Help Wizard

Step 1


Default to web safari plays

Default to web safari plays






Pixel 3

Operating System



My Question or Issue

Went to play some music this morning and keep getting a pop up asking me if i wanted to switch out of web safari.  I picked listen on phone i it would play for a few seconds then switch back to web safari. Then i noticed the music was not mine.  I went to switch music (still stuck in web safari) and would jump back to the music i  never heard of. I have force stopped, uninstalled and even loaded up my other account on family plan(which worked fine).  Need you all to fix please. 

1 Reply

Hey @Jackrabb


Thanks for reaching out about this in the Community, and welcome 🙂


We'd first recommend checking this article where you'll find a few tips on how to secure your account.


In case you think someone has gained access to your account, we'd recommend following all the steps in this article. If this doesn't do the trick, you can reach out to our Support team here. They'll be happy to assist you further and check if everything is in order with your account.


If you have any other questions, don't hesitate to let us know.


Have a nice day!

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