Connection issue

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Connection issue

sorrydatikstoor
Casual Listener

Hi,

 

Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Netherlands. I have a paid account. I hope someone can help me out!

 

2 Replies

Re: Connection issue

sorrydatikstoor
Casual Listener

Im directly connected, not through social media. Ive removed and reinstalled the app 3 times now. At first it seems to work but after a couple of hours/days the same problem re-occurs

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Re: Connection issue

Moderator
Moderator

Hey @sorrydatikstoor.

 

Thanks for reaching out on the Community.

 

Have you tried any of the proposed solutions on this thread?

 

Let us know if you have any luck. 

 

Thanks,

 

P

PeterModerator
 
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