Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Issue Spotify prenium

Solved!

Issue Spotify prenium

Hi!!
I have an option with my phone's provider that gives me a Spotify prenium account for free.
But I noticied that I havent all the options.
A friend sent a link to me and when he see all the songs of the artist I just can listen at one.

You guys have any idea about what's going on?
Thank you!! 😊😊
Reply

Accepted Solutions
Marked as solution

Ok, so yeah, even thoug they're not greyed out I'm nearly 100% certain that those songs simply aren't availiblei n your country, which is why you're unable to see them. Songs usually get greyed out if you have them in a playlist and then get restricted in your country. But yeah, like I said, near 100% certain that that's what's going on, and unfortunately there's no way to see/listen to those tracks unless they've been allowed in your country. Sorry! 

View solution in original post

4 Replies

Hi Myysery, as far as I am aware there is no distinction between premium you pay for and premium someone else pays for you. They're both premium. That said, are the songs you want to listen to greyed out? A lot of times this means that that particular content isn't available in your country. Are you and your friend in the same country? Hope this helps at least a little, let me know.

 

Hey Lord!
Nope nothing greyed out. My friend and I arent in the same country and he see all the songs of an artist when I just see one on the list.
Pretty strange isnt it?
Marked as solution

Ok, so yeah, even thoug they're not greyed out I'm nearly 100% certain that those songs simply aren't availiblei n your country, which is why you're unable to see them. Songs usually get greyed out if you have them in a playlist and then get restricted in your country. But yeah, like I said, near 100% certain that that's what's going on, and unfortunately there's no way to see/listen to those tracks unless they've been allowed in your country. Sorry! 

Ok well so thanks for your help Lord!!!
Have a great day 🙋🙋🙋🙋

Suggested posts