Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118203 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238011 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598927 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491442 Views
581 replies
42 likes
Me gustaria saber cual es la razon por la que Spotify elimina mis canciones descargadas una y otra vez sin motivo aparente. Cada vez que vuelvo a descargarlas al dia siguiente aparecen eliminidas. No he descargado musica en mas de tres dispositivos, ...
Me gustaria saber cual es la razon por la que Spotify elimina mis canciones descargadas una y otra vez sin motivo aparente. Cada vez que vuelvo a descargarlas al dia siguiente aparecen eliminidas. No...
Newbie
693 Views
1 replies
3 likes
I have an SD card, but when I look through spotify settings, there is no option to choose where songs are stored. So everything goes on to internal where i don't have much space... any one have advice?Thank you kindly.
I have an SD card, but when I look through spotify settings, there is no option to choose where songs are stored. So everything goes on to internal where i don't have much space... any one have advic...
Community Legend
1447 Views
2 replies
0 likes
For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...
For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...
Community Legend
1077 Views
6 replies
0 likes
I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?
I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?
Newbie
2549 Views
2 replies
2 likes
What bit rate does the android TV app play music at?Thanks.
What bit rate does the android TV app play music at? Thanks.
Not applicable
1480 Views
1 replies
6 likes
Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks, I am unable to do so.I have Samsung galaxy s7, un...
Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks...
Not applicable
72728 Views
65 replies
22 likes
Hello,After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes on my internal storage.This problem appeared on both N...
Hello, After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes...
392 Views
0 replies
0 likes
I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned it off for one minute and I turn it back on the song...
I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned i...
435 Views
0 replies
0 likes
I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...
I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...
Community Legend
1104 Views
3 replies
0 likes
I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason. I first make them available offline, wait until t...
I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason...
Newbie
32932 Views
41 replies
12 likes
Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...
Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background ...
Casual Listener
772 Views
1 replies
0 likes
I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads where it was suggested to: "Remove as much things ...
I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads...
684 Views
0 replies
3 likes
So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip songs. Please fix spotify, started happening after mo...
So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip so...
Newbie
37587 Views
6 replies
12 likes
Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phone to "search spotify and play a specific tune" with...
Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phon...
Newbie
75415 Views
16 replies
1 likes
I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...
I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...
Casual Listener
1034 Views
3 replies
0 likes
i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...
i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...
Community Legend
2154 Views
3 replies
0 likes
Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...
Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log i...
Community Legend
509 Views
1 replies
0 likes
When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?
When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...
Community Legend
8640 Views
3 replies
0 likes
Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)?I know I can delete it, but don't feel like loggin in again etc. I just want the app to be light
Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)? I know I can delete it, but don't feel like loggi...
Community Legend
74678 Views
9 replies
2 likes
The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...
The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...
523 Views
0 replies
0 likes
