Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397337 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different Android phone showed me what the Spotify app looked ...
So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different A...
Not applicable
4380 Views
11 replies
0 likes
I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads. Today when I went into the downloaded playlist, the songs were in the playlist however instead of havin...
I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads. Today when I went into the downloaded playl...
Casual Listener
15361 Views
10 replies
9 likes
Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaandolo y volviéndolo a instalar...reiniciando el celul...
Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaand...
Newbie
6940 Views
10 replies
18 likes
How do I delete all me music at once I want to start fresh
How do I delete all me music at once I want to start fresh
Not applicable
533 Views
1 replies
0 likes
Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5.Please help.
Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5. Please help.
Newbie
615 Views
2 replies
0 likes
Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't.If I tap the up-arrow to the left of the simle playback controls, I can see a large image of the cover art f...
Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't. If I tap the up-arrow to the left of the simle playback...
Music Fan
1124 Views
2 replies
1 likes
I have samsung s7 edge, have noticed once the wifi stopped during listening its continue sometimes on the cellular, sometimes not, how come? how I can 100% prevent spotify from using the cellular data. I want spotify to work only on wifi.
I have samsung s7 edge, have noticed once the wifi stopped during listening its continue sometimes on the cellular, sometimes not, how come? how I can 100% prevent spotify from using the cellular dat...
Newbie
5278 Views
3 replies
6 likes
I often use spotify to play music at my apartment. It's often playing in the background for my wife and I to enjoy or sometimes even for our dogs while I'm away. Occasionally I want to listen to a podcast on my phone but still leave spotify playing o...
I often use spotify to play music at my apartment. It's often playing in the background for my wife and I to enjoy or sometimes even for our dogs while I'm away. Occasionally I want to listen to a po...
Casual Listener
1413 Views
2 replies
0 likes
Hi,Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, removing the file android/data/com.spotify, I've cleared...
Hi, Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, r...
Newbie
83999 Views
77 replies
12 likes
Every time after I download the songs and close the application and open again it appears that the songs are not downloaded and I just downloaded all. Please, help me
Every time after I download the songs and close the application and open again it appears that the songs are not downloaded and I just downloaded all. Please, help me
412 Views
0 replies
0 likes
Hi. This is hard to explain, so I could'nt google the solution. I've recently got a new phone (Moto E4, Android 7.1.1, Spotify 8.4.35.152 armV7) and I have Spotify premium, family plan. When I try to play one of my private playlists I get the radio i...
Hi. This is hard to explain, so I could'nt google the solution. I've recently got a new phone (Moto E4, Android 7.1.1, Spotify 8.4.35.152 armV7) and I have Spotify premium, family plan. When I try to...
639 Views
0 replies
0 likes
Hi allI am using android auto via Samsung galaxy s8 connected via usb to my Kia optima Sportwagon 2017. When running Spotify it cuts off the top part of the album art. Any ideas or suggestions to resolve this. Please see attachment.
Hi all I am using android auto via Samsung galaxy s8 connected via usb to my Kia optima Sportwagon 2017. When running Spotify it cuts off the top part of the album art. Any ideas or suggestions to r...
847 Views
0 replies
1 likes
I dont found the option to play a folder.I can in desktop app but not in android.
I dont found the option to play a folder. I can in desktop app but not in android.
291 Views
0 replies
0 likes
I can't seem to download full albums anymore. Even my original albums that I have downloaded now only have 2 or 3 songs available to play. Has this happened to anyone else?
I can't seem to download full albums anymore. Even my original albums that I have downloaded now only have 2 or 3 songs available to play. Has this happened to anyone else?
Newbie
861 Views
2 replies
1 likes
Hey yall. I downloaded Spotify on my Android yesterday and when I search a particular song / album on the search bar, it refuses to play at all. Screenshot below. Please help.
Hey yall. I downloaded Spotify on my Android yesterday and when I search a particular song / album on the search bar, it refuses to play at all. Screenshot below. Please help.
Not applicable
266 Views
1 replies
0 likes
Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something went wrong." For a couple of days I could fix it by restart...
Over the last week or so, my Spotify for Android app has become pretty much unusable. It no longer reliably reaches the Home or Browse tabs, it just gives a nondescript error that "something we...
Regular
397 Views
1 replies
0 likes
Hola, quiero informar de un problema que hace dificil disfrutar la aplicacion, nuevamente el Almacenamiento.A mi si me aparece el cambiar Almacenamiento a Micro SD, el problema viene cuando descargo mi musica, ya que utiliza la micro SD, Y TAMBIEN LA...
Hola, quiero informar de un problema que hace dificil disfrutar la aplicacion, nuevamente el Almacenamiento. A mi si me aparece el cambiar Almacenamiento a Micro SD, el problema viene cuando descarg...
Newbie
614 Views
2 replies
2 likes
Is there a way on the app to put every song in my "your music" in a playlist?
Is there a way on the app to put every song in my "your music" in a playlist?
407 Views
0 replies
0 likes
My spotify closes when I try to open other apps like Snapchat or a game where I want the music in the background. How do I keep Spotify on while using other apps that use/record sound as well?
My spotify closes when I try to open other apps like Snapchat or a game where I want the music in the background. How do I keep Spotify on while using other apps that use/record sound as wel...
Music Fan
20370 Views
2 replies
0 likes
Please help, my playlist is gone after changing to new phone. Was on premium subscription. Cant find my playlist anymore ever since I've login again. Please help.
Please help, my playlist is gone after changing to new phone. Was on premium subscription. Cant find my playlist anymore ever since I've login again. Please help.
Music Fan
872 Views
3 replies
0 likes
