Forced offline, syncing problems + Spotify erases my offline music! :-(

[dr_horror]

I had these problems since about 1 1/2 month or so. I've written twice to Spotify, who so far has neglected my messages.

Offline:

Most of the time when using the app, I am forced into an offline-mode. It is not enabled in settings. It does not matter wether I'm on mobile connection or WiFi.

Syncing:

I found out that if I completely uninstall Spotify and all it's files, I will be online when I log in the first time. I can then sync songs ONCE. After that, I am forced into offline-mode again. If I occasionaly go online, Spotify won't sync any list at all, or worse...

...erase my music:

Spotify claims that I have synced three devices, and then just erase all my offline songs. The thing is that I have only synced one device - my phone. This is of course VERY FRUSTRATING!

I use a Samsung Galaxy S2 with Android v2.3.3.

[hellozarina]

Just because i really wanted to listen music offline. I subscribe to spotify premium 1month. After i settled my payment to SM BUSINESS CENTER at SM CLARK a while ago. I was so excited to try it offline. And it was so disappointing!!! I cant use my spotify in offline mode. It always appear "RETRY LATER" i already check my settings. But it really doesnt work. I can only use spotify via wifi connection. But in offline its not working even if i paid the premium. Can you fix this? So disappointing