Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Please see below the current ongoing issues which are under investigation.
Loading ongoing issues...
Solved! Go to Solution.
This is still a problem.
The volume control operability is as follows:
Device controlling remote device --> Remote device playing sound
Check OK: Android --> PC
Check OK: PC --> PC
Check FAIL: Android --> Android
Check FAIL: PC --> Android
This seems that the software for Android does not allow the volume to be remotely controlled through Connect.
Does anyone have experience where the configs with 'check fail' work?
What a bummer. This was one of the main reasons I had for going Premium.
But being unable to control volume kills it.
Here's what I'm experiencing:
Android can control PC audio.
PC cannot control Android audio. (Which is the feature I would really like to have.)
Same problem. PC > iPad volume control doesn't works, but works in the opposite direction iPad > PC
Come on Spotify, fix this bug already! You've got plenty of elaborate test cases in this thread to pin point your mistake and correct it.
I'm paying premium and this bug is as annoying now as it was when it was reported nearly -- a year ago!
Seems like it wouldn't be that hard to fix either. I don't know if it's just a bug or if they had an actual reason for not adding the feature.
Either way, maybe if we make enough noise they'll finally fix this volume control problem.
any reaction from spotify? will the missin feature come?
i love connect - but my squeezbox doesn't support - and i thought to use an android device ( i also have a hama device at an other room). test faild 😞
Just reporting in that I also am unable to control volume remotely on Android devices, either from other Android or from the Linux desktop client.
Please sort this out Spotify.
For now the temporary solution that I am using if you're trying to do Android->Android is an app called Tablet Remote (https://play.google.com/store/apps/details?id=com.tournesol.tabletremote&hl=en). I set the volume on my speakers to the max and then I can control the volume through the app. I know there are similar for ios, windows, mac and even ones that have cross platform functionality for all of these through wifi.
I'd like to be able to use an old Android device as a full featured Spotify player (which would basically give the same functionality as Chromecast Audio, but for free if you have an old Android device lying around). Yes, I can already today use another Android device as a Spotify player, but without the volume control, which is quite annoying! Should be a simple software fix for Spotify.
Anyone else who'd like to put pressure on Spotify to solve this, give your vote here:
I can control volume on my imac which has usb-connected speakers from my iphone Spotify app, but I can't control my iphone (airplay to same speakers through optical input from apple express) from my imac? Is this going to ever happen? imac app shows that I'm connected to iphone and I can control track and playback but not volume. Why?
still no solution for this. I'm trying to control volume of an iPhone from an android. Spotify please fix!
I'm experiencing this issue when trying to control volume on an iPad Mini from a Nexus 5 phone. Highly irritating ! Can't understand why they are leaving such a crucial piece of functionality broken for so long.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…