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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375544 Views

541 replies

34 likes

Account
Free
  • 375544 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Song info freezes in car / music continues to play when disconnecting Bluetooth

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid Version 10 My Question or IssueWhenever I play Spotify through Bluetooth the song info freezes both on the phone, and the dashboard of my car. Music will continue to play normally,...

Visitor

Plan Premium Country United States Device Galaxy S9 Operating System Android Version 10   My Question or Issue Whenever I play Spotify through Bluetooth the song info freezes both on t...

Mihail

Spotify Legend

1119 Views

1 replies

1 likes

Android
  • 1119 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] Joe Rogan podcast not available

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused? Thanks for the help

Visitor

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused?   Than...

Mihail

Spotify Legend

3554 Views

2 replies

0 likes

Android
Other
  • 3554 Views
  • 2 replies
  • 0 likes

Cannot play music on phone, says "unavailable for listening on"

PlanPremiumCountryUSADevicePixel 3Operating System My Question or IssueI cannot switch to playing music on my phone when it is playing on another device using my account. So when I leave the house and try to play music it won't let me. This is absolu...

Casual Listener

Plan Premium Country USA Device Pixel 3 Operating System     My Question or Issue I cannot switch to playing music on my phone when it is playing on another device using my accou...

peterDub

Visitor

24959 Views

8 replies

10 likes

Android
  • 24959 Views
  • 8 replies
  • 10 likes

Superuser Contribution Alarm I didn't set

PlanFree/PremiumCountryUSDeviceSamsung Galaxy Note 10 My Question or IssueI don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's on my Amazon Echo device, not my phone. About two weeks ago, a music alarm start...

Visitor

Plan Free/Premium Country US Device Samsung Galaxy Note 10     My Question or Issue I don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's...

Elena

Moderator

1174 Views

1 replies

0 likes

  • 1174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Headset Problem

PlanPremiumCountryGermanyDevice(Xiaomi Redme 8 Pro)Operating System(Android) My Question or IssueIf my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantronics Voyagr Focus) Music stopps immediatly after pushing play. No Idea, how ...

Newbie

Plan Premium Country Germany Device (Xiaomi Redme 8 Pro) Operating System (Android)   My Question or Issue If my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantro...

Elena

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I block political advertising

I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?

Visitor

I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?  

Elena

Moderator

1060 Views

1 replies

2 likes

  • 1060 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution SD card Permission / Storage Permission

PlanPremiumCountryPHDeviceSamsung A50Operating SystemAndroid 10 My Question or Issue Hi, I just notice that all the offline songs I downloaded thru my SD card work fine. The only problem is I didn't allow Spotify to have access to my storage thru per...

Newbie

Plan Premium Country PH Device Samsung A50 Operating System Android 10   My Question or Issue   Hi, I just notice that all the offline songs I downloaded thru my SD card work fin...

Elena

Moderator

7302 Views

1 replies

0 likes

  • 7302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly pausing on my Android but only through my car's bluetooth audio system.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Cheezwhizard

Casual Listener

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes

Playback randomly pausing.

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or IssueOver the past week or so, when listening to spotify when connected to my bluetooth in the car, playback will randomly stop. It tends to start again once I unlock...

Newbie

Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 9   My Question or Issue Over the past week or so, when listening to spotify when connected to my bluetooth in...

Cheezwhizard

Casual Listener

576 Views

1 replies

3 likes

  • 576 Views
  • 1 replies
  • 3 likes

my spotify playlist wont let me change the cover on android

PlanFreeCountryCalifornia DeviceSamsung A 20 and a Samsung ChromebookOperating SystemAndroid My Question or IssueSo I've been trying to change the cover photo of one of my playlist i made and it doesn't even give me the option to do on both my Chrome...

Visitor

Plan Free Country California    Device Samsung A 20 and a Samsung Chromebook Operating System Android   My Question or Issue So I've been trying to change the cover photo of...

Billy-J

Spotify Star

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!! [Android] Spotify breaks usage of system equalizer aka MusicFX

CountryIrrelevant DeviceAny. Operating SystemAndroid My Question or IssueSpotify for Android breaks usage of System Equalizer (namely MusicFX). Steps to reproduce: We play a song on Spotify. Open a system equalizer from Spotify Settings. Apply some a...

Casual Listener

Country Irrelevant   Device Any.   Operating System Android   My Question or Issue Spotify for Android breaks usage of System Equalizer (namely MusicFX).    Steps...

AinzOoalGown

Casual Listener

1456 Views

1 replies

0 likes

Android
  • 1456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify swithes to internal storage after restart (COST ME MONEY!)

After I restarted my phone, my Spotify app switches to internal storage instead of SD-card, downloading all of my 3000+ songs again. This was only an annoyance before, since it fills up my internal storage to the max. But today it also cost me money,...

Music Fan

After I restarted my phone, my Spotify app switches to internal storage instead of SD-card, downloading all of my 3000+ songs again. This was only an annoyance before, since it fills up my internal s...

Mihail

Spotify Legend

2780 Views

10 replies

2 likes

  • 2780 Views
  • 10 replies
  • 2 likes

Superuser Contribution App keeps crashing

PlanPremiumCountryIrelansDevice(Samsungs9,)Operating System(iOS 10,Android Oreo, Windows 10,etc.) My Question or IssueApp keeps crashing, I've tried everything with no success.Delete, reinstall, clear cache, restart phone, reset phone settings etc.I ...

Visitor

Plan Premium Country Irelans Device (Samsungs9,) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue App keeps crashing,  I've tried everything w...

Alex

Spotify Legend

1645 Views

3 replies

1 likes

Android
Samsung S9
  • 1645 Views
  • 3 replies
  • 1 likes

Superuser Contribution Turn off Scrobbling for songs played as alarms?

Premium on the latest Android, in the US, if that matters. Title says most of it - is there any way to turn off Last.FM Scrobbling specifically for songs used as alarms through the Android clock app? Even if there's something specific to recognize wh...

Regular

Premium on the latest Android, in the US, if that matters.   Title says most of it - is there any way to turn off Last.FM Scrobbling specifically for songs used as alarms through the Android c...

Alex

Spotify Legend

840 Views

2 replies

2 likes

  • 840 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bass slider not showing on Galaxy S20+

PlanPremiumCountryBudapestDeviceGalaxy S20+Operating AndroidMy Question or IssueBass slider not showing on Galaxy S20+

Visitor

Plan Premium Country Budapest Device Galaxy S20+ Operating  Android My Question or Issue Bass slider not showing on Galaxy S20+

Elena

Moderator

375 Views

1 replies

1 likes

  • 375 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts take minutes to load on Android (Galaxy S10)

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid Version 10 My Question or IssueNo matte whether I have a strong wifi connection or cell service when I go to my Podcast Episodes section the circle spins for anywhere from...

Visitor

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android Version 10   My Question or Issue No matte whether I have a strong wifi connection or cell service...

Elena

Moderator

387 Views

1 replies

1 likes

  • 387 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify app forgets my default device - please can we have a default device select option

We have an Android tablet in the kitchen that controls lights, displays recipies, and plays music. Our go to Spotify connect device is a Sony stereo with integrated spotify. Yet if we don't play music for a couple of hours, Spotify forgets that it wa...

Newbie

We have an Android tablet in the kitchen that controls lights, displays recipies, and plays music.   Our go to Spotify connect device is a Sony stereo with integrated spotify.  Yet if we ...

anachronos

Newbie

6298 Views

5 replies

15 likes

  • 6298 Views
  • 5 replies
  • 15 likes

Re: [Mobile] Liked/Favorite Songs playlist not appearing in mobile app

PlanIt was premium when the problem started now on freeCountryIndiaDeviceSamsung Galaxy J7NxtAndroid version9Problem/issues im havingSuddenly my liked songs and albums dissapeared.in web version and PC and spotify Lite i can see the likes but in mobi...

Visitor

Plan It was premium when the problem started now on free Country India Device Samsung Galaxy J7Nxt Android version 9 Problem/issues im having Suddenly my liked songs and albums dissapeared.i...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Only some songs won't play from local library

Plan: PremiumCountry: UKMy Question or Issue:I've trialled and errored this about 20 times now and cannot work out for the life of me what's wrong with it.There's these 2 albums i have downloaded, Spotify doesn't have them thats why i had to download...

Casual Listener

Plan: Premium Country: UK My Question or Issue: I've trialled and errored this about 20 times now and cannot work out for the life of me what's wrong with it. There's these 2 albums i have d...

419 Views

0 replies

1 likes

  • 419 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify App crashes when it connects/disconnects from Internet

PlanPremiumCountryIrelandDeviceSamsung J3Operating SystemAndroid 5.1.1 My Question or IssueThe spotify app is consistently crashing every time my phone picks up or loses an internet connection. E.g. when moving out of range of a modem it will crash a...

Regular

Plan Premium Country Ireland Device Samsung J3 Operating System Android 5.1.1   My Question or Issue The spotify app is consistently crashing every time my phone picks up or loses an i...

Alex

Spotify Legend

6358 Views

6 replies

5 likes

  • 6358 Views
  • 6 replies
  • 5 likes