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No Internet connection

No Internet connection

I have a Note 4 and version 5.2.0.885 and I can't listen to any of my play lists online. My trial ran out and everything I move the toggle to the left for it to be online it says 'no internet connection' and my wi-fi is fine. Someone help? Thanks
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4 Replies

Daniel
Can you check the below and see if this corrects it:

https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/td-p/1334731

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I am on lollipop and haven't got any battery saver enabled.

Daniel

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

tezcuboy

I have the same problem. "You're offline" issue over wi-fi with a Netgear Nighthawk X6 R8000. It seems more like network configuration.

Does anyone know how to configure it?  Everything works fine except the spotify.

With my mobile supplier everything works OK. The trouble is with my Wi-Fi configuration.

I need help!!!! Thanks.

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