Background playing stops and starts randomly

Background playing stops and starts randomly

fjpsf

Plan

Premium

Country

Portugal

Device

Samsung Galaxy S8

Operating System

Android 9

 

My Question or Issue

I don't know why, but since the last update, when I'm playing music in the background (most part of the time) the music stops and starts again randomly. It stops after a few seconds of playing, and it keeps stoped for minutes, then it starts again, and stops again...a single music can last 15 minutes or more with all the interruptions, which makes Spotify unusable and completely frustrating. When the music is stopped in the background and I press the home button to activate the lock screen, the music starts immediately. I have no idea why is this happening. Does anyone have any suggestions to fix this?

Reply
1 Reply

Nico

Hey @fjpsf! Welcome to the Spotify Community. ^^

 

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issues thread out to stay updated on this. Make sure to add your +VOTE. ^^

 

Peace

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