Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
Steppa
Newbie
14888 Views
55 replies
18 likes

14888 Views
55 replies
18 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
864701 Views
11 replies
49 likes
Android
Guide
Troubleshooting

864701 Views
11 replies
49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
23393 Views
3 replies
0 likes

23393 Views
3 replies
0 likes

Superuser Contribution Spotify not helping people who pay for a premium account!

PlanPremiumCountryBelgium/NetherlandsDevicerk3399Operating SystemAndroid 9.0 My Question or IssueEven after a clean install (according to procedure), songs still crash after 7-10 seconds. Skipping a few songs will normally make it start playing again...

Metaripley
Regular
Plan Premium Country Belgium/Netherlands Device rk3399 Operating System Android 9.0 My Question or Issue Even after a clean install (according to procedure), songs still crash after ...
2020-02-17 7:19:02 AM
2020-04-14 9:52:07 AM
Metaripley
Regular
790 Views
7 replies
1 likes

790 Views
7 replies
1 likes

Solved!!Superuser Contribution Unable to reorder play queue

PremiumCanadaPixel 2, Android 10 I am no longer able to delete or reorder songs from my play queue (as seen in attached photo); any changes revert within a few seconds. Deleting and reinstalling Spotify has helped a few times, but this doesn't last v...

K8EG
Regular
Premium Canada Pixel 2, Android 10 I am no longer able to delete or reorder songs from my play queue (as seen in attached photo); any changes revert within a few seconds. Deleting an...
2020-04-12 3:20:37 AM
2020-04-14 7:40:50 AM
K8EG
Regular
1115 Views
5 replies
1 likes

1115 Views
5 replies
1 likes

Superuser Contribution Sharing songs on InstaStories doesn't work

Plan: PremiumCountry: PolandDevice: Google PixelOperating System: Android 10 My Question or IssueI'm not able to share Spotify songs on my IG Stories. I am connected to both apps via my FB account. I've already updated both apps, but the issue doesn'...

chochmeh
Visitor
Plan: Premium Country: Poland Device: Google Pixel Operating System: Android 10 My Question or Issue I'm not able to share Spotify songs on my IG Stories. I am connected to both apps via...
2020-04-13 3:41:06 PM
2020-04-13 3:44:58 PM
Mario
Spotify Legend
165 Views
1 replies
0 likes

165 Views
1 replies
0 likes

Superuser Contribution songs in the album is in wrong names

PlanPremiumCountryIsraelDevicePocophone F1Operating SystemAndroid 10 My Question or Issuehey i trying to listen to new album that got released by Eyal Golan and when i go to the album and playing some song it is not playing the song that it is showin...

eayalgolanhamel
Visitor
Plan Premium Country Israel Device Pocophone F1 Operating System Android 10 My Question or Issue hey i trying to listen to new album that got released by Eyal Golan and when ...
2020-04-12 5:26:14 PM
2020-04-13 2:27:04 PM
Ivan
Spotify Legend
269 Views
2 replies
0 likes

269 Views
2 replies
0 likes

Superuser Contribution Playlist starting from beginning.

Ive seen some other posts on reddit about this issue. When i play a playlist on shuffle and then unshuffle the playlist it will start from the beginning.If i want to listen to the rest of an album in a playlist it wont play the next song it will play...

User88
Visitor
Ive seen some other posts on reddit about this issue. When i play a playlist on shuffle and then unshuffle the playlist it will start from the beginning. If i want to listen to the rest of an album ...
2020-04-13 11:36:42 AM
2020-04-13 2:22:15 PM
Ivan
Spotify Legend
1384 Views
1 replies
0 likes

1384 Views
1 replies
0 likes

Superuser Contribution Certain songs in playlist cutting short

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs have started to only play a certain amount before changing to next song . It's not ever...

Bjtaylor1975
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Songs h...
2020-04-11 6:03:39 PM
2020-04-13 11:20:22 AM
Elena
Moderator
866 Views
1 replies
0 likes

866 Views
1 replies
0 likes

Superuser Contribution Recently played not showing

PlanPremiumCountryItalyDeviceHuawei Y6S and Huawei P8 Lite 2017Operating SystemAndroid 9 My Question or IssueIt's been months that the recently played don't show in my home screen on mobile. It really sucks and it's a big issue for me. In my home scr...

samueleterruzzi
Casual Listener
Plan Premium Country Italy Device Huawei Y6S and Huawei P8 Lite 2017 Operating System Android 9 My Question or Issue It's been months that the recently played don't show in my home s...
2020-04-10 3:19:40 PM
2020-04-13 11:12:11 AM
Elena
Moderator
688 Views
3 replies
0 likes

688 Views
3 replies
0 likes

Connection to xbox from Samsung s10 phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueDespite appearing as a connectable device, Spotify does not connect to Xbox One.Both have been validated to be on the same wifi. Both have been uninstalled an...

Sivart213
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Despite appearing as a connectable device, Spotify does not connect to Xbox One. ...
2020-04-10 8:21:28 PM
2020-04-12 8:34:03 PM
Sivart213
Casual Listener
697 Views
9 replies
1 likes

697 Views
9 replies
1 likes

Superuser Contribution Customize list of available devices

My Idea: There should be an option to customize the devices that are available to play. Delete at least those that we don't want. I currently have multiple devices at home that support Google Cast and Spotify Connect but only use a few of them. It is...

pikatoste
Regular
My Idea: There should be an option to customize the devices that are available to play. Delete at least those that we don't want. I currently have multiple devices at home that supp...
2020-04-12 10:48:38 AM
2020-04-12 3:39:47 PM
pikatoste
Regular
481 Views
4 replies
0 likes
customize
devices
PlayStation

481 Views
4 replies
0 likes

Solved!!Superuser Contribution Playlist not playing

PlanPremium/just started trailCountryIsraelDeviceGoogle Pixel 3aOperating SystemAndroid Oreo My Question or Issue Hi, I encounter problems listening to certain songs and playlists, it mostly happens with playlists. I only see a message "This song is ...

HammerPiano
Casual Listener
Plan Premium/just started trail Country Israel Device Google Pixel 3a Operating System Android Oreo My Question or Issue Hi, I encounter problems listening to certain songs a...
2020-04-12 11:27:29 AM
2020-04-12 2:12:06 PM
Mario
Spotify Legend
512 Views
5 replies
0 likes

512 Views
5 replies
0 likes

Superuser Contribution I can't share songs on instagram story

PlanFreeCountryTurkeyDeviceSamsung Galaxy A70Operating SystemAndroid 9.0 My Question or IssueI click share icon. Normally, there must be 'share on instageam story' icon. But lately i can't see any icon about it

Aleynaa
Visitor
Plan Free Country Turkey Device Samsung Galaxy A70 Operating System Android 9.0 My Question or Issue I click share icon. Normally, there must be 'share on instageam story' ic...
2020-04-10 5:14:22 PM
2020-04-12 10:40:54 AM
Elena
Moderator
267 Views
1 replies
1 likes

267 Views
1 replies
1 likes

Superuser Contribution Liked songs playing from start after adding something to the queue

PlanPremiumCountryGermanyDeviceMotorola Moto one visionOperating SystemAndroid 10My Question or Issue"Liked Songs"-playlist is playing as usual, until I add a/multiple song(s) into the queue. The playlist starts from the first song again, after the s...

WandBauer
Visitor
Plan Premium Country Germany Device Motorola Moto one vision Operating System Android 10 My Question or Issue "Liked Songs"-playlist is playing as usual, until I add a/multiple song(...
2020-04-11 4:35:30 PM
2020-04-12 10:33:38 AM
Elena
Moderator
237 Views
2 replies
0 likes

237 Views
2 replies
0 likes

Superuser Contribution Liked songs queue can't be edited

PlanPremiumCountryBelgiumDeviceOneplus 6 Operating SystemAndroid 10My Question or IssueWhen i add a song to my queue, the playlist starts again from the top after the added song has played (only happens in the liked songs playlist). Also, the songs i...

WiesTorsin
Visitor
Plan Premium Country Belgium Device Oneplus 6 Operating System Android 10 My Question or Issue When i add a song to my queue, the playlist starts again from the top after the added son...
2020-04-11 10:05:19 PM
2020-04-12 10:28:25 AM
Elena
Moderator
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Liking songs on Android Auto

PlanPremiumCountryUSA DevicePixel 4 XL Operating SystemAndroid Pie My Question or IssueI am new to Spotify (coming fromGoogle Play Music). I went thru and manually added all my liked songs from GPM. When listening in my car on Android Auto, I listen ...

WayCoolJr
Regular
Plan Premium Country USA Device Pixel 4 XL Operating System Android Pie My Question or Issue I am new to Spotify (coming from Google Play Music). I went thru and manuall...
2020-04-10 4:54:03 PM
2020-04-11 3:05:26 PM
TaTHEj
Composer
767 Views
9 replies
0 likes

767 Views
9 replies
0 likes

Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

Dorryl
Newbie
Plan Premium Country Taiwan Device Oppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...
2018-12-15 3:52:41 PM
2020-04-11 3:05:22 PM
Liortish1
Visitor
379 Views
2 replies
0 likes

379 Views
2 replies
0 likes

Android not seeing webplayer when started from android

PlanPremiumCountryBelgiumDeviceHuawei p20Operating SystemAndroid OreoArchlinux, firefox and chrome My Question or IssueThe webplayer only shows up on my phone after choosing to play from it in the webplayer itself.Which is funny, because when Spotify...

oneindelijk
Newbie
Plan Premium Country Belgium Device Huawei p20 Operating System Android Oreo Archlinux, firefox and chrome My Question or Issue The webplayer only shows up on my phone after ch...
2020-04-11 1:45:12 PM
241 Views
0 replies
0 likes
Webplayer remote

241 Views
0 replies
0 likes

Superuser Contribution Music doesn't play with wireless earbuds

PlanFamily PremiumCountryItaly DeviceHuwaei P30 LiteOperating SystemAndroid Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not to play with my earbuds connected; you can see the music going on and change, bu...

Rebebebe
Newbie
Plan Family Premium Country Italy Device Huwaei P30 Lite Operating System Android Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not...
2019-05-14 6:00:54 PM
2020-04-11 10:04:13 AM
el_-mvjfojnum
Newbie
3095 Views
2 replies
0 likes

3095 Views
2 replies
0 likes

Solved!! Liked songs won't play in order

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A50SOperating SystemAndroid 10 My Question or IssueExcuse me, I'm premium user. I'd like to ask why is my spotify won't play liked song in order? I have about 400 songs, if its help. Already try to re-i...

TeddyPratara
Visitor
Plan Premium Country Indonesia Device Samsung Galaxy A50S Operating System Android 10 My Question or Issue Excuse me, I'm premium user. I'd like to ask why is my spotify won't play l...
2020-04-11 2:12:18 AM
2020-04-11 3:51:04 AM
AdamDam
Spotify Star
6596 Views
1 replies
0 likes

6596 Views
1 replies
0 likes

Audio infrastructure and resampling

PlanFreeCountryItalyDeviceHauwei P20Operating SystemAndroid 9 My Question or Issue Dear Spotify, your platform currently represents the best entertainment solution in the music sector, due to the vastness of the database and the discovery functions. ...

dlomb
Casual Listener
Plan Free Country Italy Device Hauwei P20 Operating System Android 9 My Question or Issue Dear Spotify, your platform currently represents the best entertainment sol...
2020-04-10 12:28:21 PM
425 Views
0 replies
2 likes

425 Views
0 replies
2 likes

Buds and watch active2 problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi i have a problem with my Buds+ , watch active 2 and Samsung s9. Here is my problem. 1. I connect in wear app w...

rpresell
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi i have a problem w...
2020-04-10 9:16:38 AM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

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