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How come Back Previous Song doesn't work?

How come Back Previous Song doesn't work?

Plan

Free

Country

US

 

Device

Samsung Android phone

Operating System

Android

 

My Question or Issue

I set my phone down in something sticky by accident when a great song was on.  I picked it up to clean it, and I did something (no idea what) and it skipped, or thumbs down, or something on that song.  Now, NO MATTER WHAT I DO, IT WON'T PLAY THAT SONG AGAIN!  Previous song is grayed out. 

People: this is real simple.  People make mistakes with the UI all the time.  Just provide for undo for anything.  It's not that hard.

 

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