Lock screen controls not working on Android 4.4.2 (Kitkat) on Huawei P7 Ascend phone

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Lock screen controls not working on Android 4.4.2 (Kitkat) on Huawei P7 Ascend phone

MrsCEvers78
Casual Listener
‎2016-03-19 01:32 AM

I seem to have lost my lock screen controls (play, pause etc) on my Huawei P7 Ascend phone running Android 4.4.2 (Kitkat). Spotify runs perfectly well except for this one little issue. I've made sure all notifications are selected to show but for some reason I just can't get this to work. Does anyone have a fix for this issue? Thanks.

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Re: Lock screen controls not working on Android 4.4.2 (Kitkat) on Huawei P7 Ascend phone

Daniel
Community Legend
‎2016-03-19 11:10 AM
If you read the troubleshooting guide linked in my signature I'm sure there's a section of steps to try to correct this issue.
Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Re: Lock screen controls not working on Android 4.4.2 (Kitkat) on Huawei P7 Ascend phone

MrsCEvers78
Casual Listener
‎2016-03-20 03:56 AM

Thanks for that. Still no luck with any of those fixes ...

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