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My spotify app is malfunctioning

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My spotify app is malfunctioning

maggiedonalds12
Newbie
Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again and I also restarted my phone and still the problem persists. What should I do? Please send help I can’t live without music😭😭😭
1 Reply

Re: My spotify app is malfunctioning

Julian
Moderator
Moderator

 

Hey @maggiedonalds12, welcome to the Spotify Community!

 

To start, can you let us know what device, operating system, and version of Spotify you're using?

 

We know you already tried it, but it'd be worth to reinstall Spotify again by following these steps.

 

Keep us posted.

JulianModerator
 
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