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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386656 Views

545 replies

34 likes

Account
Free
  • 386656 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8026 Views

0 replies

7 likes

  • 8026 Views
  • 0 replies
  • 7 likes

Superuser Contribution Weekly Mix, Release Radar and other playlist not updating automatically

PlanPremiumCountryDEDeviceSamsung Galaxy Note 10+Operating SystemAndroid 10 Weekly Mix, Release Radar and other playlist not updating automatically when connected to WiFi. I have to open the Spotify app, then the download starts, but without opening ...

Newbie

  Plan Premium Country DE Device Samsung Galaxy Note 10+ Operating System Android 10   Weekly Mix, Release Radar and other playlist not updating automatically when connected to Wi...

Ver

Spotify Legend

614 Views

1 replies

1 likes

  • 614 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stations app wont load

Plan:PremiumCountry:USADevice:Samsung Galaxy S20 Ultra Operating System:Android 10 My Question or Issue:The Spotify stations app will rarely get past the spinning circle loading screen. I've tried restarting the app and uninstalling and reinstalling ...

Casual Listener

  Plan: Premium Country: USA Device: Samsung Galaxy S20 Ultra  Operating System: Android 10   My Question or Issue: The Spotify stations app will rarely get past the spinnin...

Ver

Spotify Legend

645 Views

1 replies

1 likes

Loading problems
Loading Screen
Spotify Stations
  • 645 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sorting option for partially played podcasts

It would be nice to have a sorting option for partially played podcasts. Now all we have is "All episodes", "Downloads" and "Unplayed"There should be a fourth option like "partially played" or "Not finished" or something like that so that we can easi...

Gig Goer

It would be nice to have a sorting option for partially played podcasts. Now all we have is "All episodes", "Downloads" and "Unplayed" There should be a fourth option like "partially played" or "Not...

Alex

Spotify Legend

613 Views

1 replies

2 likes

  • 613 Views
  • 1 replies
  • 2 likes

Superuser Contribution Behind the Lyrics disappeared

PlanPremiumCountryBrazilDeviceSamsung Galaxy a10Operating SystemAndroid My Question or IssueSo, until a few hours ago when i used spotify it showed both the lyrics feature and the behind the lyrics feature, but then suddenly it stopped showing the be...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy a10 Operating System Android   My Question or Issue So, until a few hours ago when i used spotify it showed both the lyrics feature an...

Ver

Spotify Legend

654 Views

1 replies

0 likes

Ongoing Issues
  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my Android using data from streaming on my Desktop?

My Question or Issue:::I have Windows 10 and downloaded the App on my desktop so that I can stream music. I also have the app on my phone. Same username and log in on both. When I play my music on my Desktop, my phone shows Spotify as open with it ma...

Visitor

My Question or Issue::: I have Windows 10 and downloaded the App on my desktop so that I can stream music. I also have the app on my phone. Same username and log in on both. When I play my music on ...

Ver

Spotify Legend

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Solved!! Extreme Lag with Latest Android TV and Xbox One Spotify Apps

Hi Spotify Community, Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps. The problem consistently occurs when I select a track from a different album to the on...

Music Fan

Hi Spotify Community,   Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps.   The problem consi...

j1992e

Music Fan

1993 Views

1 replies

1 likes

  • 1993 Views
  • 1 replies
  • 1 likes

Filters button not working on Android (Moto G)

PlanPremiumCountryUKDeviceMoto G4Operating SystemAndroid 7.0 My Question or IssueSince the latest update the "Filters" button in Playlist, Artists and Albums views does not work when tapped. Tapping on search field works, but tapping on the x to clos...

Newbie

Plan Premium Country UK Device Moto G4 Operating System Android 7.0   My Question or Issue Since the latest update the "Filters" button in Playlist, Artists and Albums views does not w...

e-_psei5bxmim

Newbie

2697 Views

6 replies

9 likes

  • 2697 Views
  • 6 replies
  • 9 likes

Spotify installation or update stuck

PlanPremiumSweden DeviceSamsung Galaxy 10eOperating SystemAndroid 10 My Question or IssueI have had problems with below bug and therefore I got happy when I saw you had released a new version on play store. The update/ download stopped at 68 % and ne...

Visitor

Plan Premium Sweden   Device Samsung Galaxy 10e Operating System Android 10   My Question or Issue I have had problems with below bug and therefore I got happy when I saw you had ...

967 Views

0 replies

1 likes

  • 967 Views
  • 0 replies
  • 1 likes

Spotify se cierra al reproducir videos en otra aplicación

Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el problema es que debería detenerse durante el video y ya...

Casual Listener

Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el prob...

1131 Views

0 replies

0 likes

  • 1131 Views
  • 0 replies
  • 0 likes

[Android][Your Library] Syncing between devices

I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlist refuses to sync. I've closed the app, turned off ...

Casual Listener

I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlis...

nope123456

Casual Listener

732 Views

1 replies

2 likes

Android
Your Library
  • 732 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android Auto and Spotify keeps breaking download location

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S7Operating SystemAndroid 5.1.1 & Android 9 My Question or IssueI always use Spotify with Android Auto so I can use Waze as GPS and Spotify as media player in my Android Auto enabled car. To start android...

Newbie

Plan Premium Country Belgium Device Samsung Galaxy S7 Operating System Android 5.1.1 & Android 9   My Question or Issue I always use Spotify with Android Auto so I can use Waze as ...

Mihail

Spotify Legend

1083 Views

2 replies

1 likes

  • 1083 Views
  • 2 replies
  • 1 likes

Superuser Contribution Galaxy s10 won't load

PlanPremiumCountryEnglandDeviceSamsung Galaxy s10Operating SystemAndroid Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app starts fine but is just constantly loading so I rarely get to listen to any mus...

Visitor

Plan Premium Country England Device Samsung Galaxy s10 Operating System Android   Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app start...

Mihail

Spotify Legend

1409 Views

1 replies

0 likes

Galaxy S10
not loading
  • 1409 Views
  • 1 replies
  • 0 likes

Can't copy the link

PlanDuo PremiumCountryRussia Operating SystemAndroid 7 My Question or IssueHi everyone! I have a problem with sharing track. When i try to copy link fro menu with all tracks it works (pic1), i can tap «copy link» and see the message «link copied», bu...

Regular

Plan Duo Premium Country Russia  Operating System Android 7   My Question or Issue Hi everyone! I have a problem with sharing track. When i try to copy link fro menu with a...

Billy-J

Spotify Star

5866 Views

9 replies

0 likes

copy link
share link
  • 5866 Views
  • 9 replies
  • 0 likes

Regarding Interactivity and Responsiveness

When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor internet connections, or with larger files. This create...

Casual Listener

When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor inte...

574 Views

0 replies

0 likes

Android
Interactivity
loading
Responsiveness
  • 574 Views
  • 0 replies
  • 0 likes

Superuser Contribution Having spotify installed stops other apps from loading

PlanPremiumCountryAustraliaDeviceOppo A9Operating SystemColorOS / Android 10 My Question or IssueBeen working fine for months, but now stops any and all of my apps from opening/functioning. Also causes my phone to crash The time this started happenin...

Newbie

Plan Premium Country Australia Device Oppo A9 Operating System ColorOS / Android 10   My Question or Issue Been working fine for months, but now stops any and all of my apps from openi...

Mihail

Spotify Legend

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Superuser Contribution Volume Decrease on android 10

I think after update to 8.5.75.766 the volume DecreasedI have samsung A70 android 10 I check all of spotify setting And after that i test previous version in my friends a70 with same setting and see the volume is better than latest version Please hel...

Regular

I think after update to 8.5.75.766 the volume Decreased I have samsung A70 android 10  I check all of spotify setting  And after that i test previous version in my friends a70 with ...

Mihail

Spotify Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info freezes in car / music continues to play when disconnecting Bluetooth

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid Version 10 My Question or IssueWhenever I play Spotify through Bluetooth the song info freezes both on the phone, and the dashboard of my car. Music will continue to play normally,...

Visitor

Plan Premium Country United States Device Galaxy S9 Operating System Android Version 10   My Question or Issue Whenever I play Spotify through Bluetooth the song info freezes both on t...

Mihail

Spotify Legend

1125 Views

1 replies

1 likes

Android
  • 1125 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] Joe Rogan podcast not available

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused? Thanks for the help

Visitor

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused?   Than...

Mihail

Spotify Legend

3568 Views

2 replies

0 likes

Android
Other
  • 3568 Views
  • 2 replies
  • 0 likes

Cannot play music on phone, says "unavailable for listening on"

PlanPremiumCountryUSADevicePixel 3Operating System My Question or IssueI cannot switch to playing music on my phone when it is playing on another device using my account. So when I leave the house and try to play music it won't let me. This is absolu...

Casual Listener

Plan Premium Country USA Device Pixel 3 Operating System     My Question or Issue I cannot switch to playing music on my phone when it is playing on another device using my accou...

peterDub

Visitor

25002 Views

8 replies

10 likes

Android
  • 25002 Views
  • 8 replies
  • 10 likes

Superuser Contribution Alarm I didn't set

PlanFree/PremiumCountryUSDeviceSamsung Galaxy Note 10 My Question or IssueI don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's on my Amazon Echo device, not my phone. About two weeks ago, a music alarm start...

Visitor

Plan Free/Premium Country US Device Samsung Galaxy Note 10     My Question or Issue I don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's...

Elena

Moderator

1190 Views

1 replies

0 likes

  • 1190 Views
  • 1 replies
  • 0 likes