Massive data usage on Android
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Hi all. I found this topic under the iPhone category but the solution was to reinstall.
Not only did I do that several times but I also happened to get a new phone.
I have filed a case with spotify,, but no answers. Besides, users can be the most helpful, so here I am.
I use spotify mostly in my car. Maybe 30 minutes to an hour every other day. Maybe 6 or 7 hours total in a week including weekends on the boat.
My wife noticed our monthly usage as a family jumped to 15 gb last month. It has been less than 8 for over a year. We thought nothing of it. Then our cycle rolled over and in 5 days my line used 6 gb. No.....it's not dirty videos! 🙂
We checked spotify and over 5 gb on spotify.
I started running tests. 15 to 20 minute drives to work are using over 200mb at a time. I ran it at work under LTE only. 30 minutes used about 400mb. I ran a timer on my phone to be sure. I take screenshots of data usage so it is definitely spotify. I even changed everything to "normal "quality. Auto quality and normal use the same amount. The background data is substantially higher. But I have "shutoff" background data. It still uses it. And lots of it. At my current test, 468 mb of my 493 mb usage is from background data.
New app, reinstalled again, new phone....even a new phone carrier.
It is just a brutal amount of data.
The person I chatted with immediately asked if I had an android phone and said it's a known issue.
However, the 2nd person I chatted with said that that is not true. I'm getting no answers on the case they said they set up. They did refund my payment this month which is a nice courtesy.
Something is up though, and I cannot find an answer anywhere. If it's a known issue that uses 6 gb a week they have to let people know, right? Not everyone has unlimited data.
Any thoughts or help is welcome.
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