Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my music and im not wasiting my phone memory to sync all my music on there. Help?
So what exactly is it doing?
If you haven't already, try installing the beta release: http://www.spotify.com/us/blog/archives/2012/04/19/new-android-preview/
Ill give it a try and nothing it wont play music anymore the app is just sitting there.
Its says my free trail has expired but what happened to my 3 months premium then?
I didn't get a code it just says i get three months free premium. http://www.virginmobile.com/vm/viewHandsetWithAllTariffs.do?offeringId=12376164
Ok thank you very much.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…