Announcements

Help Wizard

Step 1

NEXT STEP

How to contact Spotify about incorrect charges.

Solved!

How to contact Spotify about incorrect charges.

Can someone let me know how I can find out why I am being charged for premium service when my subscription page says I have the free service. It seems impossible to contact Spotify to find out. 

Thanks 

Reply

Accepted Solutions
Marked as solution

Many thanks. This has given me  a link to Spotify so I can now pursue my issue. 

 

View solution in original post

4 Replies

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.

Me cobraron 99 ayer y hoy por la mañana me cobraron 101$ de que se trata??
Marked as solution

Many thanks. This has given me  a link to Spotify so I can now pursue my issue. 

 

Glad I was of help, have a nice day!

Suggested posts