Help Wizard

Step 1

NEXT STEP

Download issue

Download issue

 

Plan

Premium

Country

 

Device

Pocophone F1

Operating System

Android 10

 

My Question or Issue

I started experiencing issue with trying to download spotify from play store, and due to issue i was forced to download apk. I don't understand what happened since my phone is compatible with the new version of spotify. The error says "your device is not compitable anymore with this version". I never experienced this until now as I said. I don't know the issue if anyone can help i will appreciate it. And also i tried downloading from Amazon app store and still same error. 

 

 

Screenshot_2020-11-11-02-35-33-184_com.android.vending.jpg
Reply
3 Replies

Hey @TheJ00, thanks for reaching out to the Community!

First, could you try restarting your device? If that doesn't work, try a different network connection. 

 

If you're still having trouble, let me know your country of residence and I'll take a closer look at this for you.

 

Thanks!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you for coming back to me but I have managed to fix the issue, thanks 😊

Hey @TheJ00

 

Thanks for keeping me posted! 

I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts