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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376101 Views

541 replies

34 likes

Account
Free
  • 376101 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7552 Views

0 replies

7 likes

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Superuser Contribution Matching spotify with shazam.

I can't match spotify with shazam,. I don't have the option in shzam, it is update and yes i'm a premium user of spotify. Please help

Newbie

I can't match spotify with shazam,. I don't have the option in shzam, it is update and yes i'm a premium user of spotify. Please help

LGT

Regular

8844 Views

9 replies

8 likes

  • 8844 Views
  • 9 replies
  • 8 likes

pnehht85t5v79p8akl99tkm6

So been having this annoying problem where I've been logged out of Spotify and when I log in it kicks me back out to the login so I try again and it will does the same thing so I try logging in from Facebook but it says there is a problem so that doe...

Newbie

So been having this annoying problem where I've been logged out of Spotify and when I log in it kicks me back out to the login so I try again and it will does the same thing so I try logging in from ...

Joe

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Extreme versus Normal Quality

If I mistakenly downloaded playlists in Normal Quality, do I have to clear cache and start over and redownload in Extreme? These are about 1000 tracks.

Visitor

If I mistakenly downloaded playlists in Normal Quality, do I have to clear cache and start over and redownload in Extreme? These are about 1000 tracks.

TheBrickSlayer

Roadie

1153 Views

1 replies

0 likes

  • 1153 Views
  • 1 replies
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BMW ConnectedDrive

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

Casual Listener

Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - Changing ...

1605 Views

0 replies

2 likes

BMW
ConnectedDrive
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  • 0 replies
  • 2 likes

Solved!! Playlist

Tengo dos playlist, una de un genero y otra de genero distinto, ambas con muchas canciones, quisiera poder reproducir las dos playlist como si fueran una y no tener que pasar las canciones a una nueva playlist ya que son muchas.

Newbie

Tengo dos playlist, una de un genero y otra de genero distinto, ambas con muchas canciones, quisiera poder reproducir las dos playlist como si fueran una y no tener que pasar las canciones a una nuev...

TheBrickSlayer

Roadie

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Solved!! App en pantalla bloqueada

Estimados, en un principio, mientras reproducía música en mi S6 edge de spotify, con la pantalla bloqueada podía cambiar el tema que escuchaba y demás opciones que ya no las tengo.Cada vez que quiero pasar un tema, tengo que desbloquear el teléfono y...

Newbie

Estimados, en un principio, mientras reproducía música en mi S6 edge de spotify, con la pantalla bloqueada podía cambiar el tema que escuchaba y demás opciones que ya no las tengo. Cada vez que quie...

ivanchra

Newbie

173244 Views

25 replies

2 likes

  • 173244 Views
  • 25 replies
  • 2 likes

Volume too low on android app

After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and their sound is fine on spotify is behaving like thi...

Regular

After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and ...

kimera23

Newbie

44841 Views

6 replies

2 likes

low
Sound Quality
volume
  • 44841 Views
  • 6 replies
  • 2 likes

Can't get access to Premium on my Android

Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutting down the program, restarting my phone.. Still do...

Visitor

Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutti...

Joe

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

I can't use sd card storage in Android app

Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't appears. The sd-card appears well installed in my phone. Thanks to all.

Casual Listener

Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't  appears. The sd-card appears well installed in my phone. Thanks to all.

Patife_br

Newbie

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Weird Audio 'Blips' When Playing Spotify On Chromecast

Hi there, When casting Spotify from my phone, there are some songs that have very strange audio artifacts / blips present that are not present when playing them elsewhere. I play the songs through my phone's speakers, through a speaker system via an ...

Regular

Hi there,   When casting Spotify from my phone, there are some songs that have very strange audio artifacts / blips present that are not present when playing them elsewhere. I play the songs t...

xinux

Casual Listener

6646 Views

13 replies

4 likes

Android
iphone
  • 6646 Views
  • 13 replies
  • 4 likes

Widget/Buttons Not working

I have an android phone with the latest version of Spotify on it. When I am in the lock screen and the Spotify widget shows, I cannot advance to the next song or go back. Only the pause/play button works. Also, from the home screen if i pull down the...

Newbie

I have an android phone with the latest version of Spotify on it. When I am in the lock screen and the Spotify widget shows, I cannot advance to the next song or go back. Only the pause/play button w...

Briscoeja

Newbie

8280 Views

9 replies

7 likes

Android
buttons
Widget
  • 8280 Views
  • 9 replies
  • 7 likes

Se sigue pausando

Buenas noches.Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion.Reinstalar el sistema operativo y el app nada ha funcionado.Esta instalado en un huawei P9 android 6.0Agradezco su pronta colabor...

Casual Listener

Buenas noches. Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion. Reinstalar el sistema operativo y el app nada ha funcionado. Esta in...

laRous07

Newbie

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

spotify stops: pause or shuts down

Hello,I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0.When I open the spotify on the phone, after a few minuts (maybe less) it just stops playing, shuts down or just ...

Casual Listener

Hello, I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0. When I open the spotify on the phone, after a few minuts ...

flavikiwi

Casual Listener

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
  • 0 likes

Mobile data

Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data to listen to it?

Newbie

Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data...

jsannn

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Radio is missing from Android app

Hello all, Can anyone help me find the radio stations section in the Android app? It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio tab at the bottom, next to playlists, search, home etc.. but there is n...

Casual Listener

Hello all,    Can anyone help me find the radio stations section in the Android app?  It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio...

Cutiebiz

Newbie

4739 Views

3 replies

1 likes

  • 4739 Views
  • 3 replies
  • 1 likes

Music Videos on android

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to some songs but when i open the same play list and s...

Casual Listener

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to ...

719 Views

0 replies

0 likes

  • 719 Views
  • 0 replies
  • 0 likes

It doesent plays songs

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?.Ingen skillnad i installningarna heller.

Casual Listener

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?. Ingen skillnad i installningarna heller.

270 Views

0 replies

0 likes

  • 270 Views
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How do I remove downloaded music?

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximum number of downloads, and I need to remove some to...

Newbie

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximu...

latrelljennings

Regular

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

Doesn't download playlists in Android

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both have enough storage, tried with different playlists...

Regular

My downloads stop. This is the second phone model/make I am experiencing the same problem. Spotify starts downloading process, but doesn't proceed most of the time. Tried with different phones, both ...

419 Views

0 replies

0 likes

Android fix it
Download bug
Download Playlists
Downloading playlist
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Albums or songs don't work

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.Device: Redmi Note 3

Casual Listener

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi No...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes