Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
209836 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559635 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462297 Views
575 replies
39 likes
Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?
Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?
Composer
437 Views
1 replies
0 likes
Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour and a half of playing time using offline mode exclusively befo...
Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour an...
Newbie
1182 Views
1 replies
1 likes
Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparacem do cartão SD e eu preciso baixar tudo de novo, e...
Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparac...
Newbie
13936 Views
13 replies
13 likes
This is so annoying. Just started. Why?
This is so annoying. Just started. Why?
2009 Views
0 replies
7 likes
Recently acquired a Topping NX2s. When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s.The frequency of the popping increases when the screen is turned off, so I'm suspecting its some...
Recently acquired a Topping NX2s. When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s. The frequency of the popping ...
1089 Views
0 replies
1 likes
Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot button to see the album cover? Its **bleep** that i c...
Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot bu...
415 Views
0 replies
0 likes
Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a second of playing. I have tried reinstalling the Spo...
Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a s...
Newbie
5249 Views
4 replies
0 likes
When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable to play any of my other playlists, except the first one. The issu...
When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable...
354 Views
0 replies
0 likes
Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared...
Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium a...
Newbie
1954 Views
4 replies
7 likes
Spotify switches off automatically very often. I have a Samsung S8....Do nno know why. The phone is new. The problem appeared two weeks ago.
Spotify switches off automatically very often. I have a Samsung S8.... Do nno know why. The phone is new. The problem appeared two weeks ago.
555 Views
0 replies
0 likes
When I start opening the spotify app, there is just a black Display with the unavailable buttons "start, browse, search.." but it won't start and doesn't react. I deinstalled the app many times but that doesn't help anything. Please help me.
When I start opening the spotify app, there is just a black Display with the unavailable buttons "start, browse, search.." but it won't start and doesn't react. I deinstalled the app many times ...
683 Views
0 replies
2 likes
Is there a setting that causes your playlist to automatically start from the beginning after the next song that I don't know about? I have one playlist that does this, if it's in shuffle mode or just standard mode the next song is always the first so...
Is there a setting that causes your playlist to automatically start from the beginning after the next song that I don't know about? I have one playlist that does this, if it's in shuffle mode or just...
Newbie
511 Views
1 replies
0 likes
Hey there Spotify-Community! I actually need some help and I will appreciate if somebody responds to my question. (Sorry for bad english by the way - I am german :/) My Issue: I have like 50 local files (songs obviously) on my computer and would like...
Hey there Spotify-Community! I actually need some help and I will appreciate if somebody responds to my question. 😉 (Sorry for bad english by the way - I am german :/) My Issue: I...
Newbie
715 Views
2 replies
0 likes
Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done!
Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done!
377 Views
0 replies
0 likes
I've download some music on my computer but I can't sync them to my phone.I don't know why.Thank you !
I've download some music on my computer but I can't sync them to my phone. I don't know why. Thank you !
Casual Listener
650 Views
2 replies
0 likes
I listen to different playlists at home ("gaming"), work ("background" - full of volcalless tracks) and on my mobile ("driving" - a small playlist I don't have to skip or mess around with while driving). Recently, when I get to work, the currently pl...
I listen to different playlists at home ("gaming"), work ("background" - full of volcalless tracks) and on my mobile ("driving" - a small playlist I don't have to skip or mess around with while drivi...
Newbie
5485 Views
7 replies
31 likes
Hey guys, i need ur help. I have trouble installing Spotify on my s7 even tho i live in Vienna and i bought the phone here in Saturn. I tried clearing the cache and data of Playstore and using an US server via VPN but it still says that app is not av...
Hey guys, i need ur help. I have trouble installing Spotify on my s7 even tho i live in Vienna and i bought the phone here in Saturn. I tried clearing the cache and data of Playstore and using an US ...
451 Views
0 replies
0 likes
I' not sure what had changed but I went through the "New way" and got logged back in but now it don't share to FB. As soon as it tries to connect it' giving me a login error? Any help would be appreciated.
I' not sure what had changed but I went through the "New way" and got logged back in but now it don't share to FB. As soon as it tries to connect it' giving me a login error? Any help would ...
434 Views
0 replies
0 likes
Hola!! Tengo una cuenta premium de la que suelo entrar desde cualquier dispositivo que llevo conmigo en el momento. Utilizo algunos dispositivos de Apple, como MacBook Pro o Ipad, y tambien lo utilizaba desde mi antigo Iphone. Pero acabo de cambiar d...
Hola!! Tengo una cuenta premium de la que suelo entrar desde cualquier dispositivo que llevo conmigo en el momento. Utilizo algunos dispositivos de Apple, como MacBook Pro o Ipad, y tambien ...
332 Views
0 replies
0 likes
After I connect to Spotify online and go into offline mode it tells me i have 29 days before I need to reconnect to verify that I'm still a premium user. However, after 2 hours or less of using offline mode, the music stops and says i must connect to...
After I connect to Spotify online and go into offline mode it tells me i have 29 days before I need to reconnect to verify that I'm still a premium user. However, after 2 hours or less...
487 Views
0 replies
0 likes
