My Question or Issue
The music stops a few seconds after i change app or turn off the screen, then when i try to get back to the app it crashes.
Thank you in advance for your help.
Go to Solution.
I'll be happy to help. Can you make sure you don't have any cache-clearing apps and disable any power-saving mode? If you've checked that:
Let me know how this goes :)
Hey @Muuraharkka, and welcome to the community.
Hope you're doing great!
Could you try a clean reinstall of the app? If that doesn't help, please let me know your device name, app version, and software version.
Thank you for your answer, I tried the clean reinstall by following every step but sadly it didn't work.
I have no idea what caused this, it worked fine in the morning and when i openned the app on the afternoon it started crashing as i said.
I have an LG G6 with android 8.0.0 and Spotify 220.127.116.117
Thank you for your help!
The first solutions didn't work,
then i tried login on another device and it worked and i removed the sd card on mine
and spotify was working again. I put the SD card back and everything works fine, this is weird but thank you so much!
You're very welcome! If you need help with anything else, you can just reply here or you can start up a new thread anytime and the community will be more than happy to help out.
Have a nice day :)