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Plan
Premium
Country
UK
Device
Xperia 1 iii
Operating System
Android 12
My Question or Issue
On the album view the art is really low resolution. It looks awful on any album.
The now playing screen on the other hand looks fine, anyone know how to fix this?
Tried this new version.
I performed the full clean install (data, cache clear, uninstall and restart).
Issue is sadly still rampant and unchanged.
Version:
8.7.58.462
Screenshots are the now playing artwork (correct resolution) vs the album page.
I've updated to Version 8.7.58.463 and done a clean reinstall but the issue still wasn't solved. It's the same as before.
However, even before this update, the album art looked a bit better. While the resolution of the artwork when I made my first post was something like 240p, I noticed since the last few days it has a bit better resolution, like 480p. So I expected this new update to make the artwork 1080p but nothing has changed, still 480p. So I can only get full quality album art when I download the album and go offline.
I'm still having this problem, even after a clean reinstall. Nothing has changed after updating.
Version 8.7.58.461
Hi there folks,
Thank you for your replies and for trying out what was suggested.
If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.
We'll keep an eye out for your replies.
Have a great Friday and start of your weekend!
Hello, but what if I can't change the SD Card because it's built-in with my phone?
I also believe it can't have anything to do with my SD card, since many other people have this problem and only on Spotify, not on other apps.
I've tried everything you said for the past half a year and nothing has worked. The cover art has become even worse over the time and so I would appreciate if something you suggest could actually work, especially after such a long time.
Cheers
Alrighty folks,
Thanks for your feedback on this!
We've resurfaced this issue to our internal teams so they can investigate further. As always, we'll keep you posted here as soon as there are any updates.
Have a good one!
Any updates on this ? Really hate the low res look.
Hey there @crowlem, @Wawrzyn & @Wimands!
Things should now be getting displayed correctly.
Please update your apps and get back to us if the issue persists 🙂
Note: We'll be needing up to date screenshots in case it is not solved.
Many thanks!
Hi, it didn't work. In fact, several more bugs showed up.
I'm not seeing an update?
Hi folks!
Could you share some current screenshots which show how the cover art looks when you're online and when you're in Offline Mode so we can forward them?
Thanks!
Online
Offline
Online
Offline
Tidal
Apple Music
Hi. I also didn't see any updates available. Here are my screenshots.
Online
Offline
Online
Offline
Hey folks,
Thanks for sending us this info.
We can confirm that the team in charge is aware of this happening and they're looking into it. Right now we don't have a timeframe for a fix, but we suggest making sure to keep your app updated.
We'll get back as soon as we have more info to share.
Cheers 🙂
This is happening even after updating to version 8.7.70.553. As you can see, the daily mixes covers and pretty much all playlist art covers also became worse in quality, no matter if it is online or offline. So now everything except podcasts is at bad quality, even when looking at images from the main menu. Please fix this somehow, it has been like that for almost a whole year.
Look at the state of this, colour banding everywhere and low resolution art.
On iOS it doesn't look like this. Given we are paying the same as iOS subscribers, we should expect parity.
On android, spotify is a mess visually. Every other app (Apple Music,Tidal, Qobuz, Deezer) looks great, why are you incapable of getting rid of this banding and low res art ?
Thanks for the inputs everyone!
We've once again relayed this to our tech folks. While we cannot provide a timeline for a fix at this moment, rest assured this is being looked into and remains on our radar. In the meantime, make sure to always keep the app up to date.
Take care!
This gets even more embarrassing, here is the web view of Spotify:
Here is the android app:
Why are you ruining album / playlist art on Android only ?
Web, desktop, iOS and Mac is fine. On Android it's a complete mess?!
Just use the correct art.
The state of this app on Android is just ridiculous.
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