Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music not showing under artist

Music not showing under artist

raehntr

Plan

Family Premium

Country

 New Zealand 

Device

Samsung Galaxy S6

Operating System

Android Nougat

 

My Question or Issue

So when I go into "artists" to see/listen to a specific artist's discography that I've saved, it normally presents no issue. I can see and listen every artist's whole collection, except for one: 5 Seconds of Summer. I can go into their discography through "artists", but I can't see anything. Nothing comes up. No songs, albums, nothing. However when I go into songs or albums and search for them, I can see everything thag I've saved. I just want to listen to them under artists. I've tried deleting the cache, uninstalling and reinstalling the app, logging out and in again as well removing and redownloading all my data. Any help?

Screenshot_20190225-122740.png
Reply
4 Replies

aellsmore97

I'm having the same issue, but with Johnny Cash

OnePlus 3T

OxygenOS Version 5.0.8

 

Screenshot_20190301-101519.jpg

joshmentz

I've got that exact issue with The Beatles. Have you guys found solutions?

aellsmore97

Nothing yet.

I've tried uninstalling - reinstalling. Clearing cache. Logging into a different device (works fine on desktop). I can see the tracks if i go into the seperate albums.

There are a few threads complaining about this, from different countries on different Android devices, with no help from Spotify. It's great.

Italoduart

This is happening to me with Miracle of Sound, and is getting on my nerves. I have about 20 to 30 saved Singles from them, besides the albuns. I will have to go through each one and add them to a playlist if I want to hear them together.

Suggested posts