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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106711 Views

26 replies

3 likes

  • 106711 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216326 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216326 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569864 Views

78 replies

3 likes

  • 569864 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469893 Views

577 replies

40 likes

Account
Free
  • 469893 Views
  • 577 replies
  • 40 likes

Solved!! Behind the Lyrics cutoff - Moto Z Play

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle.This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way cannot fully use the spotify service i paid for.In th...

Casual Listener

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle. This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way ...

songassistant

Composer

1984 Views

6 replies

0 likes

Behind the lyrics
  • 1984 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Podcast is downloaded but needs internet to play

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 11My Question or IssueI was listening to a Joe Rogan episode that I had downloaded and it stopped playing while I was running. (Where I live the service is spotty so I always down...

Visitor

Plan Premium Country United States Device Pixel 4 XL Operating System Android 11 My Question or Issue I was listening to a Joe Rogan episode that I had downloaded and it stopped playing whil...

Alex

Spotify Legend

10122 Views

3 replies

0 likes

  • 10122 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung lockscreen switches between showing album art and not showing album art

PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...

Visitor

Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...

Ivan

Spotify Legend

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Breaks when Using Smartwatch in Remote Mode

PlanPremium DeviceTested on Samsung Galaxy S9 and Samsung Galaxy S20Operating SystemAndroid 10 Info about Smartwatch:Samsung Galaxy Watch 3, One UI Watch version 2.0, Tizen version 5.5.0.1 When I have the Spotify App installed on my smartwatch, and u...

Visitor

Plan Premium   Device Tested on Samsung Galaxy S9 and Samsung Galaxy S20 Operating System Android 10   Info about Smartwatch: Samsung Galaxy Watch 3, One UI Watch version 2.0, Tize...

Alex

Spotify Legend

666 Views

1 replies

2 likes

  • 666 Views
  • 1 replies
  • 2 likes

Superuser Contribution "no internet connection" in Adroid, but i have data conectivity

Plan Free Country Spain (Movistar) Device OnePlus 5T Operating System Android 10 (Oxygen 10.0) My Question or IssueIn BETA version, I get the "no internet connection" warning but I have 4G or WiFi connectivity, Spotify doesn't download anything, no m...

Casual Listener

Plan Free   Country Spain (Movistar)   Device OnePlus 5T   Operating System Android 10 (Oxygen 10.0)   My Question or Issue In BETA version, I get the "no internet connec...

Ver

Spotify Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Constantly having two Spotify pop-ups in notification bar

PlanPremiumCountryGermany DeviceHuawei Nova 2Operating SystemAndroid 8.0 My Question or IssueRecently Spotify is constantly showing two pop-ups when I pull the notification bar down, one the regular music player with the buttons and title info, and t...

Casual Listener

Plan Premium Country Germany  Device Huawei Nova 2 Operating System Android 8.0   My Question or Issue Recently Spotify is constantly showing two pop-ups when I pull the notificat...

Emilia_8

Community Legend

3097 Views

1 replies

0 likes

  • 3097 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow App

Hello! I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership with the 4 of us and for everyone in my family it works gr...

Visitor

Hello!  I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership ...

nerfherder492

Visitor

7119 Views

6 replies

11 likes

  • 7119 Views
  • 6 replies
  • 11 likes

Local files won’t play on phone

Plan: Premium Device: Samsung galaxy s7 I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them anyd they are just grayed out. I have premium I didn’t download them form any illegal sources and...

Visitor

Plan: Premium   Device: Samsung galaxy s7   I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them any d they are just grayed ...

songassistant

Composer

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Goodbye Spotify - No Chromecast support and...

I've been paying for Spotify premium for about a year. Today, I cancelled my subscription. The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling. Chromecast is a HUGE leap forward in Android technology. Airpl...

Regular

I've been paying for Spotify premium for about a year.  Today, I cancelled my subscription.  The in-ability to transmit wirelessly to my audio/video system is the main reason for canceling....

Engenes

Casual Listener

46537 Views

112 replies

95 likes

  • 46537 Views
  • 112 replies
  • 95 likes

Superuser Contribution Possible Shuffle bug/ UI problem

My Question or Issue:I have found a possible bug/ UI problem regarding the "Discovery Weekly"; "Dein Mix der Woche" playlist. It also seems to affect the "Mixtape" playlists as well. The problem here is that if you have listend to a playlist in shuff...

Casual Listener

My Question or Issue: I have found a possible bug/ UI problem regarding the "Discovery Weekly"; "Dein Mix der Woche" playlist. It also seems to affect the "Mixtape" playlists as well.   ...

Jeremy

Spotify Legend

2790 Views

6 replies

0 likes

Bug Playlist
bug shuffle
  • 2790 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify showing as disconnected on car stereo

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note 9Operating SystemAndroid v10 Car stereo Spotify showing disconnected. Music still plays however no song info shows on screen and no controls active can only control via phone.I have already Un...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note 9 Operating System Android v10   Car stereo Spotify showing disconnected.  Music still plays however no song i...

Elena

Moderator

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes immediately on S9 Android 10

PlanPremiumCountryUKDevice(Samsung S9)Operating System(Android 10) My Question or IssueI just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open and use Spotify since! I install the app then clicl on it the Spotify app ap...

Casual Listener

Plan Premium Country UK Device (Samsung S9) Operating System (Android 10)   My Question or Issue I just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open ...

NisseN01

Music Fan

10827 Views

65 replies

6 likes

  • 10827 Views
  • 65 replies
  • 6 likes

Superuser Contribution Podcast Playback speed

PlanFree/PremiumCountryIndia Device(One Plus 5 )Operating System(Android) My Question or Issue So I've been listening to podcasts on Spotify USA and they had.5x 1x 2x variation for playback speed. However, since I've switched to India Spotify I don't...

Visitor

  Plan Free/Premium Country India  Device (One Plus 5 ) Operating System (Android)    My Question or Issue   So I've been listening to podcasts on Spotify USA and...

Mihail

Spotify Legend

1440 Views

1 replies

0 likes

  • 1440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes on android when pressing the three dots

PlanPremiumCountryUKDeviceMoto G3Operating SystemAndroid Pixel 9 My Question or Issue I've seen other posts where people have had the same issue but it appears as if an update in February sorted it for them. However, for me, whenever I open Spotify i...

Newbie

Plan Premium Country UK Device Moto G3 Operating System Android Pixel 9   My Question or Issue   I've seen other posts where people have had the same issue but it appears as if a...

Jeremy

Spotify Legend

1180 Views

2 replies

13 likes

  • 1180 Views
  • 2 replies
  • 13 likes

Internet issue bug

I had the bug or problem with Spotify. My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the internet, it even can connect to Facebook through the app. W...

Visitor

I had the bug or problem with Spotify.  My version is 8.5.82.894, on rog phone 3 with android 10. It said my Spotify has no internet connection available. However my phone work fine with the in...

Billy-J

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Albums wont show on android

PlanPremiumCountryCroatiaDevice(Samsung Galaxy S8+)Operating System(Android 9.0 "Pie") My Question or IssueI can't save albums on my android device, also when I go under the "Albums" tab in library there are none of the albums I've saved previously. ...

Casual Listener

  Plan Premium Country Croatia Device (Samsung Galaxy S8+) Operating System (Android 9.0 "Pie")   My Question or Issue I can't save albums on my android device, also when I go ...

taeintrbl

Casual Listener

2064 Views

6 replies

0 likes

Android
  • 2064 Views
  • 6 replies
  • 0 likes

Superuser Contribution my local files won't play on my phone

PlanPremiumCountryBrazilDevicemorola g7 playOperating SystemAndroid My Question or Issuei could play normally all my local files both in my computer and my phone, but yesterday i tried downloading a new song, it played normally on my pc but it didn't...

Visitor

Plan Premium Country Brazil Device morola g7 play Operating System Android   My Question or Issue i could play normally all my local files both in my computer and my phone, but yesterd...

Katerina

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode is broken

PlanPremiumCountryUnited StatesDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueSpent a good hour selecting music and downloading it to an Android Motorola G6 phone. Set it to offline mode and went on a trip. About 30 minutes into the t...

Casual Listener

Plan Premium Country United States Device Motorola G6 Operating System Android 9   My Question or Issue Spent a good hour selecting music and downloading it to an Android Motorola G6 p...

Alex

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't showing 'Lyrics feature'

PlanPremiumCountryMexicoDeviceMi 9 LiteOperating SystemMIUI 12, Android 10 based My Question or IssueThe 'Lyrics' option which appears in some songs are hidden in my device, I've tried deleting app cache, restart my device and this didn't do any chan...

Newbie

Plan Premium Country Mexico Device Mi 9 Lite Operating System MIUI 12, Android 10 based   My Question or Issue The 'Lyrics' option which appears in some songs are hidden in my device, ...

Mihail

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes