Home page is blank for days

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Highlighted

Home page is blank for days

Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Hi 

 

I've been having issues for days now the home page is blank what to do I've paid for premium too

6 Replies
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Re: Home page is blank for days

Community Legend

Hi,

That's weird.

Did you try with another device? Phone, tablet, desktop?

Can you send a screen capture.

 

Thanks,

René

 

Highlighted

Re: Home page is blank for days

Casual Listener

Hi yes I tried with other devices it's still blank for my account alone why is that?

 

Here is the screen shot

Screenshot_20190803-170330_Spotify.jpg
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Re: Home page is blank for days

Community Legend

 

Hi,

This sounds like this ongoing issue. You can vote to it, we'll provide you with an update in the thread as soon as we have one.

 

Regards,

René

Highlighted

Re: Home page is blank for days

Casual Listener

Any update on this? It's still blank

Highlighted

Re: Home page is blank for days

Community Legend

Hi,

did you read my previous post? If the post is similar you can vote for this idea, the more votes the more likely it will be implemented but you never know if it will be implemented or when. 

 

Regards,

René

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Re: Home page is blank for days

Moderator
Moderator

Hey there @Nr6281,

 

Thanks for posting about this here in the Community!

 

As mentioned in the Ongoing Issue linked from @Rene01 above, this should be now fixed.

 

Could you try logging out and back in your Spotify account from your device? That should do the trick.

 

Keep us posted! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
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