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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114604 Views

26 replies

4 likes

  • 114604 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230328 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230328 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589454 Views

79 replies

3 likes

  • 589454 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484465 Views

580 replies

42 likes

Account
Free
  • 484465 Views
  • 580 replies
  • 42 likes

Solved!! shuffle won't stop on android

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium service so I cannot find a setting to turn off the shuf...

Casual Listener

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium se...

Madison_willie

Newbie

123402 Views

19 replies

5 likes

  • 123402 Views
  • 19 replies
  • 5 likes

Superuser Contribution Spotify doesn't recognize offline download

Hi,The space on my device was running out so I tried to transfer the offline downloads on my SD card.The process succeeded but now all my downloads are not available to listen to it offline mode and if I try to download the songs once again the data ...

Casual Listener

Hi, The space on my device was running out so I tried to transfer the offline downloads on my SD card. The process succeeded but now all my downloads are not available to listen to it offline mode ...

CryticalAce

Spotify Star

2243 Views

5 replies

0 likes

  • 2243 Views
  • 5 replies
  • 0 likes

Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

Newbie

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...

973 Views

0 replies

0 likes

  • 973 Views
  • 0 replies
  • 0 likes

Shuffle no longer all that random

With the recent update, on my Samsung Galaxy S3 (Android version 4.3), when I shuffle a playlist, the songs now follow a similar pseudorandom pattern. I hear much of what's in the beginning of my lists, and rarely do I hear 2/3 of my lists anymore (u...

Casual Listener

With the recent update, on my Samsung Galaxy S3 (Android version 4.3), when I shuffle a playlist, the songs now follow a similar pseudorandom pattern. I hear much of what's in the beginning of m...

caszriel

Composer

1765 Views

5 replies

2 likes

  • 1765 Views
  • 5 replies
  • 2 likes

Solved!! Forward Button Stops

Spotify limits the number of times to forward how many songs before it grays out the forward button? I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what's the problem? I'm using the Spotify app on my phone btw...

Visitor

Spotify limits the number of times to forward how many songs before it grays out the forward button?  I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what...

caszriel

Composer

2749 Views

4 replies

0 likes

  • 2749 Views
  • 4 replies
  • 0 likes

Music stops alone

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music. However the android app stops alone...it's very frustrated as I am working and I hate working without music.I changed my password to avoid the problem but it's not.......

Newbie

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music.  However the android app stops alone...it's very frustrated as I am working and I hate working without music. ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

Spotify android app is S***

This is the worst app I have on my tabletglitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not workingThe app is unreliable and buggy and has been for agesI can't believe I'm ...

Visitor

This is the worst app I have on my tablet glitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not working The app is un...

TheBrickSlayer

Roadie

635 Views

1 replies

1 likes

  • 635 Views
  • 1 replies
  • 1 likes

Won't stop playing music when bluetooth devide disconnected

Hello, I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth.What happens is when I turn the car off, usually Spotify goes to pause, but now it resumes the music on my cell phones speakers instead. Also when I get a c...

Newbie

Hello,    I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth. What happens is when I turn the car off, usually Spotify goes to pause, but now it resum...

Chrisfh

Newbie

2406 Views

1 replies

12 likes

  • 2406 Views
  • 1 replies
  • 12 likes

Android TV App

When scrolling through albums or playlists, if you select an album to play a track, when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist you selected - very annoying, please gix. Thanks.

Newbie

When scrolling through albums or playlists, if you select an album to play a track,  when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Downloadable Device Limit?

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! It's not a huge deal, because I spend most of the da...

Casual Listener

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! I...

phan_times

Community Legend

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

im not getting my premium in mobile

Hello, as you can see in this print https://imgur.com/a/iwYKOi have premium until 06/03/2018 but since today i am not able to listen music offline.someone can help me pls? Thanks for the attention.

Newbie

Hello, as you can see in this print https://imgur.com/a/iwYKO i have premium until 06/03/2018 but since today i am not able to listen music offline. someone can help me pls?   Thanks fo...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error en la descarga

Cada vez que descargo la música aparece ese mensaje y ya cerré sesión en todos los dispositivos

Newbie

Cada vez que descargo la música aparece ese mensaje y ya cerré sesión en todos los dispositivos

Afranco25

Newbie

2677 Views

2 replies

0 likes

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  • 2 replies
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New phone

So i bought a new phone and i downloaded spotify but it won't recognize that i have a premium account and such. I can't play offline mode and change the quality of my music when I download.

Newbie

So i bought a new phone and i downloaded spotify but it won't recognize that i have a premium account and such. I can't play offline mode and change the quality of my music when I download.

jsannn

Community Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Bug in Playlists view in landscape orientation

Steps to reproduce:- Device in landscape orientation- Click: Your Library -> Playlists Expected result:- Playlists view opens and all playlists are selectable Actual result:- Playlists view opens and Discover Weekly (the topmost playlist) gets select...

Regular

Steps to reproduce: - Device in landscape orientation - Click: Your Library -> Playlists   Expected result: - Playlists view opens and all playlists are selectable   Actual result...

songassistant

Composer

1410 Views

6 replies

1 likes

  • 1410 Views
  • 6 replies
  • 1 likes

Shuffle broken on big playlists with Google Home

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce:Open Spotify app on androidClick on "Devices Available" and connect to my Google Home as the active deviceClick a song near the bottom of a playlist with...

Casual Listener

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce: Open Spotify app on android Click on "Devices Available" and connect to my Google Home as the...

lukemacneil

Newbie

1775 Views

1 replies

13 likes

  • 1775 Views
  • 1 replies
  • 13 likes

How to access artist/genre suggestion page

Hi, I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't know what to call the page I'm referring to, but right after y...

Newbie

Hi,   I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't kn...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook login error

I'm use facebook login, but I get login error message

Newbie

I'm use facebook login, but I get login error message

Melody

Spotify

1228 Views

1 replies

0 likes

  • 1228 Views
  • 1 replies
  • 0 likes

bluetooth headset play button

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play/pause button does not work with the app. The Googl...

Casual Listener

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play...

bbeuerlein

Casual Listener

4582 Views

9 replies

11 likes

  • 4582 Views
  • 9 replies
  • 11 likes

Se borran canciones

Hola, cada ves que entro a mi spotify premium aparece la pestana de descargando y se descargan algunas dos o tres canciones que al parecer se borraron, eso me pasa cada ves que entro a mi spotify. Me pueden ayudar con eso?

Newbie

Hola, cada ves que entro a mi spotify premium aparece la pestana de descargando y se descargan algunas dos o tres canciones que al parecer se borraron, eso me pasa cada ves que entro a mi spotify. Me...

TheBrickSlayer

Roadie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Spotify only provides Album art for first track in Android Auto

Hi,I'm a developer for in-vehicle infotainment systems and for Android Auto in particular. I've observed that the Spotify app only seems to provide Album Art for the first track after Spotify is started. After skipping to the next track, the mediaPla...

Newbie

Hi, I'm a developer for in-vehicle infotainment systems and for Android Auto in particular. I've observed that the Spotify app only seems to provide Album Art for the first track after Spotify is ...

TheBrickSlayer

Roadie

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes