Cannot download thru cellular data

usagim0d0ki · 2017-01-13

Hi.

I'd like to download a full playlist using my mobile data, but I can't seem to. I've already switched on to allow dowloading using data but whenever I get back to download playlist it displays the same error. Can somebody help? Thanks.

Maria_B · 2017-01-15

Hey @usagim0d0ki!

Welcome to the Spotify Community.

Can you let us know what device/operating system and Spotify version you're currently using? Also, everything works fine over WiFi?

We'll see what we can suggest.

Maria_BModerator

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usagim0d0ki · 2017-01-18

Hi, @marbe

I currently have an Andoroid 6.0 OS (Marshmallow) and Spotify version 7.2.0.1250.

And yes, it is working normally over WiFi.

Thanks for the help.

mrkaczor · 2017-01-31

Hello, I have simmilar problem on Samsung J5 2016, Android 6.0.1, spotify 7.5.0.1076. It works with WiFi, I tried to reinstall app, clear cache, restart etc. Spotify itself - streaming works

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