Constantly Offline

[HaleyWTK]

Even when I have strong 4G LTE connection (even when I'm connected to Wi-Fi!) Spotify says I don't have Internet connection and won't let me play any songs (even if I have a playlist downloaded). It will just cut off a song half way through and go dead. It's frustrating because I drive a long way to work as well as school and need music while I'm driving. I pay for premium and am ready to just stop my subscription altogether because at this point I feel like I'm wasting my money.

[Daniel]

Have you tried a clean install?

[HaleyWTK]

Yes. I uninstalled and reinstalled the app, as well as restart my phone. I also took the battery out of my phone. Still no help.

[Daniel]

Do you have an sd card? I wonder if the cache had become corrupt. Can you take the sd card out, reinstall Spotify and see if the same occurs