Announcements

Help Wizard

Step 1

NEXT STEP

'Library Full' error message - but my storage is nearly empty!

'Library Full' error message - but my storage is nearly empty!

Plan

Premium

Country

UK

Device

Huawei P20 Pro

Operating System

Android

 

My Question or Issue

I keep on getting an error message saying that my 'library is full' and that I 'need to remove more music' to continue downloading songs for usage offline.

 

However, this is a brand new phone and there's no way that my memory is full. So I wonder, would there be an issue with having music saved on my old phone at all? I can't just delete the music on my old device as it was lost a few weeks ago. 

 

Is there a way to remotely remove all offline tracks across all my devices on my account? Thanks in advance for any responses 

Screenshot_20190625_231245_com.spotify.music.jpg
Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random