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Gear S3 Frontier will not connect to phone app suddenly

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Gear S3 Frontier will not connect to phone app suddenly

tralce
Casual Listener

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open the app there to continue." This is interesting because, even if the app isn't open, running the watch app in remote mode (and it complaining of not connecting!) will launch Spotify on my phone. 

 

I've tried all the usual stuff. Uninstalled the Spotify app on the watch and reinstalled. Re-paired the watch. Uninstalled and reinstalled Spotify on the phone. No dice. Ideas? 

 

Premium user in USA using a Gear S3 Frontier watch and a Galaxy Note 8 phone both with whatever the latest firmware is. 

 

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Solution!

Re: Gear S3 Frontier will not connect to phone app suddenly

XeroEncryption
Regular

I can't link to anything in these forums apparently. Click on my profile and go down to recent posts - click on "Re: Gear S3 remote issues" and read the first reply to this post. For another workaround, click on "Re: Samsung gear S3 - Remote conection" and look for the reply with the pictures.

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9 Replies

Re: Gear S3 Frontier will not connect to phone app suddenly

CodeApe
Newbie

Having the same issue on galaxy watch

Re: Gear S3 Frontier will not connect to phone app suddenly

Hrjonaslala
Newbie

Not working with gear s3 frontier and Huawei either. 

 

Also information about song playing is not working sometimes. This is so shitty. 

Re: Gear S3 Frontier will not connect to phone app suddenly

tralce
Casual Listener

Anyone?

Re: Gear S3 Frontier will not connect to phone app suddenly

Marcospaz25
Newbie

Been having the same problem after the update and really need a solution

Re: Gear S3 Frontier will not connect to phone app suddenly

XeroEncryption
Regular

I have the same problem - using Galaxy S9 + Gear S3. Solution is to downgrade Spotify phone app for now.

Re: Gear S3 Frontier will not connect to phone app suddenly

tralce
Casual Listener

Thanks! Any chance you have a link for that? And a version number?

Solution!

Re: Gear S3 Frontier will not connect to phone app suddenly

XeroEncryption
Regular

I can't link to anything in these forums apparently. Click on my profile and go down to recent posts - click on "Re: Gear S3 remote issues" and read the first reply to this post. For another workaround, click on "Re: Samsung gear S3 - Remote conection" and look for the reply with the pictures.

View solution in original post

Re: Gear S3 Frontier will not connect to phone app suddenly

Gr3y7Sky
Casual Listener

there is a update to this problem i have found. in my profile i have the original post so instead of typing it all, look into my profile and click my first post. (dont worry all ive posted are answers to this problem)

Re: Gear S3 Frontier will not connect to phone app suddenly

Scott-
Casual Listener

This is a known issue with these watches, you can vote for the open case here: https://community.spotify.com/t5/Ongoing-Issues/Galaxy-watch-cannot-connect-to-spotify-on-your-phone...

 

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