Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Device
Samsung Galaxy 5
Operating System
Android
My Question or Issue
I used to have 4 daily mixes on my old (free) account. I now have premium on a new (1 month old, premium since 4 days) account.
No Daily Mix showing at all, it says one will appear after I use the service for a while.. but days/weeks later its still empty.
Tried: login/logout, reinstall, other phone. Still no daily mix.
Help!
Hey @inspiron2, welcome to the community!
In daily mixes and your Discover Weekly / Release Radar, the "like" button will add the song to the library. You should do this when you really love a song and want to save it. Spotify will still know you "like" the song even if you don't click the "like" button just by how long you listen to the song.
The radio however, acts differently. You get thumbs up and thumbs down, the thumbs up button will not save to your library.
In summary, keep listening! It'll eventually appear.
Hope this helps!
Hey @inspiron2,
It can take some time for Spotify to create your mixes, it may not necessarily happen after a month. It took a fair amount of time to get my Daily Mixes as well, from memory around 1.5-2 months, but it was worth the wait. The only thing you can do is keep listening, it'll surprise you when you least expect it!
Thanks, have a lovely day!
Hey @inspiron2,
Spotify will show your Daily Mixes once they have enough information in order to create the best mixes personalised for you.
Just out of curiousity, what devices are you using? And if possible, are you able to see Daily Mix on any other devices?
Thanks!
Thank you @inspiron2,
If the Daily Mix doesn't appear by the mid/end of September, I'd come back here and Spotify can take a look for you.
Hope this helps!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…