Announcements

Help Wizard

Step 1

NEXT STEP

Connecting problems with spotify connect or app

Connecting problems with spotify connect or app

Hello,

 

suddenly since two days i have the problem that i loose connection between my galaxy s6 and spotify connect wifi.

But when i stopp the app by force or uninstall/install the spotify app then directly for a while it runs. I think it looses connection while the galaxy goes into sleep modus.

 

Thank you

 

Alex 

Reply
1 Reply

For me, the problem was related to battery management in Android that made the app loose connection. After I gave the app permissions to run all the time without battery management, the connection is solid as a rock.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random