Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375518 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have samsung s7 edge, have noticed once the wifi stopped during listening its continue sometimes on the cellular, sometimes not, how come? how I can 100% prevent spotify from using the cellular data. I want spotify to work only on wifi.
I have samsung s7 edge, have noticed once the wifi stopped during listening its continue sometimes on the cellular, sometimes not, how come? how I can 100% prevent spotify from using the cellular dat...
Newbie
5224 Views
3 replies
6 likes
I often use spotify to play music at my apartment. It's often playing in the background for my wife and I to enjoy or sometimes even for our dogs while I'm away. Occasionally I want to listen to a podcast on my phone but still leave spotify playing o...
I often use spotify to play music at my apartment. It's often playing in the background for my wife and I to enjoy or sometimes even for our dogs while I'm away. Occasionally I want to listen to a po...
Casual Listener
1328 Views
2 replies
0 likes
Hi,Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, removing the file android/data/com.spotify, I've cleared...
Hi, Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, r...
Newbie
83139 Views
77 replies
12 likes
Every time after I download the songs and close the application and open again it appears that the songs are not downloaded and I just downloaded all. Please, help me
Every time after I download the songs and close the application and open again it appears that the songs are not downloaded and I just downloaded all. Please, help me
400 Views
0 replies
0 likes
Hi. This is hard to explain, so I could'nt google the solution. I've recently got a new phone (Moto E4, Android 7.1.1, Spotify 8.4.35.152 armV7) and I have Spotify premium, family plan. When I try to play one of my private playlists I get the radio i...
Hi. This is hard to explain, so I could'nt google the solution. I've recently got a new phone (Moto E4, Android 7.1.1, Spotify 8.4.35.152 armV7) and I have Spotify premium, family plan. When I try to...
622 Views
0 replies
0 likes
Hi allI am using android auto via Samsung galaxy s8 connected via usb to my Kia optima Sportwagon 2017. When running Spotify it cuts off the top part of the album art. Any ideas or suggestions to resolve this. Please see attachment.
Hi all I am using android auto via Samsung galaxy s8 connected via usb to my Kia optima Sportwagon 2017. When running Spotify it cuts off the top part of the album art. Any ideas or suggestions to r...
830 Views
0 replies
1 likes
I dont found the option to play a folder.I can in desktop app but not in android.
I dont found the option to play a folder. I can in desktop app but not in android.
277 Views
0 replies
0 likes
I can't seem to download full albums anymore. Even my original albums that I have downloaded now only have 2 or 3 songs available to play. Has this happened to anyone else?
I can't seem to download full albums anymore. Even my original albums that I have downloaded now only have 2 or 3 songs available to play. Has this happened to anyone else?
Newbie
844 Views
2 replies
1 likes
Hey yall. I downloaded Spotify on my Android yesterday and when I search a particular song / album on the search bar, it refuses to play at all. Screenshot below. Please help.
Hey yall. I downloaded Spotify on my Android yesterday and when I search a particular song / album on the search bar, it refuses to play at all. Screenshot below. Please help.
Not applicable
257 Views
1 replies
0 likes
Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something went wrong." For a couple of days I could fix it by restart...
Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something we...
Regular
385 Views
1 replies
0 likes
Hola, quiero informar de un problema que hace dificil disfrutar la aplicacion, nuevamente el Almacenamiento.A mi si me aparece el cambiar Almacenamiento a Micro SD, el problema viene cuando descargo mi musica, ya que utiliza la micro SD, Y TAMBIEN LA...
Hola, quiero informar de un problema que hace dificil disfrutar la aplicacion, nuevamente el Almacenamiento. A mi si me aparece el cambiar Almacenamiento a Micro SD, el problema viene cuando descarg...
Newbie
595 Views
2 replies
2 likes
Is there a way on the app to put every song in my "your music" in a playlist?
Is there a way on the app to put every song in my "your music" in a playlist?
400 Views
0 replies
0 likes
My spotify closes when I try to open other apps like Snapchat or a game where I want the music in the background. How do I keep Spotify on while using other apps that use/record sound as well?
My spotify closes when I try to open other apps like Snapchat or a game where I want the music in the background. How do I keep Spotify on while using other apps that use/record sound as wel...
Music Fan
20318 Views
2 replies
0 likes
Please help, my playlist is gone after changing to new phone. Was on premium subscription. Cant find my playlist anymore ever since I've login again. Please help.
Please help, my playlist is gone after changing to new phone. Was on premium subscription. Cant find my playlist anymore ever since I've login again. Please help.
Music Fan
858 Views
3 replies
0 likes
About half of the albums I have downloaded now have a random amount of songs missing from them. If I search the album and click on it the songs are there and I can listen to them, but they won't download to my phone. I haven't really changed my usage...
About half of the albums I have downloaded now have a random amount of songs missing from them. If I search the album and click on it the songs are there and I can listen to them, but they won'...
Casual Listener
1244 Views
2 replies
0 likes
Does the Spotify app for this portable digital music player allow one to listen to music offline?
Does the Spotify app for this portable digital music player allow one to listen to music offline?
1228 Views
0 replies
2 likes
Currently on Galaxy S7 Edge but have encountered this issue in several android phones. The widget goes blank after a while if music is not playing. This may be related to android ram management but Spotify should make it persistent (only the homescre...
Currently on Galaxy S7 Edge but have encountered this issue in several android phones. The widget goes blank after a while if music is not playing. This may be related to android ram management but S...
Casual Listener
9119 Views
8 replies
5 likes
My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.
My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.
Newbie
5528 Views
8 replies
2 likes
This morning I was suprised to learn, by accident, that a LOT of my playlists' songs are greyed out and no longer playable. Most notably Billy Idol and The Mavericks have several songs that I can no longer play, presumably because Spotify has gotten ...
This morning I was suprised to learn, by accident, that a LOT of my playlists' songs are greyed out and no longer playable. Most notably Billy Idol and The Mavericks have several songs that I c...
360 Views
0 replies
1 likes
Spotify is reliant on my phone i cant play music through the smart watch or devices conectrd to it. Maybe im missing something please write back.
Spotify is reliant on my phone i cant play music through the smart watch or devices conectrd to it. Maybe im missing something please write back.
Casual Listener
4815 Views
5 replies
0 likes
