Galaxy S7 edge storage issues

[Kapitein187]

Hello,

I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card.

However, all the data still shows up on phone storage instead of sd card storage.

See screenshots:

https://imgur.com/6q16jqM
https://imgur.com/wJSbsOL


Am I missing something or is it normal.

[Daniel]

Have you used the storage option in the Spotify app settings to transfer the data to the sd card?

[Kapitein187]

Yes I have. Already received a new phone and reinstalled multiple times. Also with the latest Spotify beta the problem still exists.

[Daniel]

Sounds like you have the same issue as those in the below issue. Please see this for updates.

https://community.spotify.com/t5/Ongoing-Issues/Android-Storage-Area-Not-Found/idi-p/1316531