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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389995 Views

545 replies

34 likes

Account
Free
  • 389995 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8118 Views

0 replies

7 likes

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Superuser Contribution Sharing My Forever favourite doesn't work

PlanPremiumCountryGermanyDeviceGoogle pixel 2 XLOperating SystemAndroid 10 - Build number: QQ3A.200805.001Spotify App Version:8.5 76.962 My Question or IssueI can create the list of my forever favourite songs without any problems. After taping on the...

Casual Listener

Plan Premium Country Germany Device Google pixel 2 XL Operating System Android 10 - Build number: QQ3A.200805.001 Spotify App Version: 8.5 76.962   My Question or Issue I can cr...

Alex

Spotify Legend

1702 Views

7 replies

0 likes

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  • 7 replies
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Full version of Spotify on Android TV

Has anyone managed to sideload the full Android version of Spotify on an Android TV. I have tried a couple of apks with no luck.Thanks

Newbie

Has anyone managed to sideload the full Android version of Spotify on an Android TV. I have tried a couple of apks with no luck. Thanks    

584 Views

0 replies

0 likes

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turn off spotify on samsung s8

how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button

Visitor

how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button

278 Views

0 replies

0 likes

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Superuser Contribution My device isn't compatible with this version of Spotify

PlanPremiumCountryFranceDeviceRedmi Note 8Operating SystemAndroid 9 PKQ1 My Question or IssueSo...today I had an internet connection with my Spotify app. Even though my connection was good, WiFi and mobile data worked perfectly well but my Spotify ap...

Visitor

Plan Premium Country France Device Redmi Note 8 Operating System Android 9 PKQ1   My Question or Issue So...today I had an internet connection with my Spotify app. Even though my conne...

Ver

Spotify Legend

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
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Superuser Contribution Artist radio doesn't work

PlanPremiumCountryRussiaDevicePixel 3 and iPhone XSOperating SystemAndroid 11 My Question or IssueI can't play any artist radio on my phone (both android and iphone) - "playlist not found" appears. On my desktop app everything works. I tried to reins...

Visitor

Plan Premium Country Russia Device Pixel 3 and iPhone XS Operating System Android 11   My Question or Issue I can't play any artist radio on my phone (both android and iphone) - "playl...

Alex

Spotify Legend

1005 Views

3 replies

0 likes

Radio
Troubleshooting
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Superuser Contribution Weekly Mix, Release Radar and other playlist not updating automatically

PlanPremiumCountryDEDeviceSamsung Galaxy Note 10+Operating SystemAndroid 10 Weekly Mix, Release Radar and other playlist not updating automatically when connected to WiFi. I have to open the Spotify app, then the download starts, but without opening ...

Newbie

  Plan Premium Country DE Device Samsung Galaxy Note 10+ Operating System Android 10   Weekly Mix, Release Radar and other playlist not updating automatically when connected to Wi...

Ver

Spotify Legend

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stations app wont load

Plan:PremiumCountry:USADevice:Samsung Galaxy S20 Ultra Operating System:Android 10 My Question or Issue:The Spotify stations app will rarely get past the spinning circle loading screen. I've tried restarting the app and uninstalling and reinstalling ...

Casual Listener

  Plan: Premium Country: USA Device: Samsung Galaxy S20 Ultra  Operating System: Android 10   My Question or Issue: The Spotify stations app will rarely get past the spinnin...

Ver

Spotify Legend

647 Views

1 replies

1 likes

Loading problems
Loading Screen
Spotify Stations
  • 647 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sorting option for partially played podcasts

It would be nice to have a sorting option for partially played podcasts. Now all we have is "All episodes", "Downloads" and "Unplayed"There should be a fourth option like "partially played" or "Not finished" or something like that so that we can easi...

Gig Goer

It would be nice to have a sorting option for partially played podcasts. Now all we have is "All episodes", "Downloads" and "Unplayed" There should be a fourth option like "partially played" or "Not...

Alex

Spotify Legend

617 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution Behind the Lyrics disappeared

PlanPremiumCountryBrazilDeviceSamsung Galaxy a10Operating SystemAndroid My Question or IssueSo, until a few hours ago when i used spotify it showed both the lyrics feature and the behind the lyrics feature, but then suddenly it stopped showing the be...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy a10 Operating System Android   My Question or Issue So, until a few hours ago when i used spotify it showed both the lyrics feature an...

Ver

Spotify Legend

654 Views

1 replies

0 likes

Ongoing Issues
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Superuser Contribution Is my Android using data from streaming on my Desktop?

My Question or Issue:::I have Windows 10 and downloaded the App on my desktop so that I can stream music. I also have the app on my phone. Same username and log in on both. When I play my music on my Desktop, my phone shows Spotify as open with it ma...

Visitor

My Question or Issue::: I have Windows 10 and downloaded the App on my desktop so that I can stream music. I also have the app on my phone. Same username and log in on both. When I play my music on ...

Ver

Spotify Legend

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Solved!! Extreme Lag with Latest Android TV and Xbox One Spotify Apps

Hi Spotify Community, Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps. The problem consistently occurs when I select a track from a different album to the on...

Music Fan

Hi Spotify Community,   Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps.   The problem consi...

j1992e

Music Fan

1995 Views

1 replies

1 likes

  • 1995 Views
  • 1 replies
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Filters button not working on Android (Moto G)

PlanPremiumCountryUKDeviceMoto G4Operating SystemAndroid 7.0 My Question or IssueSince the latest update the "Filters" button in Playlist, Artists and Albums views does not work when tapped. Tapping on search field works, but tapping on the x to clos...

Newbie

Plan Premium Country UK Device Moto G4 Operating System Android 7.0   My Question or Issue Since the latest update the "Filters" button in Playlist, Artists and Albums views does not w...

e-_psei5bxmim

Newbie

2711 Views

6 replies

9 likes

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  • 6 replies
  • 9 likes

Spotify installation or update stuck

PlanPremiumSweden DeviceSamsung Galaxy 10eOperating SystemAndroid 10 My Question or IssueI have had problems with below bug and therefore I got happy when I saw you had released a new version on play store. The update/ download stopped at 68 % and ne...

Visitor

Plan Premium Sweden   Device Samsung Galaxy 10e Operating System Android 10   My Question or Issue I have had problems with below bug and therefore I got happy when I saw you had ...

970 Views

0 replies

1 likes

  • 970 Views
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Spotify se cierra al reproducir videos en otra aplicación

Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el problema es que debería detenerse durante el video y ya...

Casual Listener

Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el prob...

1135 Views

0 replies

0 likes

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[Android][Your Library] Syncing between devices

I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlist refuses to sync. I've closed the app, turned off ...

Casual Listener

I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlis...

nope123456

Casual Listener

746 Views

1 replies

2 likes

Android
Your Library
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  • 1 replies
  • 2 likes

Superuser Contribution Android Auto and Spotify keeps breaking download location

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S7Operating SystemAndroid 5.1.1 & Android 9 My Question or IssueI always use Spotify with Android Auto so I can use Waze as GPS and Spotify as media player in my Android Auto enabled car. To start android...

Newbie

Plan Premium Country Belgium Device Samsung Galaxy S7 Operating System Android 5.1.1 & Android 9   My Question or Issue I always use Spotify with Android Auto so I can use Waze as ...

Mihail

Spotify Legend

1086 Views

2 replies

1 likes

  • 1086 Views
  • 2 replies
  • 1 likes

Superuser Contribution Galaxy s10 won't load

PlanPremiumCountryEnglandDeviceSamsung Galaxy s10Operating SystemAndroid Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app starts fine but is just constantly loading so I rarely get to listen to any mus...

Visitor

Plan Premium Country England Device Samsung Galaxy s10 Operating System Android   Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app start...

Mihail

Spotify Legend

1416 Views

1 replies

0 likes

Galaxy S10
not loading
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  • 1 replies
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Can't copy the link

PlanDuo PremiumCountryRussia Operating SystemAndroid 7 My Question or IssueHi everyone! I have a problem with sharing track. When i try to copy link fro menu with all tracks it works (pic1), i can tap «copy link» and see the message «link copied», bu...

Regular

Plan Duo Premium Country Russia  Operating System Android 7   My Question or Issue Hi everyone! I have a problem with sharing track. When i try to copy link fro menu with a...

Billy-J

Spotify Star

5882 Views

9 replies

0 likes

copy link
share link
  • 5882 Views
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Regarding Interactivity and Responsiveness

When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor internet connections, or with larger files. This create...

Casual Listener

When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor inte...

579 Views

0 replies

0 likes

Android
Interactivity
loading
Responsiveness
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Superuser Contribution Having spotify installed stops other apps from loading

PlanPremiumCountryAustraliaDeviceOppo A9Operating SystemColorOS / Android 10 My Question or IssueBeen working fine for months, but now stops any and all of my apps from opening/functioning. Also causes my phone to crash The time this started happenin...

Newbie

Plan Premium Country Australia Device Oppo A9 Operating System ColorOS / Android 10   My Question or Issue Been working fine for months, but now stops any and all of my apps from openi...

Mihail

Spotify Legend

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes