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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202277 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202277 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547021 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454857 Views

571 replies

38 likes

Account
Free
  • 454857 Views
  • 571 replies
  • 38 likes

Downloaded music don't play

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the spotify website says, but anything have worked.Could any...

Newbie

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the ...

songassistant

Composer

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Spotify UI Change Issues

After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of each individual playlist. (Really, Spotify?)2. No access to a...

Casual Listener

After the new UI Change, has anyone had the same problems? I am currently using the Android app.   1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of e...

songassistant

Composer

2234 Views

4 replies

1 likes

  • 2234 Views
  • 4 replies
  • 1 likes

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?

Newbie

Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?

songassistant

Composer

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Battery killer

Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour and a half of playing time using offline mode exclusively befo...

Regular

Hello,   I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour an...

HelpingHand123

Newbie

1168 Views

1 replies

1 likes

  • 1168 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problema com armazenamento no cartão SD

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparacem do cartão SD e eu preciso baixar tudo de novo, e...

Regular

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparac...

Lazaro_Pires

Newbie

13863 Views

13 replies

13 likes

  • 13863 Views
  • 13 replies
  • 13 likes

Problem with USB DAC

Recently acquired a Topping NX2s. When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s.The frequency of the popping increases when the screen is turned off, so I'm suspecting its some...

Newbie

Recently acquired a Topping NX2s.   When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s. The frequency of the popping ...

1063 Views

0 replies

1 likes

  • 1063 Views
  • 0 replies
  • 1 likes

No Cover art on left side ?

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot button to see the album cover? Its **bleep** that i c...

Casual Listener

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot bu...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Solved!! Volume

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a second of playing. I have tried reinstalling the Spo...

Casual Listener

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a s...

Ppppppp

Newbie

5204 Views

4 replies

0 likes

  • 5204 Views
  • 4 replies
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Can play only "Discover Weekly" playlist when in landscape mode

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable to play any of my other playlists, except the first one. The issu...

Casual Listener

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
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Sound cuts out briefly at beginning of songs.

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared...

Newbie

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium a...

Craigar1

Newbie

1912 Views

4 replies

7 likes

  • 1912 Views
  • 4 replies
  • 7 likes

Spotify switches off automatically very often. I have a Samsung S8....l

Spotify switches off automatically very often. I have a Samsung S8....Do nno know why. The phone is new. The problem appeared two weeks ago.

Newbie

Spotify switches off automatically very often. I have a Samsung S8.... Do nno know why. The phone is new. The problem appeared two weeks ago. 

543 Views

0 replies

0 likes

  • 543 Views
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Android Spotify doesn't open accessfully

When I start opening the spotify app, there is just a black Display with the unavailable buttons "start, browse, search.." but it won't start and doesn't react. I deinstalled the app many times but that doesn't help anything. Please help me.

Newbie

When I start opening the spotify app, there is just a black Display with the unavailable buttons "start, browse, search.." but it won't start and doesn't react. I deinstalled the app many times ...

671 Views

0 replies

2 likes

  • 671 Views
  • 0 replies
  • 2 likes

Playlist sorting options

Is there a setting that causes your playlist to automatically start from the beginning after the next song that I don't know about? I have one playlist that does this, if it's in shuffle mode or just standard mode the next song is always the first so...

Newbie

Is there a setting that causes your playlist to automatically start from the beginning after the next song that I don't know about? I have one playlist that does this, if it's in shuffle mode or just...

salvatorecuero

Newbie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Cannot listen to local files on my smartphone(samsung galaxy s3 mini)

Hey there Spotify-Community! I actually need some help and I will appreciate if somebody responds to my question. (Sorry for bad english by the way - I am german :/) My Issue: I have like 50 local files (songs obviously) on my computer and would like...

Newbie

Hey there Spotify-Community!   I actually need some help and I will appreciate if somebody responds to my question. 😉 (Sorry for bad english by the way - I am german :/)   My Issue: I...

Connorj2008

Newbie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Shuffle

Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done!

Newbie

Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done! 

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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I can't download my PC's Local Files on my phone

I've download some music on my computer but I can't sync them to my phone.I don't know why.Thank you !

Casual Listener

I've download some music on my computer but I can't sync them to my phone. I don't know why. Thank you !

CharlyDelta

Casual Listener

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

Disable spotify queue syncing (between mobile / desktop)

I listen to different playlists at home ("gaming"), work ("background" - full of volcalless tracks) and on my mobile ("driving" - a small playlist I don't have to skip or mess around with while driving). Recently, when I get to work, the currently pl...

Music Fan

I listen to different playlists at home ("gaming"), work ("background" - full of volcalless tracks) and on my mobile ("driving" - a small playlist I don't have to skip or mess around with while drivi...

amarson

Newbie

5395 Views

7 replies

31 likes

  • 5395 Views
  • 7 replies
  • 31 likes

Cant download spotify in Austria even tho i bought the phone in Vienna and i live in Vienna.

Hey guys, i need ur help. I have trouble installing Spotify on my s7 even tho i live in Vienna and i bought the phone here in Saturn. I tried clearing the cache and data of Playstore and using an US server via VPN but it still says that app is not av...

Newbie

Hey guys, i need ur help. I have trouble installing Spotify on my s7 even tho i live in Vienna and i bought the phone here in Saturn. I tried clearing the cache and data of Playstore and using an US ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Can't share to FB...Login error now?

I' not sure what had changed but I went through the "New way" and got logged back in but now it don't share to FB. As soon as it tries to connect it' giving me a login error? Any help would be appreciated.

Regular

I' not sure what had changed but I went through the "New way" and got logged back in but now it don't share to FB. As soon as it tries to connect it' giving me a login error?   Any help would ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes