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My favorites list and heart button gone

My favorites list and heart button gone

Plan

Premium

Country

 Israel

Device

Samsung Galaxy 7. Wife's is Galaxy 9.

Operating System

  • Android

 

My Question or Issue

 

Hello, ive been using the heart button to add songs to my favorites list.

Suddenly i cannot find my favorites songs in my playlists, and the heart icon is also gone replaced by a "plus" icon (which doesnts seems to add the song to any playlist).

I recently logged in from my wife's device BTW.

Reply
3 Replies

Hi @ohadb, welcome to the community!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

I have this same issue!! Did you ever get a fix?

Hey @Enovak,

 

Thanks for posting in the Community.

 

Currently we're trying some new ways to add items to your library. Could you check if you're experiencing one of them described in this thread and provide feedback in the linked thread? This'll help us a lot.

 

Cheers!

DianModerator
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