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Low Resolution Album Art

Low Resolution Album Art

Plan

Premium

 

Country

UK

 

Device

Xperia 1 iii

 

Operating System

Android 12

 

My Question or Issue

On the album view the art is really low resolution. It looks awful on any album.

 

The now playing screen on the other hand looks fine, anyone know how to fix this?

 

 

IMG_20220309_203257.jpg
IMG_20220309_203311.jpg
Reply
76 Replies

Tried this new version.

I performed the full clean install (data, cache clear, uninstall and restart).

Issue is sadly still rampant and unchanged.

Version:

8.7.58.462

 

Screenshots are the now playing artwork (correct resolution) vs the album page.

 

SmartSelect_20220824-163441_Spotify.jpg
SmartSelect_20220824-163450_Spotify.jpg

I've updated to Version 8.7.58.463 and done a clean reinstall but the issue still wasn't solved. It's the same as before.

However, even before this update, the album art looked a bit better. While the resolution of the artwork when I made my first post was something like 240p, I noticed since the last few days it has a bit better resolution, like 480p. So I expected this new update to make the artwork 1080p but nothing has changed, still 480p. So I can only get full quality album art when I download the album and go offline.

I'm still having this problem, even after a clean reinstall. Nothing has changed after updating.

Version 8.7.58.461

Hi there folks,

 

Thank you for your replies and for trying out what was suggested.

 

If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.


We'll keep an eye out for your replies.

 

Have a great Friday and start of your weekend!

JeremyModerator
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Live, love, laugh and listen to music 🙂

Hello, but what if I can't change the SD Card because it's built-in with my phone?

I also believe it can't have anything to do with my SD card, since many other people have this problem and only on Spotify, not on other apps.

I've tried everything you said for the past half a year and nothing has worked. The cover art has become even worse over the time and so I would appreciate if something you suggest could actually work, especially after such a long time. 

Cheers 

 

Alrighty folks,

 

Thanks for your feedback on this!

 

We've resurfaced this issue to our internal teams so they can investigate further. As always, we'll keep you posted here as soon as there are any updates.

 

Have a good one!

YordanModerator
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Any updates on this ? Really hate the low res look.

Hey there @crowlem@Wawrzyn & @Wimands!

Things should now be getting displayed correctly.
Please update your apps and get back to us if the issue persists 🙂
Note: We'll be needing up to date screenshots in case it is not solved.

Many thanks!

VasilModerator
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Hi, it didn't work. In fact, several more bugs showed up.

I'm not seeing an update?

 

Hi folks!

 

Could you share some current screenshots which show how the cover art looks when you're online and when you're in Offline Mode so we can forward them?

 

Thanks!

YordanModerator
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SmartSelect_20220930_122005_Spotify.jpg

 

Online

 

SmartSelect_20220930_122227_Spotify.jpg

Offline

SmartSelect_20220930_122347_Spotify.jpg

Online

SmartSelect_20220930_122415_Spotify.jpg

Offline

SmartSelect_20220930_122715_TIDAL.jpg

Tidal

SmartSelect_20220930_122752_Apple Music.jpg

Apple Music

Hi. I also didn't see any updates available. Here are my screenshots.

 

Online

Screenshot_20220930-185802.png

Offline

Screenshot_20220930-185858.png

 

 Online

Screenshot_20220930-185955.png

 

Offline 

Screenshot_20220930-190113.png

 

 

 

 

 

 

Hey folks,

 

Thanks for sending us this info. 

 

We can confirm that the team in charge is aware of this happening and they're looking into it. Right now we don't have a timeframe for a fix, but we suggest making sure to keep your app updated. 

 

We'll get back as soon as we have more info to share.

 

Cheers 🙂

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

album online.jpg

 

album offline.jpg

 

daily mix offline.jpg

daily mix online.jpg


main menu offline.jpg

 

main menu online.jpg

 This is happening even after updating to version 8.7.70.553. As you can see, the daily mixes covers and pretty much all playlist art covers also became worse in quality, no matter if it is online or offline. So now everything except podcasts is at bad quality, even when looking at images from the main menu. Please fix this somehow, it has been like that for almost a whole year.

SmartSelect_20221004_111718_Spotify.jpg

 Look at the state of this, colour banding everywhere and low resolution art.

 

On iOS it doesn't look like this. Given we are paying the same as iOS subscribers, we should expect parity.

 

On android, spotify is a mess visually. Every other app (Apple Music,Tidal, Qobuz, Deezer) looks great, why are you incapable of getting rid of this banding and low res art ?

Thanks for the inputs everyone!

 

We've once again relayed this to our tech folks. While we cannot provide a timeline for a fix at this moment, rest assured this is being looked into and remains on our radar. In the meantime, make sure to always keep the app up to date.

 

Take care!

YordanModerator
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This gets even more embarrassing, here is the web view of Spotify:

Screenshot_20221025-140608.png

 

Here is the android app:

Screenshot_20221025-140952.png

Why are you ruining album / playlist art on Android only ?

Web, desktop, iOS and Mac is fine. On Android it's a complete mess?!

 

Just use the correct art.

The state of this app on Android is just ridiculous.

Screenshot_20221203-132631.png

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