Cant view full widget when screen locked to change song on Sony Experia Z2

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Cant view full widget when screen locked to change song on Sony Experia Z2

davsa
Casual Listener
Hi, when the screen is locked on Sony Experia Z2, the buttons available when pressing the power button are play, pause and next. The previous option is totally missing. Android version is lollipop. The control part of the widget is not completely shawn and therefore the previous option is not there.
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Re: Cant view full widget when screen locked to change song on Sony Experia Z2

JaMiNo
Music Fan
Settings > Sounds & Notifications > Notification > While Locked > Hide Sensitive Content

Problem solved.

You're welcome!

View solution in original post

6 Replies

Re: Cant view full widget when screen locked to change song on Sony Experia Z2

DannyFL
Roadie

Try uninstalling the app, giving your device a hard reboot, then reinstalling. :) That usually works for fixing common problems. Please let me know if the problem persists.

Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. :)

Re: Cant view full widget when screen locked to change song on Sony Experia Z2

davsa
Casual Listener
I have tried but the problem still exist. The problem is that the full widget is not shown when screen lock. I miss the "previous" button when playing music. I don't know if this is a general problem on sony experia models or a bug. Could anyone else confirm.

Re: Cant view full widget when screen locked to change song on Sony Experia Z2

DannyFL
Roadie

Did you restart your device after reinstalling? That seemed to work here. :) Hope this is helpful.

Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. :)

Re: Cant view full widget when screen locked to change song on Sony Experia Z2

davsa
Casual Listener
Yes I did, but still the same, it is strang, even the walkman app which is Sony has the same problem. Both apps in notification there is the full control widget, but in screen locked mode half widget size and therefore the problem

Re: Cant view full widget when screen locked to change song on Sony Experia Z2

DannyFL
Roadie
QED it is your device? That makes sense. :)
Keep the party going! Please accept solutions if they helped with your question! I am not an official spotify representative, just another user trying to help out. :)

Solution!

Re: Cant view full widget when screen locked to change song on Sony Experia Z2

JaMiNo
Music Fan
Settings > Sounds & Notifications > Notification > While Locked > Hide Sensitive Content

Problem solved.

You're welcome!

View solution in original post

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