I can't find my chromecast in either the desktop app or the android app

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I can't find my chromecast in either the desktop app or the android app

gman4757
Newbie

Plan

Premium

Country

 US

Device

Galaxy S9+

Operating System

Android and Win10

 

My Question or Issue

 I can't find my chromecast when I'm playing something on my phone or the desktop app. I have a Google Home, and when I tell it to play something, it plays fine, and then I can control it through there, but using the "connect to a device option" it isn't showing up at all. Is this a known issue? I've reset my phone, reset the chromecast, logged out of/in to the Home app and Spotify, reinstalled both apps, and still nothing. Am I just missing a step?

1 Reply

Re: I can't find my chromecast in either the desktop app or the android app

Alfredo
Roadie

Hey @gman4757, welcome to the community!

 

Let's try the troubleshooting steps under the "It's not working" section of this support page. They should help you find the Chromecast as an available device on Spotify.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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