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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193578 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193578 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534737 Views

78 replies

3 likes

  • 534737 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437788 Views

565 replies

37 likes

Account
Free
  • 437788 Views
  • 565 replies
  • 37 likes

Superuser Contribution How to I empty the favorites list?

PlanPremium DeviceSamsung Galaxy S8 My Question or IssueHow do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requires confirmation "are you sure?", so by hand I will never do it. But to empty it ...

Newbie

Plan Premium   Device Samsung Galaxy S8   My Question or Issue How do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requir...

Ver

Spotify Legend

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution App doesn't show current artist/song

PlanPremiumCountryGermanyDevicesamsung S10+Operating Systemadnroid My Question or IssueMy App doesn't show the current playing artist nor song. It shows an other Album I listened to any time before and also stops playing for no obvious reason. The Pl...

Visitor

Plan Premium Country Germany Device samsung S10+ Operating System adnroid   My Question or Issue My App doesn't show the current playing artist nor song. It shows an other Album I list...

Alex

Spotify Legend

493 Views

1 replies

1 likes

  • 493 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ads missing up

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then another 30 minutes free add followed again by more ads...

Visitor

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then ano...

Alex

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Avoiding auto-scrolling while adding songs to a playlist

PlanFreeCountryFranceDeviceXiaomi Redmi Note 7Operating SystemAndroid My Question or IssueHello everyoneI have a huge playlist "A" which contains a lot of songs. I want to take the best of these songs to put them in a playlist "B". Thus, I click on t...

Casual Listener

  Plan Free Country France Device Xiaomi Redmi Note 7 Operating System Android   My Question or Issue Hello everyone I have a huge playlist "A" which contains a lot of songs. I ...

Maroxib

Casual Listener

1288 Views

2 replies

0 likes

  • 1288 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android multiple save locations

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround. Finally upgraded to a phone (Motorola G8) with decent storage space, and shelled out for a decent SD card. But I discovered today,...

Visitor

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround.   Finally upgraded to a phone (Motorola G8) with decent storage space, a...

Elena

Moderator

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or another song, the one that was playing stays the same in...

Regular

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or anoth...

Mihail

Spotify Legend

640 Views

1 replies

1 likes

  • 640 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please give us a toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

PlanPremiumCountryUSADeviceLG V60 ThinQOperating SystemAndroid 10.0My Question or IssueI do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I have a phone with a built in HiFi DAC and headphone jack. I plug my phone i...

Casual Listener

Plan Premium Country USA Device LG V60 ThinQ Operating System Android 10.0 My Question or Issue I do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I h...

Ver

Spotify Legend

792 Views

1 replies

0 likes

aux cable
bluetooth
Car Play
car view
manual toggle
  • 792 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tuggling shuffle on curated playlists

When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario? Premium planAndroid ver 9

Newbie

When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario?   Premium plan Android ver 9

Jeremy

Spotify Legend

685 Views

1 replies

0 likes

Discover Weekly
shuffle
UI
  • 685 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Phone Audio Control locked by Spotify Connect

PlanPremiumCountryRussiaDeviceRedmi 9Operating SystemAndroid 10, MIUI Global 11.0.8 My Question or IssueIt is impossible to adjust the volume of the device (notifications, applications, alarms), the volume control panel does not come out, it changes ...

Casual Listener

Plan Premium Country Russia Device Redmi 9 Operating System Android 10, MIUI Global 11.0.8   My Question or Issue It is impossible to adjust the volume of the device (notifications, ap...

Jeremy

Spotify Legend

1954 Views

4 replies

0 likes

  • 1954 Views
  • 4 replies
  • 0 likes

This beta version is absolutely terrible

It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it is playing and I pause the old one showing and it ...

Music Fan

It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it...

janetbeautiful

Music Fan

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not register as running on my android and causes some odd interactions (detailed).

PlanPremiumCountryUSA DeviceGalaxy S20 Ultra (T-Mobile)Operating SystemAndroid 10Spotify Version (Most recent)8.5.75.766 My Question or IssueFrequently, my Spotify app will not show as if it is running on my phone, even though it is. I will hear musi...

Casual Listener

Plan Premium Country USA   Device Galaxy S20 Ultra (T-Mobile) Operating System Android 10 Spotify Version (Most recent) 8.5.75.766   My Question or Issue Frequently, my Spotify...

T3vin0t3r095

Casual Listener

1162 Views

2 replies

1 likes

Android
bug
  • 1162 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution status bar inside app doesnt change song info

PlanPremiumCountryRussiaDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI don't know why it happens but sometimes status bar inside the app just froze and even though music keep playing in status bar displays one song and the same tim...

Visitor

Plan Premium Country Russia Device Huawei P20 Pro Operating System Android   My Question or Issue I don't know why it happens but sometimes status bar inside the app just froze and eve...

Alex

Spotify Legend

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant load after import

PlanPremiumCountryUkraineDeviceasus zenfone 6Operating SystemAndroid My Question or IssueAdter importing 2500 tracks its not loading in app. From web all is ok

Visitor

Plan Premium Country Ukraine Device asus zenfone 6 Operating System Android    My Question or Issue Adter importing 2500 tracks its not loading in app. From web all is ok

Alex

Spotify Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Suffle.

PlanFreeCountryUSDeviceLG V30+Operating SystemAndroid My Question or IssueHi. Some playlist created by spotify cannot be shuffled. And not all the songs show in my mobile compare to when I'm in desktop. There's only an option to play songs individual...

Casual Listener

Plan Free Country US Device LG V30+ Operating System Android   My Question or Issue Hi. Some playlist created by spotify cannot be shuffled.  And not all the songs show in my mob...

Jeremy

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't login on my phone, getting message 'You're offline' while not

hey, I'm trying to login on my huawei p20-lite phone to free spotify through the app. it just won't let me. when i try to log in i get the error message that 'I'm offline. try to connect to the internet' something amongst these lines. I'm online, so ...

Visitor

hey, I'm trying to login on my huawei p20-lite phone to free spotify through the app. it just won't let me. when i try to log in i get the error message that 'I'm offline. try to connect to the inter...

Ver

Spotify Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Xiaomi] Spotify crash with Wi-Fi network

Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well.I try to fix it with everything possible solution (Reinstall, delete cache, manufactured my phone), but it still crash again. PlanF...

Visitor

Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well. I try to fix it with everything possible solution (Reinstall, delete cache, ma...

Alex

Spotify Legend

938 Views

1 replies

1 likes

  • 938 Views
  • 1 replies
  • 1 likes

Superuser Contribution Like icon miss

PlanPremiumCountryRussia Device(Samsung A50)Operating System(Android 9) Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - another icon. Why and how I can get back my like icon to like faster?

Newbie

Plan Premium Country Russia   Device (Samsung A50) Operating System (Android 9)   Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - ...

Jeremy

Spotify Legend

1117 Views

1 replies

0 likes

  • 1117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops responding to airpods pro

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid1 1 (with latest updates) My Question or IssueI recently bought a set of Airpods Pros and have had a lot of trouble using them with spotify. If I press play on the airpods, the music wil...

Visitor

Plan Premium Country USA Device Google Pixel 4 Operating System Android1 1 (with latest updates)   My Question or Issue I recently bought a set of Airpods Pros and have had a lot of tr...

Alex

Spotify Legend

1861 Views

1 replies

0 likes

Airpods Pro
bluetooth
remote
  • 1861 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android) App Freezing to show what song is playing

PlanFamily PremiumCountryUKDeviceOppo Find X2 ProOperating SystemAndroid 10 Color OS 7.1 My Question or IssueWhen using the app and the connection in the sonos app the song that is showing as playing does not match the actual song. I can control the ...

Casual Listener

Plan Family Premium Country UK Device Oppo Find X2 Pro Operating System Android 10 Color OS 7.1   My Question or Issue When using the app and the connection in the sonos app the song t...

Alex

Spotify Legend

1012 Views

4 replies

2 likes

  • 1012 Views
  • 4 replies
  • 2 likes

Daily drive Playlist not shuffling anymore

Premium, Android 10 on Honor 10. Dear team, It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it doesn't change.It does not matter if I want to shuffle the whole Pla...

Casual Listener

Premium, Android 10 on Honor 10.   Dear team,  It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it d...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes