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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114580 Views

26 replies

4 likes

  • 114580 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230286 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230286 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589397 Views

79 replies

3 likes

  • 589397 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484426 Views

580 replies

42 likes

Account
Free
  • 484426 Views
  • 580 replies
  • 42 likes

Superuser Contribution Sections of Like Songs not playing when selected

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid 11Version8.5.82.894 My Question or IssueRecently sections of my 'Liked' songs have become unplayable if I were to tap on them. They are not greyed out and will play when using the desktop and ...

Regular

Plan Premium Country USA Device Pixel 4 Operating System Android 11 Version 8.5.82.894   My Question or Issue Recently sections of my 'Liked' songs have become unplayable if I were t...

Alex

Spotify Legend

814 Views

3 replies

0 likes

android 11
Liked Songs Playlist
Mobile
Pixel 4
  • 814 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to chromecast via Huawei phone

PlanPremium CountryNetherlands DeviceHuawei p30(?) phone Operating SystemAndroid My Question or IssueI have been using a Huawei phone to chromecast Spotify (premium) to my TV. Since about 2 weeks it no longer connects to the chromecast. The problem i...

Visitor

Plan Premium   Country Netherlands   Device Huawei p30(?) phone   Operating System Android   My Question or Issue I have been using a Huawei phone to chromecast Spoti...

Elena

Moderator

2316 Views

1 replies

0 likes

  • 2316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a podcast from Episodes list no longer queues newer episodes

PlanPremiumCountryPortugalDeviceOnePlus 7t ProOperating SystemAndroid 10My Question or IssueWhen playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to ...

Casual Listener

Plan Premium Country Portugal Device OnePlus 7t Pro Operating System Android 10 My Question or Issue When playing a podcast from the Episodes list, starting at the oldest one, ther...

Jeremy

Spotify Legend

1212 Views

5 replies

0 likes

  • 1212 Views
  • 5 replies
  • 0 likes

Upcoming

Under the song playing there should show the next song on deck even in random play, able to swipe and change if desired. Also I hate how you have songs darkens that cannot be played. That is so frustrating/aggravating. I pay for your service because ...

Visitor

Under the song playing there should show the next song on deck even in random play, able to swipe and change if desired. Also I hate how you have songs darkens that cannot be played. That is so frust...

947 Views

0 replies

0 likes

  • 947 Views
  • 0 replies
  • 0 likes

No lyrics in my Account

PlanPremiumCountrySG/PHDeviceOnePlus 8Operating SystemAndroid 11 My Question or IssueHow can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or storyline.I compared this with my friend running same version of app, phone,...

Casual Listener

Plan Premium Country SG/PH Device OnePlus 8 Operating System Android 11   My Question or Issue How can I activate lyrics in my spotify? The whole song lyrics, not behind the lyrics or ...

Billy-J

Spotify Star

1770 Views

3 replies

0 likes

lyrics
Missing Lyrics
  • 1770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is Huawei P30 lite is compatible with Spotify?

Hi ! I am trying to download Spotify app through Google Play in my Huawei P30 lite, but it says that the device is not compatible. I didn't have any problem with previous Huaweis, can anyone give me a hand with thi? Otherwise I will have to cancel my...

Visitor

Hi ! I am trying to download Spotify app through Google Play in my Huawei P30 lite, but it says that the device is not compatible. I didn't have any problem with previous Huaweis, can anyone give me ...

Alex

Spotify Legend

3890 Views

9 replies

0 likes

  • 3890 Views
  • 9 replies
  • 0 likes

Want to hide my playlist from everyone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I found out that if someone has liked my playlist, even if I hide it they'll still have ac...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So I fo...

Emilia_8

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

[Mobile] I cant find playlist radio and nummerradio

Days ago i could still press on the tree dots and press platlistradio or nummerradio but now they have suddenly dissapeard. I did go to a new account but i dont know how that would change that. I am on a galaxy s7.

Visitor

Days ago i could still press on the tree dots and press platlistradio or nummerradio but now they have suddenly dissapeard. I did go to a new account but i dont know how that would change that. I am ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloading issue

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 plusOperating SystemAndroid Oreo My Question or IssueI cant download my liked songs on my phone. I tried everything to solve it but it still doesnt work(taking sd card or try using mobile data/differen...

Regular

Plan Premium Country Germany Device Samsung Galaxy S9 plus Operating System Android Oreo   My Question or Issue I cant download my liked songs on my phone. I tried everything to solve ...

Alex

Spotify Legend

608 Views

1 replies

0 likes

bug
crashing
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify start without any reason

Plan : PremiumCountry : FranceDevice : Xiaomi mi mix 2Operating System : android 9, MIUI 12.0.1 My Question or IssueHello,I have a problem with my phone. Since may, I have in my car android auto. When I take my car, I plug my phone, android auto star...

Casual Listener

Plan : Premium Country : France Device : Xiaomi mi mix 2 Operating System : android 9, MIUI 12.0.1   My Question or Issue Hello, I have a problem with my phone. Since ...

Alex

Spotify Legend

1174 Views

6 replies

0 likes

  • 1174 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify don't want to start a music even download

PlanPremiumCountryFranceDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueSince this morning, spotify don't want to play any music, when i want to listen my favorite song the playlist is empty and when i want to add a song to it...

Visitor

Plan Premium Country France Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Since this morning, spotify don't want to play any music, when i want to...

Mario

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! What if I hide a playlist that's been liked?

My Question or IssueIf I hide a playlist after someone's liked it, will they still have access to it?

Casual Listener

  My Question or Issue If I hide a playlist after someone's liked it, will they still have access to it?

Emilia_8

Community Legend

3854 Views

1 replies

0 likes

  • 3854 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify in Offline Mode on Android Auto is basically unusable

PlanPremiumCountryCanadaDevice(Pixel 3)Operating System(Android 11) My Question or IssueWhenever in Offline mode on Spotify and I connect to my car's Android Auto, the only music that I can play are from Playlists. When I navigate to the Artists tab,...

Visitor

Plan Premium Country Canada Device (Pixel 3) Operating System (Android 11)   My Question or Issue Whenever in Offline mode on Spotify and I connect to my car's Android Auto, the only m...

Mihail

Spotify Legend

2017 Views

1 replies

1 likes

  • 2017 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Download error

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 plusOperating SystemAndroid Oreo My Question or IssueMy issue is that since the new ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy 9 plus Operating Syst...

Jeremy

Spotify Legend

9560 Views

8 replies

0 likes

  • 9560 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Any Artist and Album page does not load

Plan PremiumCountryGermanyDeviceAsus ZenFone 7Operating SystemAndroid 10Spotify Version8.5.82.894 So, for a week now I can not access any Artist or Album pages. It only shows me either "Check your Internet connection and try again" or "Something went...

Casual Listener

  Plan Premium Country Germany Device Asus ZenFone 7 Operating System Android 10 Spotify Version 8.5.82.894     So, for a week now I can not access any Artist or Album pa...

Jeremy

Spotify Legend

1579 Views

5 replies

0 likes

  • 1579 Views
  • 5 replies
  • 0 likes

Superuser Contribution Numerous content won`t load, play or seem unavailable on family premium account

Hi Community, numerous content won`t load (grey vinyl like patterns), play or seem completely unavailable on my partners family premium account (recently updated mobile application on Android 7.0 device) but works smoothly on the main account. After ...

Casual Listener

Hi Community,   numerous content won`t load (grey vinyl like patterns), play or seem completely unavailable on my partners family premium account (recently updated mobile application on Andro...

Jeremy

Spotify Legend

1098 Views

7 replies

0 likes

  • 1098 Views
  • 7 replies
  • 0 likes

Superuser Contribution Car mode works only when clicked in options.

The car mode (selected to always) switches back to regular every time the app is started again. Yes - in the car of course. Of course automatic mode doesn't work either. Often the app requires me to run the app and click play instead the play functio...

Regular

The car mode (selected to always) switches back to regular every time the app is started again. Yes - in the car of course. Of course automatic mode doesn't work either.   Often the app requir...

Jeremy

Spotify Legend

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android: Shuffle issue

PlanFreeCountryGermanyDevice(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueHello,I'm encountering issues with the Spotify shuffle mode on my android device.Everytime I play back an artists (20+ Albums) it's playing the same so...

Casual Listener

Plan Free Country Germany Device (Samsung Galaxy S7) Operating System (Android 8.0.0)   My Question or Issue Hello, I'm encountering issues with the Spotify shuffle mode on my android...

Ivan

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't tap on song currently playing

PlanPremiumCountryINDIADeviceOppo K3Operating SystemANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is playing and I click on the song from the bottom bar, it does not open up in full screen. Howeve...

Newbie

Plan Premium Country INDIA Device Oppo K3 Operating System ANDROID 10   My Question or Issue     If I switch away from Spotify and then back to the app, when a song is play...

Ivan

Spotify Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes