Me and my friend share the same spotify. His says he has pre.I'm but my doesnt

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Me and my friend share the same spotify. His says he has pre.I'm but my doesnt

Prestonmaddox
Casual Listener
Me and my friend share the same spotify. His says he has pre.I'm but my doesnt. What is going on. How can I fix this?
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Solution!

Daniel
Community Legend
Sounds like you aren't using the same account. Also note that if you are trying to get help sharing an account then we cannot help you as this is in breach of the terms and conditions of using Spotify. Suggest you remain as a free user or upgrade your account to premium.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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5 Replies

user-removed
Not applicable

Hey there.

 

It is not god to share the same account together. Online streaming is possible only once at time. The other will stop the another playback unless Offline. Have you checked you have right details as login?

 

I will be more than happy to help you again very soon.

 

Kind regards,

Jyrziu :d

Prestonmaddox
Casual Listener
Well see we share the same account because we have premium. His let's him use preuium but mine won't.

user-removed
Not applicable

Hey there.

 

You can run Premium in Online mode only at one device at time.

 

Kind regards.

Prestonmaddox
Casual Listener
Now see he can go offline. I can't. I still have to hear ads and can only skip so much. He still has no ads and unlimited skips and can go offline
Solution!

Daniel
Community Legend
Sounds like you aren't using the same account. Also note that if you are trying to get help sharing an account then we cannot help you as this is in breach of the terms and conditions of using Spotify. Suggest you remain as a free user or upgrade your account to premium.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

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