0 likes
  • 5856 Views
  • 2 replies
  • 0 likes