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I have reinstalled spotify

I have reinstalled spotify

Sadly I am not a premium member even though I am. Hrlp need to sort
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Hey @marckarahassan

Thanks for the post!

Subscription problems? Sounds like you need help from the Spotify Support team.

Fill in the contact form over at https://support.spotify.com/contact-spotify-support/?contact, or alternatively send a tweet to @SpotifyCares.

Thanks

Did you sign up for premium with a Facebook account or email? Ensure you are logging in with the right account details... try checking the subscription page at www.spotify.com/account

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