Download does not work over wi-fi - only over cellular

[Bigbob666]

Hi all.

Really annoying problem on my android Pixel running android 8.0.0

It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but never gets anywhere/starts. Then if I turn on the option to 'download via cellular' it starts downloading but I can see that it's pulling the tracks through my mobile data connection as I see my data ticking up if I go to mobile data settings.

The WiFi is my home WiFi plan, I can download video on other apps / watch YouTube / post this so the issue doesn't lie there.

Ive uninstalled/reinstalled Spotify twice - no luck there. Any thoughts? 

(The '3' downloaded tracks in screenshot were the cellular downloads)

Cheers

R

[Bigbob666]

Anyone?

[Bigbob666]

can someone from Spotify please help here?

[Bigbob666]

Figured it out. Something odd happened with offline devices. Cleared all devices on the online portal and it started working.

<sarcasm font>Thanks Spotify forum! You were so so super helpful!!</sarcasm font>