Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
  • 387783 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

  • 8043 Views
  • 0 replies
  • 7 likes

Superuser Contribution App not working correctly on Samsung Galaxy S8

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different Android phone showed me what the Spotify app looked ...

Visitor

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different A...

user-removed

Not applicable

4344 Views

11 replies

0 likes

  • 4344 Views
  • 11 replies
  • 0 likes

Downloaded songs not showing.

I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads. Today when I went into the downloaded playlist, the songs were in the playlist however instead of havin...

Newbie

I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads.   Today when I went into the downloaded playl...

TheMonarch86

Casual Listener

15297 Views

10 replies

9 likes

  • 15297 Views
  • 10 replies
  • 9 likes

Se cierra

Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaandolo y volviéndolo a instalar...reiniciando el celul...

Newbie

Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaand...

Davisil04

Newbie

6887 Views

10 replies

18 likes

  • 6887 Views
  • 10 replies
  • 18 likes

Deleting music

How do I delete all me music at once I want to start fresh 

Newbie

How do I delete all me music at once I want to start fresh  

user-removed

Not applicable

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cracking noise on all music. Galaxy S5

Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5.Please help.

Casual Listener

Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5. Please help.

Catoo

Newbie

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

View queue on Artist Radio

Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't.If I tap the up-arrow to the left of the simle playback controls, I can see a large image of the cover art f...

Music Fan

Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't. If I tap the up-arrow to the left of the simle playback...

Andy_P

Music Fan

1107 Views

2 replies

1 likes

  • 1107 Views
  • 2 replies
  • 1 likes

how to setup for wifi only

I have samsung s7 edge, have noticed once the wifi stopped during listening its continue sometimes on the cellular, sometimes not, how come? how I can 100% prevent spotify from using the cellular data. I want spotify to work only on wifi.

Casual Listener

I have samsung s7 edge, have noticed once the wifi stopped during listening its continue sometimes on the cellular, sometimes not, how come? how I can 100% prevent spotify from using the cellular dat...

Peter87

Newbie

5254 Views

3 replies

6 likes

  • 5254 Views
  • 3 replies
  • 6 likes

Spotify on separate device interrupting

I often use spotify to play music at my apartment. It's often playing in the background for my wife and I to enjoy or sometimes even for our dogs while I'm away. Occasionally I want to listen to a podcast on my phone but still leave spotify playing o...

Casual Listener

I often use spotify to play music at my apartment. It's often playing in the background for my wife and I to enjoy or sometimes even for our dogs while I'm away. Occasionally I want to listen to a po...

atlphenom

Casual Listener

1352 Views

2 replies

0 likes

  • 1352 Views
  • 2 replies
  • 0 likes

Solved!! "No storage area found"

Hi,Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, removing the file android/data/com.spotify, I've cleared...

Casual Listener

Hi, Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, r...

arthilew

Newbie

83570 Views

77 replies

12 likes

storage
  • 83570 Views
  • 77 replies
  • 12 likes

Problem with Spotify

Every time after I download the songs and close the application and open again it appears that the songs are not downloaded and I just downloaded all. Please, help me

Newbie

Every time after I download the songs and close the application and open again it appears that the songs are not downloaded and I just downloaded all. Please, help me 

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Radio interface on playlists

Hi. This is hard to explain, so I could'nt google the solution. I've recently got a new phone (Moto E4, Android 7.1.1, Spotify 8.4.35.152 armV7) and I have Spotify premium, family plan. When I try to play one of my private playlists I get the radio i...

Casual Listener

Hi. This is hard to explain, so I could'nt google the solution. I've recently got a new phone (Moto E4, Android 7.1.1, Spotify 8.4.35.152 armV7) and I have Spotify premium, family plan. When I try to...

628 Views

0 replies

0 likes

Android
bugs
Premium
  • 628 Views
  • 0 replies
  • 0 likes

album art not displaying correctly

Hi allI am using android auto via Samsung galaxy s8 connected via usb to my Kia optima Sportwagon 2017. When running Spotify it cuts off the top part of the album art. Any ideas or suggestions to resolve this. Please see attachment.

Newbie

Hi all I am using android auto via Samsung galaxy s8 connected via usb to my Kia optima Sportwagon 2017. When running Spotify it cuts off the top part of the album art. Any ideas or suggestions to r...

839 Views

0 replies

1 likes

  • 839 Views
  • 0 replies
  • 1 likes

Play music folder

I dont found the option to play a folder.I can in desktop app but not in android.

Newbie

I dont found the option to play a folder. I can in desktop app but not in android.

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Albums not downloading

I can't seem to download full albums anymore. Even my original albums that I have downloaded now only have 2 or 3 songs available to play. Has this happened to anyone else?

Newbie

I can't seem to download full albums anymore. Even my original albums that I have downloaded now only have 2 or 3 songs available to play. Has this happened to anyone else?

Ace_84

Newbie

850 Views

2 replies

1 likes

  • 850 Views
  • 2 replies
  • 1 likes

Trouble Playing any album or song

Hey yall. I downloaded Spotify on my Android yesterday and when I search a particular song / album on the search bar, it refuses to play at all. Screenshot below. Please help.

Newbie

Hey yall. I downloaded Spotify on my Android yesterday and when I search a particular song / album on the search bar, it refuses to play at all. Screenshot below. Please help.

user-removed

Not applicable

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Spotify app no longer connects

Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something went wrong." For a couple of days I could fix it by restart...

Regular

Over the last week or so, my Spotify for Android app has become pretty much unusable.  It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something we...

Squeak21

Regular

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Almacenamiento FALSO SD

Hola, quiero informar de un problema que hace dificil disfrutar la aplicacion, nuevamente el Almacenamiento.A mi si me aparece el cambiar Almacenamiento a Micro SD, el problema viene cuando descargo mi musica, ya que utiliza la micro SD, Y TAMBIEN LA...

Newbie

Hola, quiero informar de un problema que hace dificil disfrutar la aplicacion, nuevamente el Almacenamiento. A mi si me aparece el cambiar Almacenamiento a Micro SD, el problema viene cuando descarg...

agustinmass95

Newbie

605 Views

2 replies

2 likes

  • 605 Views
  • 2 replies
  • 2 likes

Put your music songs in a playlist

Is there a way on the app to put every song in my "your music" in a playlist?

Newbie

Is there a way on the app to put every song in my "your music" in a playlist?

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Closing when opening other apps.

My spotify closes when I try to open other apps like Snapchat or a game where I want the music in the background. How do I keep Spotify on while using other apps that use/record sound as well?

Newbie

My spotify closes when I try to open other apps like Snapchat or a game where I want the music in the background.   How do I keep Spotify on while using other apps that use/record sound as wel...

tony1278

Music Fan

20342 Views

2 replies

0 likes

  • 20342 Views
  • 2 replies
  • 0 likes

Playlist gone after changing to new phone

Please help, my playlist is gone after changing to new phone. Was on premium subscription. Cant find my playlist anymore ever since I've login again. Please help.

Visitor

Please help, my playlist is gone after changing to new phone. Was on premium subscription. Cant find my playlist anymore ever since I've login again.    Please help.

avahofmann

Music Fan

861 Views

3 replies

0 likes

  • 861 Views
  • 3 replies
  • 0 likes