Lost music

[user-removed]

My Question or Issue

 I switched my phones and all my music is gone. I logged in using my email and my username as well as my Facebook and nothing. All my playlists are gone. I thought an account is an account? No matter where you log on it's there. I pay premium and now I have nothing. Please help me get all my music back!

[Mantisentil]

Hey @user-removed!

This issue is reported by some other users as well, this seems to be an issue specific to desktop client. There is a solution suggested by another user here. Unfortunately there doesn't seem to be a workaround for mobile clients yet. Can you give it a try and let me know if it works? Thanks in advance 🙂 

[user-removed]

Thank you for your reply. That did not work. I wish there was a way.

[Mantisentil]

@user-removed

Also you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!