Announcements

Help Wizard

Step 1

NEXT STEP

Freezing upon searching android

Freezing upon searching android

 

Plan

Free

Country

 USA

Device

Samsung S6 (SM-G920V)

Operating System

Android 7

 

My Question or Issue

 

Whenever i go to add a song on my playlist on mobile, the song stops and becomes a non-interactable blank black screen, causing me to have to restart the app, when i go play the song, wherever the song was playing doesnt save, as it starts at the beginning.

 

Also this happens 95% of the time, ive tried.

 

I have my permissions given to spotify for phone and storage as well 

 

I just factory reset my phone not too long ago as well so storage is not an issue

 

If anyone has a solution, please help

 

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random